Go Back   Android Forums > Android Phones > HTC One X/XL

test: Reply
 
LinkBack Thread Tools
Old April 26th, 2012, 04:09 PM   #1 (permalink)
Senior Member
Thread Author (OP)
 
JohnnyBravo1000's Avatar
 
Join Date: Jun 2010
Location: Luton
Posts: 929
 
Device(s): Samsung Galaxy S3 LTE 4G - Titanium Grey
Carrier: T-Mobile UK

Thanks: 19
Thanked 57 Times in 50 Posts
Default Upgrading Through A Third Party

I'm currently with T-Mobile and I am happy with them. However, it would be an added bonus to have an unbranded handset with no bloatware, which will also mean I don't have to wait for OTA updates. In order to do this I would have to upgrade via a third party such as The Carphone Warehouse. I'm reluctant to do this incase I encounter any problems with the phone and both T-Mobile and the third party palm me off to each other as they both try and get out solving the problem, accepting the phone back, fixing the phone etc.

What are the pros and cons of upgrading via a third party? If I upgrade via a third party will I be able to contact T-Mobile for help and assistance? Or will they tell me to go to the third party?

Any information would be most welcome.

Cheers.

Advertisements
JohnnyBravo1000 is offline  
Reply With Quote
sponsored links
Old April 27th, 2012, 01:33 AM   #2 (permalink)
Junior Member
 
Join Date: Apr 2011
Location: Fleetwood, United Kingdom
Posts: 37
 
Device(s): HTC One X
Carrier: Not Provided

Thanks: 10
Thanked 9 Times in 5 Posts
Default

Hi there, I've just upgraded to a one x from DesireHD on orange. I used mobiles.co.uk which is part of carphone warehouse. I also had the DesireHD from them too. As explained to me, within the first 28 days any problems return it too mobiles.co.uk, after that but within the first year return to any carphonewarehouse shop. After that it's HTC for the last year. This is all to do with the actual handset any service problems would be covered by T-Mobile. Never had problems with either handset so can't truly answer you but Mobiles.co.uk is fast next day delivery and as you say handsets are unbranded so no network crap plus you get any updates earlier than the network phones. Hope that helps.
cupraman is offline  
Reply With Quote
Old April 27th, 2012, 03:51 AM   #3 (permalink)
Senior Member
 
Join Date: Mar 2010
Location: Hemel Hempstead, UK
Gender: Male
Posts: 707
 
Device(s): Samsung Galaxy Note 8 GT-N5110 tablet Samsung Galaxy Note GT-N7000 (International) (now used by my
Carrier: Three UK

Thanks: 17
Thanked 47 Times in 46 Posts
Default

Chitter Chatter specialise in T-Mobile upgraders. I used them just this last week. I was originally a mobiles.co.uk customer when I bought my HTC Desire on a new T-Mobile contract 2 years ago. I recently called mobiles.co.uk four times asking for help in upgrading and they never called me back (there is apparently a special team for T-Mobile upgraders). Carphone Warehouse (which is their parent company) couldn't offer me anywhere near a competitive deal, although I had a good deal with them on an Android tablet earlier in the year, which involved returning a faulty unit at my local shop and getting a replacement - good service there again. I can't quite fathom why the mobiles team never called me back though.

My only warning about Chitter Chatter is that I seem to have had a less generous deal than another forum member here (name: TV!). I have queried this but, surprise, they are less responsive at getting back to me than when I was negotiating my upgrade.

Also, my HTC Desire needed a warranty repair a few months ago - I simply contacted HTC direct and they arrange for my phone to be collected and repaired - it was collected on a Monday and was back with my on the following Thursday - excellent service.

Ian
ifb-online is offline  
Last edited by ifb-online; April 27th, 2012 at 03:54 AM.
Reply With Quote
Old April 27th, 2012, 05:18 AM   #4 (permalink)
Senior Member
Thread Author (OP)
 
JohnnyBravo1000's Avatar
 
Join Date: Jun 2010
Location: Luton
Posts: 929
 
Device(s): Samsung Galaxy S3 LTE 4G - Titanium Grey
Carrier: T-Mobile UK

Thanks: 19
Thanked 57 Times in 50 Posts
Default

Thanks for the replies. Much appreciated!

One last question, can you upgrade through a third party if your current tariff is no longer available to new customers? I know T-Mobile theirself would have to honour the contract if I wish to renew it, but I'm not sure where a third party stands on this particular subject?
JohnnyBravo1000 is offline  
Reply With Quote
Old April 27th, 2012, 05:31 AM   #5 (permalink)
Senior Member
 
Join Date: Mar 2010
Location: Hemel Hempstead, UK
Gender: Male
Posts: 707
 
Device(s): Samsung Galaxy Note 8 GT-N5110 tablet Samsung Galaxy Note GT-N7000 (International) (now used by my
Carrier: Three UK

Thanks: 17
Thanked 47 Times in 46 Posts
Default

Quote:
Originally Posted by JohnnyBravo1000 View Post
Thanks for the replies. Much appreciated!

One last question, can you upgrade through a third party if your current tariff is no longer available to new customers? I know T-Mobile theirself would have to honour the contract if I wish to renew it, but I'm not sure where a third party stands on this particular subject?
TV! says that's what he managed to do - see:

http://androidforums.com/htc-one-x/525822-htc-one-x-uk-upgrade-retentions-deals-any-carrier-3.html#post4274174

I wasn't so lucky!

Ian
ifb-online is offline  
Reply With Quote
Reply

HTC One X
Current Rating:
Rate this Phone:

The HTC One X is the first quad-core Android smartphone, not only by HTC but from any manufacturer. It'll have a Tegra 3 chipset inside by NVIDIA alongside 1GB of RAM, an 8 megapixel HD camera with flash, front-facing camera, a 4.7 inch 720p di... Read More



Go Back   Android Forums > Android Phones > HTC One X/XL
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 03:04 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.