Go Back   Android Forums > Android Phones > HTC One X/XL

Find everything you need for the Galaxy S5 and discuss it in our S5 forum!
Have you seen that OnePlus One's awesome camera?? The forum is over here!

test: Reply
 
LinkBack Thread Tools
Old April 16th, 2012, 12:00 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Apr 2012
Posts: 6
 
Device(s): HTC One X HTC Desire Asus TF101 imac
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Htc one x no screen rotation

Morning all

Got my new one x last week but for some reason no screen rotation in any application,

Spoke to HTC who didn't have a clue, spoke to t-mobile who said we will send a new one out and it will be with me in the morning.

Has anyone else had this issue

lengranger is offline  
Reply With Quote
sponsored links
Old April 16th, 2012, 12:12 PM   #2 (permalink)
Junior Member
 
Join Date: May 2010
Location: ESSEX UK
Posts: 28
 
Device(s): HTC One X
Carrier: o2

Thanks: 10
Thanked 2 Times in 2 Posts
Default

Hi,

Have you checked, Settings/Display & Gestures,Auto-rotate screen is ticked ?
markbuk is offline  
Reply With Quote
Old April 16th, 2012, 12:18 PM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Apr 2012
Posts: 6
 
Device(s): HTC One X HTC Desire Asus TF101 imac
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Tried the following:

Checked settings and auto rotate is ON

Reset phone
Turned phone off for 2+ minutes
Cleared HTC Sense cache (as instructed by HTC)
Forced stopped HTC Sense & Reset (as instructed by HTC)
Factory Reset phone

Nothing works, no rotation in any application

T mobile just said straight away that they would send a new one and it will be with me within 48 hours.

Other than that the phone is the cats conkers.
lengranger is offline  
Reply With Quote
Old April 16th, 2012, 12:26 PM   #4 (permalink)
Junior Member
 
Join Date: May 2010
Location: ESSEX UK
Posts: 28
 
Device(s): HTC One X
Carrier: o2

Thanks: 10
Thanked 2 Times in 2 Posts
Default

Could be the Gyro sensor not working.Have you got a spirit level app ?.

You could try testing the sensor with that.
markbuk is offline  
Reply With Quote
Old April 16th, 2012, 12:30 PM   #5 (permalink)
New Member
Thread Author (OP)
 
Join Date: Apr 2012
Posts: 6
 
Device(s): HTC One X HTC Desire Asus TF101 imac
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yep sorry tired that

People seems to know more than HTC and T-mobile.

Should just have contacted you guys first
lengranger is offline  
Reply With Quote
Old April 16th, 2012, 01:35 PM   #6 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 26,658
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,052
Thanked 15,867 Times in 8,522 Posts
Default

Mine has done this twice, but a reboot normally sorts. If T-Mobile have agreed to send you one straight away, I wonder if they know something we don't?

I hope the issues I'm having with mine aren't the start of something bigger.
__________________
Site Rules & Guidelines / Staff List / Ask the Staff
Want to bring naughty posts to our attention? Use:
Be respectful to each other - That's what we're all about.
El Presidente is online now  
Reply With Quote
Old April 17th, 2012, 03:25 AM   #7 (permalink)
New Member
Thread Author (OP)
 
Join Date: Apr 2012
Posts: 6
 
Device(s): HTC One X HTC Desire Asus TF101 imac
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

The guy from HTC said he had never heard of this issue.
The guy from T-mobile said he hadn't but while we were sorting out delivery of the new phone he searched on google and saw a number of people having issues with ICS.

I agree and hope it is not the start of something bigger as the phone is fantastic but trying to email, web search, txt and play the odd game is very difficult with the screen always in portrait.

New phone arrives in the morning so fingers crossed,
lengranger is offline  
Reply With Quote
Old April 17th, 2012, 08:25 AM   #8 (permalink)
New Member
 
Join Date: May 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Thumbs up Auto rotation worked for me

I just called my vendor, to complain about the auto rotation issue, and here's the step to fix, which worked for me.
Restart the phone, and go to safe mode (restart, and once you see the HTC logo, long press the volume down button), it'll restart again and go into safe mode.
Go to Settings, Display & gestures, G-Sensor Calibration, then calibrate, make sure to put the back of the phone on a level surface, this time, it shows calibration complete not aborted when I did it before in the normal mode.

