Go Back   Android Forums > Android Phones > HTC One X/XL

New Forums: Nexus Player | Nexus 9
test: Reply
 
LinkBack Thread Tools
Old May 6th, 2012, 05:04 PM   #1 (permalink)
ozi
New Member
Thread Author (OP)
 
Join Date: May 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default HTC One X "Wifi Antenne Problem"

Hi all,

I have my phone for almost 3 weeks, and few days ago my wifi suddenly losses signal.
Im standing next to my wireless router and the signal loss is way too much, when i go upstairs it wont even connect...

My dad has the same htc one x as me, so we tested his and it worked fine, so i came up with an idea and installed Wifi Analyzer app on both and tested...

My phone is like -80 signal loss, and my dads signal is 100% ok on the phone app. So my wifi is broke what can i do, can this be repaired or do i need to send it back where i bought it.

Also i checked my wifi settings,ticked the best wifi performance on and also try'd static ip instead of dhcp still same problem....

Anyone ideas...?

Advertisements
ozi is offline  
Last edited by ozi; May 6th, 2012 at 05:08 PM.
Reply With Quote
sponsored links
Old May 6th, 2012, 05:12 PM   #2 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 27,312
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,365
Thanked 16,377 Times in 8,763 Posts
Default

Welcome to AF!

Are you and your dad both running the same software version? From what I've read, WiFi was broken/unstable on anything prefixed 1.28.xxx.x, but it was fixed in 1.29.xxx.x.
__________________
Site Rules & Guidelines / Staff List / Ask the Staff
Want to bring naughty posts to our attention? Use:
Be respectful to each other - That's what we're all about.
El Presidente is online now  
Reply With Quote
Old May 6th, 2012, 05:14 PM   #3 (permalink)
ozi
New Member
Thread Author (OP)
 
Join Date: May 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by El Presidente View Post
Welcome to AF!

Are you and your dad both running the same software version? From what I've read, WiFi was broken/unstable on anything prefixed 1.28.xxx.x, but it was fixed in 1.29.xxx.x.
Yes mate, both phones are up2date
ozi is offline  
Reply With Quote
Old May 6th, 2012, 05:21 PM   #4 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 27,312
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,365
Thanked 16,377 Times in 8,763 Posts
Default

Same basband info too? Settings -> About Phone -> Software Information -> More -> Baseband Info.
El Presidente is online now  
Reply With Quote
Old May 6th, 2012, 05:25 PM   #5 (permalink)
ozi
New Member
Thread Author (OP)
 
Join Date: May 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by El Presidente View Post
Same basband info too? Settings -> About Phone -> Software Information -> More -> Baseband Info.
I can check that in 12 hours :P
Then ill post what the baseband is
ozi is offline  
Reply With Quote
Old May 6th, 2012, 05:30 PM   #6 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 27,312
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,365
Thanked 16,377 Times in 8,763 Posts
Default

Sound, let me know.

If it's the same, I'd suggest it could be a hardware issue, although you could try changing the channel on the wireless router, see if that makes a difference? WiFi Analyzer should tell you the best one to use.

You don't have a case on it either do you? It doesn't happen all the time, but some cases can have an impact on signal strength.
El Presidente is online now  
Reply With Quote
Old May 6th, 2012, 05:42 PM   #7 (permalink)
ozi
New Member
Thread Author (OP)
 
Join Date: May 2012
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by El Presidente View Post
Sound, let me know.

If it's the same, I'd suggest it could be a hardware issue, although you could try changing the channel on the wireless router, see if that makes a difference? WiFi Analyzer should tell you the best one to use.

You don't have a case on it either do you? It doesn't happen all the time, but some cases can have an impact on signal strength.
I try'd several channels, i think its really the wifi antenne because i connected both phone wireless to router then put them on table and dads has 100% signal i have 10%... And there is no case on the back.

Cant we open the back of the phone?
ozi is offline  
Reply With Quote
Old May 6th, 2012, 08:52 PM   #8 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 27,312
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,365
Thanked 16,377 Times in 8,763 Posts
Default

Quote:
Originally Posted by ozi View Post
I try'd several channels, i think its really the wifi antenne because i connected both phone wireless to router then put them on table and dads has 100% signal i have 10%... And there is no case on the back.

Cant we open the back of the phone?
Fair enough.

You can open the back of the phone, but it would void your warranty and I'm not sure how easy it is to put back together. Rather than try a home fix, if you be believe it to be faulty, I'd send it in for repair.
El Presidente is online now  
Reply With Quote
Old May 6th, 2012, 11:28 PM   #9 (permalink)
Senior Member
 
BigCiX's Avatar
 
Join Date: Jul 2010
Location: California
Posts: 3,549
 
Device(s): Nexus 5
Carrier: at&t

Thanks: 44
Thanked 361 Times in 270 Posts
Default

Try unpluging your modem and wifi router. Sometimes that'll work.
__________________
I hate pg&e!!!!
BigCiX is offline  
Reply With Quote
Old May 25th, 2012, 08:06 AM   #10 (permalink)
New Member
 
Join Date: May 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm not sure if anyone is still monitoring this one... I'm having wireless disconnect issues also... All my other devices work fine... Software version is 1.73... baseband info is 0.16a.32.09.06_10.81.32.14L . Any suggestions for me?
powerdatc is offline  
Reply With Quote
sponsored links
Old May 25th, 2012, 11:20 AM   #11 (permalink)
Senior Member
 
