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Old May 1st, 2012, 05:04 AM   #1 (permalink)
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Default HTC One X - Unable to connect to Computer as Storage

Previously HTC One X was not having this issue when connect to my notebook. I am only having this issue these a few days back.

I have updated my HTC One X Software number to 1.28.707.10
My Notebook running on Window Professional 7 SP 1 and HTC Sync Version 3.2.10 is installed.

Description of the Problems:-
When I connect the phone to the my notebook using the USB cable. NO notification icon ( ) appears in the status bar. the phone will not recognize as storage and it is just normal charging, and i have try with a few different Micro USB cable but it doesn't work.

I have also default in the Connect to PC:
Default Connection Type = Disk drive
Ask Me = Tick

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Old May 1st, 2012, 05:39 AM   #2 (permalink)
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Does the option to change it to disc drive still appear in the notification bar?
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Old May 1st, 2012, 05:47 AM   #3 (permalink)
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In settings go to connect to pc, look to see if ask me is checked.
If it is change the default connection to disk drive & get round it that way
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Old May 1st, 2012, 06:49 AM   #4 (permalink)
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Originally Posted by Jonnytaxi View Post
Does the option to change it to disc drive still appear in the notification bar?
Thank you reply, Notification bat never appear at all
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Old May 1st, 2012, 06:51 AM   #5 (permalink)
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Originally Posted by anoniemouse View Post
In settings go to connect to pc, look to see if ask me is checked.
If it is change the default connection to disk drive & get round it that way
The Ask Me is checked and default connection to disk drive, but it is not work as setting, the Notification bar never appear.
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Old May 1st, 2012, 08:51 AM   #6 (permalink)
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Try this, settings - developer options - select USB debugging
Cheers.
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Old May 1st, 2012, 10:57 AM   #7 (permalink)
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Try this, settings - developer options - select USB debugging
Cheers.
Sorry to informed, i have tried this before and it is not work for me.
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Old May 1st, 2012, 03:31 PM   #8 (permalink)
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Try pressing the power button for approx 10 seconds this works like a battery pull, see if your phone will work how it should after that.
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Old May 1st, 2012, 10:53 PM   #9 (permalink)
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Originally Posted by anoniemouse View Post
Try pressing the power button for approx 10 seconds this works like a battery pull, see if your phone will work how it should after that.
YES, It work, you save my day. Thank you anoniemouse very much for your Solution.

Let me explain in details the resolution for my problem:-

1.) Connect my HTC One X with my notebook with Micro USB Cable, as usual it will go into Charging mode.
2.) As suggested by anoniemouse, I am pressing the power button for approx 10 seconds, my HTC one X go into reboot.
3.) At the same time my notebook detected new device and the HTC driver being install and ready for used.
4.) After reboot my HTC One X, the Notification bar appear and at the same time i saw an error report was prompt and waiting send to HTC.
5.) I select Disk Drive and it work, my notebook now can access my HTC One X as storage.

I did check on HTC Official web on this issue but HTC advise to do a Factory Reset that i am not agreed with.

Once again thank you very much to anoniemouse, you soulution will help many others HTC One X users in future for this issue.
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Old May 9th, 2012, 03:58 AM   #10 (permalink)
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Hey chaps,

I'm having the same problem and can't fix it.

I've had the htc for about a week now and everything was running beautifully. But i can't connect to PC in anyway. The 'Connect to PC' tab in my settings is also completely unresponsive.

I've tried rebooting it and also the USB debugging.

Any help would be greatly appreciated!
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Old June 17th, 2012, 07:52 AM   #11 (permalink)
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Also having "connect to pc" button unresponsive. I remember I set it to charge only but now can't set it back which is very annoying. I don't want to have to reset the phone. Any ideas?
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Old July 19th, 2012, 03:12 AM   #12 (permalink)
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I've also tried all of these things for the same issue. Phone charges but will not connect to PC. I even took it a step further to do the factory reset. Somebody please help me.
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Old July 20th, 2012, 05:35 AM   #13 (permalink)
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Try uninstalling HTC Sync.

After uninstalling Sync, connect the device and check in Device Manager if it is present. If yes, then uninstall it's drivers from there.

Now, reconnect it. Windows will show new device and find drivers for it. It should work now.