Restarted the phone and it works fine now.

Thanks,
Mohamed El-Ghazaly
mghazaly is offline  
Reply With Quote
Old April 17th, 2012, 04:33 PM   #9 (permalink)
New Member
 
Join Date: Apr 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Same problem, phone One day old. Internet crashing too.... Why did I bother thinking anything could be better than an iPhone . Think this thing might be going back.... IPhone 4s or 5 me thinks .....
listy is offline  
Reply With Quote
Old April 17th, 2012, 05:31 PM   #10 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 26,658
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,052
Thanked 15,867 Times in 8,522 Posts
Default

Quote:
Originally Posted by listy View Post
Same problem, phone One day old. Internet crashing too.... Why did I bother thinking anything could be better than an iPhone . Think this thing might be going back.... IPhone 4s or 5 me thinks .....
Welcome to AF!

Sorry you're experience with the One X hasn't been great so far, if you take it back to wherever you got it from, the retailer may well be able to offer you a replacement. Unfortunately, you can't garauntee every shipped unit is going to be perfect (that counts for all electrical goods), so get a replacement and see what you think, don't be so hasty to give up yet.
El Presidente is online now  
Reply With Quote
sponsored links
Old April 18th, 2012, 05:07 AM   #11 (permalink)
New Member
Thread Author (OP)
 
Join Date: Apr 2012
Posts: 6
 
Device(s): HTC One X HTC Desire Asus TF101 imac
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Tried the "safe mode" recalibration, it didn't work.

A friend said that there could be a dedicated orientation sensor as well as the accelerometer and linked me to a Sensor DV,

I tried that and the phone just crashed. That may have been down to me as I aint the best at the real tech stuff.

Decided to put it back in the box and make sure I don't screw it up any more than it is.

I am just waiting for the new phone to arrive, thanks for the feedback.

Does anyone know what T-mobile are gonna do with the faulty phone when they get it back?
lengranger is offline  
Reply With Quote
Old April 18th, 2012, 03:03 PM   #12 (permalink)
New Member
 
Join Date: Apr 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Question Screen rotation resets when screen off

Whenever the screen sleeps, the rotation resets back to portrait regardless of orientation. This is frustrating when the phone is sitting horizontally on my desk as I have to pick it up and let it know the way it's supposed to be again. Any ideas??
pat333 is offline  
Reply With Quote
Old June 30th, 2012, 11:20 AM   #13 (permalink)
New Member
 
Join Date: Jun 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Screen rotaties fails safemode restart worked

I had the exact same problem.

When i tried calibrating the g-sensor it kept aborting the calibration.
After restarting in safe mode, calibration worked and screen turns again automatically.

Thanks for the tip!
Starbuck01 is offline  
Reply With Quote
Old July 11th, 2012, 01:36 PM   #14 (permalink)
Member
 
Nigredo's Avatar
 
Join Date: Oct 2009
Location: Essex, UK
Posts: 120
 
Device(s): HTC ONE X "kind of"
Carrier: Not Provided

Thanks: 4
Thanked 12 Times in 7 Posts
Send a message via Skype™ to Nigredo nigredo.nex
Default

Hey there! Its been over two weeks since i got the phone
. Yesterday my accelerometer stopped working... AT ALL! Ive tried absl everything, including the safe mode boot, the factory reset and the g calibration. None of these things helped. It cant even rotate the flash video to fullscreen on some pages and it cant rotate the videos from my gallery.
__________________
HTC Desire HD
HTC Hero
Nigredo is offline  
Reply With Quote
Old July 12th, 2012, 07:04 AM   #15 (permalink)
New Member
 
Join Date: Jun 2012
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

My HTC One X had problems with the auto screen rotation. I got it replaced and the new one has been fine so far.