Sometimes, the USB drivers can act funny.
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Old December 5th, 2012, 06:49 AM   #14 (permalink)
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hi..my htc one x doesn't connect with my notebook...I have rebooted my cellphone couple of times and i have debugged USB ..my cell phone notification shows a connection..but it's not connected with my notebook...i even tried with my desktop but doesn't work...any help would be appreciated thank you.
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Old December 5th, 2012, 07:39 AM   #15 (permalink)
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Quote:
Originally Posted by asym182 View Post
hi..my htc one x doesn't connect with my notebook...I have rebooted my cellphone couple of times and i have debugged USB ..my cell phone notification shows a connection..but it's not connected with my notebook...i even tried with my desktop but doesn't work...any help would be appreciated thank you.
Have you installed the HTC sync manager application? When I tried to hook my phone up to my Windows PC, it wouldn't recognize the phone until after I had installed the HTC sync manager app, leading me to believe that when you install the application, it gives you the drivers to recognize the phone.

You can get it here:HTC Sync Manager
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Old December 5th, 2012, 07:59 AM   #16 (permalink)
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Hi asym, what happens exactly, does your PC register a connection (does it make a sound when you plug the phone in)? If you pull the notification bar down when the phone is connected, are you given an option to select Disk Drive/Mass Storage?
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Old December 5th, 2012, 09:31 AM   #17 (permalink)
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Default hi again,

Quote:
Originally Posted by GuitarG20 View Post
Have you installed the HTC sync manager application? When I tried to hook my phone up to my Windows PC, it wouldn't recognize the phone until after I had installed the HTC sync manager app, leading me to believe that when you install the application, it gives you the drivers to recognize the phone.

You can get it here:HTC Sync Manager
hi again,
previously my phone used to get detected by my notebook (as a disk drive) . Many times i have interchanged data between my computer and phone. But suddenly, today, its not working. ..I also tried installing htc sync manager but its still not working ...
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Old December 5th, 2012, 09:37 AM   #18 (permalink)
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Default hi El presidente,

Quote:
Originally Posted by El Presidente View Post
Hi asym, what happens exactly, does your PC register a connection (does it make a sound when you plug the phone in)? If you pull the notification bar down when the phone is connected, are you given an option to select Disk Drive/Mass Storage?
Hi El Presidente,
no there's no sound when i plug the phone in..Previously it used to..and ya when i pull the notification bar down, i get the option to select...u've got any suggestion..would be gr8 help. thank you.
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Old December 5th, 2012, 02:11 PM   #19 (permalink)
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Have you tried another cable?
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Old December 6th, 2012, 12:18 AM   #20 (permalink)
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Quote:
Originally Posted by El Presidente View Post
Have you tried another cable?
ya i have tried with another cable also still not working...i have also found out another problem while plugging with my notebook..like after i choose a connection type, though it does not get connected with the computer, but when i open the gallery or songs file...it shows "your content is unavailable bcoz ur phone is being used as USB storage. Disconnect USB to access your content". And when i disconnect it, it still displays the same message...then i need to restart my phone....and after restarting my phone when i again plug in the cable it, directly goes to charging mode with out displaying the option of connection type..So, if i want that option appear than in need to reboot my phone again...
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Old December 15th, 2012, 11:40 AM   #21 (permalink)
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dude it really worked like a charm i m using htc one x with stock jelly bean update i dont know why this happened that when i connected my phone it just keeps charging and do not connect to my computer i exactly followed the steps and my device was recognised u really really saved the day thnx alot alot alot
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Old December 15th, 2012, 01:00 PM   #22 (permalink)
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Guys, I installed ARHD17 a few days back but I have been having a bit of a similar problem that the OP is facing, and it is that I do not even have the "Connect to PC" setting and when I plug the device into my computer, the PC reads it as a Media Player while the Mac doesn't read it at all. What can I do? I have faced this problem with a couple of ROMs that are Jelly Bean-based, actually, where as ICS ones have the Connect to PC function working perfectly.
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Old December 15th, 2012, 04:42 PM   #23 (permalink)
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i found with the recent OTA update for the one x, there are no more charging options. It both charges and mounts at the same time when connected to pc. well, atleast thats what happened with mine anyway.
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Old December 15th, 2012, 04:56 PM   #24 (permalink)
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Yeah, that's what I am getting as well. It's actually pretty annoying, I liked to choose between mounting and charging.
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Old December 15th, 2012, 05:18 PM   #25 (permalink)
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Quote:
Originally Posted by TarekElsakka View Post
Yeah, that's what I am getting as well. It's actually pretty annoying, I liked to choose between mounting and charging.
Exactly habib, one of the reasons i decided to root my phone recently, although i wished i hadnt.
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Old December 22nd, 2012, 11:42 AM   #26 (permalink)
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I am not too sure if the OP got his/her problem sorted out but I have/had same problem. In the past, as soon as I connect it to the laptop using microUSB, it will ask me if I want to mount the SD card, now after a HUGE OTA update, it has installed HTC Sync manager which is a royal piece of crap. HTC forced me to install it as I won't get option to mount SD, even now it doesn't but someone who mentioned holding the start button down for 10 seconds, did a trick. At the same time, the laptop keeps telling me that MTP driver failed to install.

I wonder when HTC sync manager (which most likely contains the driver) is already installed, why on the earth, I keep getting this error??

Since then even AirDroid stopped working. Navigating to a folder of choice takes forever and sometimes even after clicking 'Upload' button like OCD person, the dialog box never appears.
I tried similar other programs like SnapPea or Android Sync Manager. None of them worked. SnapPea looks great but it never uploads the video. Andoird Sync Manager connection is not at all stable. I am not too sure if there is a problem with these programs or the HTC One X hardware configuration.

So at the moment, I will be using this 10 second press trick, as long as it works but if anybody knows generic drivers for this MTP thing, it will be great.
Just to note, my Motorola Xoom works like charm, with cable as well as AirDroid and Motorola gives generic drivers for Xoom..
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Old December 23rd, 2012, 05:45 AM   #27 (permalink)
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my response from HTC;

My name is Jonathan and I am a Technical Support Agent for the HTC Written Team.

I’m sorry to hear that you are experiencing difficulties with not being able to set the connection type on your phone since updating to Jelly Bean.

I apologise but the Jelly Bean update was designed by Google automatically set the connection type dependent on what function the user was try to use, so there are no options to set the connection type.

I am sorry if this has meant that you are no longer able to connect your device to your car stereo, but this is a feature of the update, and cannot be changed at present. I will forward your feedback on to our developers to look at for future updates.

As a software developer, I am fully aware of using the word "feature".

What a load of shit.
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Old December 23rd, 2012, 07:10 AM   #28 (permalink)
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@m3man,

Thanks for the clarification. I wonder when HTC sells so many phones, why they can not afford to maintain a forum by themselves and appoint some smart technical guys to address the issues. I previously had HTC Sensation XL and faced so many problems and nobody to help.

With HTC Sync Manager, please forward feedback that it is load of crap (use better expletive than this if you can). It does have a potential, take a look at SnapPea. I would rather use SnapPea than HTC Sync Manager, its just a bloatware and doesn't do a damn job. Why a company would force loyal users with such crap. If it continues, I will go away from HTC for sure. Just take a look at Samsung, they offer so many features as opposed to HTC. Is HTC such small company that they can not spend money for attracting users (than just fragmenting Android market even more and losing sales themselves in terms of updates and on..) I know you guys do not control updates by the carriers but there is rest of the world than North America... (I am in the US but bought phone in India because I am fed up with US carrier policies).

I can rant truckloads but I appreciate your response and understanding user frustration. I am sure you will try your level best to convey the message. Thanks again.
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Old December 23rd, 2012, 09:18 AM   #29 (permalink)
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If you want to convey your frustration, best off doing it yourself! HTC - Mobile Phones, Smartphones, Cell Phones, Tablets and click on 'support'.

I can't wait to get an iphone 5!!!!!
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Old December 23rd, 2012, 12:21 PM   #30 (permalink)
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Quote:
Originally Posted by m3man View Post
If you want to convey your frustration, best off doing it yourself! HTC - Mobile Phones, Smartphones, Cell Phones, Tablets and click on 'support'.

I can't wait to get an iphone 5!!!!!
They are so pathetic that after I select HTC One X from at&t, it spits out an error that page did not find. Surely, I will think of other companies for my next phone. Motorola and HTC are certainly out.

You may want to go for iPhone 4S instead. My brother works with Apple and he suggested DW to go for iPhone 4S instead of 5. Since I am not interested, we did not discuss more and DW doesn't care as long as it works.
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Old December 25th, 2012, 07:12 AM   #31 (permalink)
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still kicking myself from listening to other people and getting rid of my iphone 4 for this. I'm not a fan boy of apple products, I am however a fan boy of products that actually work.
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Old April 17th, 2013, 09:02 PM   #32 (permalink)
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Default any computers wont regonize my htc one x

I went into the settings and changed to usb and still nothing. I have also download the music app for htc and nothing. I have also restart my phone while it was conected to my compter and still nothing. I have restarted my whole phone as like i just got it and still nothing.
i need help.
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Old April 18th, 2013, 02:05 AM   #33 (permalink)
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Hi Amy, just connect the phone to the PC and wait 5-10 minutes for the drivers to download and install. It can take a while, but eventually the phone should recognise the PC.
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Old April 18th, 2013, 02:17 AM   #34 (permalink)
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Old April 19th, 2013, 06:03 PM   #35 (permalink)
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This worked for me people:


When I connect my HTC One X via USB to my PC, I can see my Android storage only when my phone is connected in internet pass-through mode. I set the mode by Settings > More > Mobile network sharing > USB Network setting. If I select any other option I am unable to see my drives on phone.
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