It is a hardware fault. Reboots sometimes fixed it but sometimes the functionality would just come and go at random. My wife's One X has never had a problem, so I went down the replacement route while I still could.

HTC should know about the problem as I reported my issues to them on a couple of occasions and I know other HTC devices have been affected in the same way.
Jimster71 is offline  
Reply With Quote
Old July 12th, 2012, 07:52 AM   #16 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 26,658
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,052
Thanked 15,867 Times in 8,522 Posts
Default

I ended up getting mine replaced for this issue.

I had a chat with one of the HTC reps via the HTC website and as soon as I told them what the problem was, they told me to send it in for replacement/repair straight away, so I'm guessing they're very aware of the problem.
El Presidente is online now  
Reply With Quote
Old July 12th, 2012, 11:03 AM   #17 (permalink)
Member
 
Nigredo's Avatar
 
Join Date: Oct 2009
Location: Essex, UK
Posts: 120
 
Device(s): HTC ONE X "kind of"
Carrier: Not Provided

Thanks: 4
Thanked 12 Times in 7 Posts
Send a message via Skype™ to Nigredo nigredo.nex
Default

Quote:
Originally Posted by El Presidente View Post
I ended up getting mine replaced for this issue.

I had a chat with one of the HTC reps via the HTC website and as soon as I told them what the problem was, they told me to send it in for replacement/repair straight away, so I'm guessing they're very aware of the problem.
Just sent my device for a replacement... this is my second time, btw! First it was the display and its yellow spots, and now this... If the new one turns out defective... it will be Quietly Leaving You... And I do hope they replace the unit, instead of fixing mine, cause then ill be cracking like hell...
Nigredo is offline  
Reply With Quote
Old January 7th, 2013, 01:52 PM   #18 (permalink)
Junior Member
 
Join Date: Jul 2012
Posts: 27
 
Device(s): HTC One X
Carrier: Not Provided

Thanks: 1
Thanked 1 Time in 1 Post
Default

Just wanted to Update.. I was having the same problem even though G-senson calibration was showing complete in Normal Mode.. I restarted it in safe mode and it started working automatically and now it works perfectly even in Normal Mode..
krudra is offline  
Reply With Quote
Old March 4th, 2013, 03:18 AM   #19 (permalink)
New Member
 
Join Date: Mar 2013
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Thumbs up Genius

Thanks for your help. Instructions are clear and succinct.

Worked perfectly...You should be in tech support
skaaya is offline  
Reply With Quote
Old April 6th, 2013, 05:14 AM   #20 (permalink)
New Member
 
Join Date: Apr 2013
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi Guys!I fallowed all the instruction but nothing worked until I downloaded one of the apps Ultimate Rotation Control from Play Store which has option called force rotation(can also rotate main screen).At the beginning it did not work so I switched back to SAFE MODE and fallowing another tip I disabled Fast Boot in battery settings.Back in Normal Mode phone started rotating almost everything.It took me 4 hours,I tried almost everything and I was more and more convinced that it was hardware problem but not.Only this combination brought G sensor back to life.Now Im more than sure that most of the problems you have are because of software not hardware and do not give up guys just keep on trying and Im sure u will get it going again
Damien7449 is offline  
Reply With Quote
sponsored links
Old April 7th, 2013, 06:17 AM   #21 (permalink)
New Member
 
Join Date: Apr 2013
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Dear All wish to be fine my HTC one x status bar doesn't drop down I don't know why, sometimes it is working suddenly and works to drop down few more time then again it stop working. and no Problem in drop down when it is on Landscape(rotation) Please reply me soon???
menasih is offline  
Last edited by menasih; April 7th, 2013 at 06:20 AM.
Reply With Quote
Reply

HTC One X
Current Rating:
Rate this Phone:

The HTC One X is the first quad-core Android smartphone, not only by HTC but from any manufacturer. It'll have a Tegra 3 chipset inside by NVIDIA alongside 1GB of RAM, an 8 megapixel HD camera with flash, front-facing camera, a 4.7 inch 720p di... Read More



Go Back   Android Forums > Android Phones > HTC One X/XL
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 09:05 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.