HyperM3's Avatar
 
Join Date: Nov 2009
Location: Lawrenceville, NJ
Gender: Male
Posts: 501
 
Device(s): N1, Atrix(dead), Skyrocket, HTC-ONE X (returned), GNex AOKP, N4 AOKP
Carrier: ATT

Thanks: 18
Thanked 48 Times in 35 Posts
Send a message via AIM to HyperM3 Send a message via Yahoo to HyperM3
Default

Quote:
Originally Posted by powerdatc View Post
I'm not sure if anyone is still monitoring this one... I'm having wireless disconnect issues also... All my other devices work fine... Software version is 1.73... baseband info is 0.16a.32.09.06_10.81.32.14L . Any suggestions for me?
I had the same problems on my phone and couldnt stand it. That and the bluetooth disconnecting all the time. Returned the phone and now have a Google Galaxy Nexus. Thing runs like a champ and no issues at all. Love it!
HyperM3 is offline  
Reply With Quote
Old May 25th, 2012, 05:17 PM   #12 (permalink)
Member
 
Join Date: Apr 2012
Location: Brisbane, Australia
Posts: 166
 
Device(s): HTC One X (white)
Carrier: Not Provided

Thanks: 9
Thanked 12 Times in 10 Posts
Default

Quote:
Originally Posted by powerdatc View Post
I'm not sure if anyone is still monitoring this one... I'm having wireless disconnect issues also... All my other devices work fine... Software version is 1.73... baseband info is 0.16a.32.09.06_10.81.32.14L . Any suggestions for me?
Yes, I had the same problem but upgraded the firmware on my router to a newer version and it all works great now.
NikkiC is offline  
Reply With Quote
Old June 1st, 2012, 03:37 AM   #13 (permalink)
New Member
 
Join Date: Jun 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Open the back from the phone and clean up the wifi antenne on the top of the volume buttons. Clean it up with an dry cotton swab.
Sandwich2209 is offline  
Reply With Quote
Old June 1st, 2012, 11:10 AM   #14 (permalink)
New Member
 
Join Date: Jun 2012
Location: Atlanta, GA
Posts: 1
 
Device(s): HTC Desire, HTC One X
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
ackshaey@gmail.com
Default

I can confirm that this is a hardware defect and not a firmware/radio issue. My wifi suddenly died after a week of owning the phone. After days of searching, found this : press firmly on the right side of the camera (screen facing you) and monitor the wifi strength. You'll see that it returns to its old self. There are loose contacts which should touch the back cover, and they don't. You could try and repair / clean and extend those yourself, or you could just return your One X and wait for the S3. Such hardware design defects are unacceptable!
ackshaey is offline  
Reply With Quote
Old June 1st, 2012, 12:38 PM   #15 (permalink)
Junior Member
 
Join Date: Jun 2011
Posts: 28
 
Device(s):
Carrier: Not Provided

Thanks: 6
Thanked 8 Times in 5 Posts
Default

Quote:
Originally Posted by Sandwich2209 View Post
Open the back from the phone and clean up the wifi antenne on the top of the volume buttons. Clean it up with an dry cotton swab.

Don't know if this method fixes the problems some are experiencing, but I would have thought that this course of action would possibly lead to you voiding your warranty on a phone that's no more than a few months old
Paul_59 is offline  
Reply With Quote
Old June 1st, 2012, 12:45 PM   #16 (permalink)
Junior Member
 
Join Date: Jun 2011
Posts: 28
 
Device(s):
Carrier: Not Provided

Thanks: 6
Thanked 8 Times in 5 Posts
Default

Quote:
Originally Posted by ackshaey View Post
I can confirm that this is a hardware defect and not a firmware/radio issue. Such hardware design defects are unacceptable!
I would think it could be manufacturing quality control issue rather than a design defect, and whilst these faults cause inconvenience to those affected, I would think occasional lapses in quality control are inevitable in any mass production system
Paul_59 is offline  
Reply With Quote
Old June 5th, 2012, 04:48 AM   #17 (permalink)
New Member
 
Join Date: May 2010
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 2 Times in 1 Post
Default

I have this problem too. I can confirm it is a hardware issue

I wrote a detailed thread on this issue here, with various fixes...

http://forum.xda-developers.com/showthread.php?t=1688538

Sorry, this is my first post here so you'll have to remove the 5 spaces from my link.

To mods, I hope this link is Ok? If not I'm sorry and plz delete.

Oliver
bigoliver is offline  
Last edited by El Presidente; June 6th, 2012 at 09:13 AM. Reason: Sorted the link :)
Reply With Quote
Old June 6th, 2012, 09:04 AM   #18 (permalink)
Junior Member
 
AndrizzleHD's Avatar
 
Join Date: Sep 2010
Location: Droidvaynia
Gender: Male
Posts: 63
 
Device(s): HTC One X+, Moto Razr, iPhone 4
Carrier: AT&T

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've had my One X for about a week now and noticed the same thing. Will even be close to the router yet the WiFi signal drops completely (icon disappears) then appears again.

Checked the link above (Thanks bigoliver) and I guess I do not suffer a hardware issue since the "squeeze technique" doesn't happen...Will wait for an update, or just trade it in. At the moment I can live with it.
AndrizzleHD is offline  
Reply With Quote
Old June 6th, 2012, 09:14 AM   #19 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 27,312
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,365
Thanked 16,377 Times in 8,763 Posts
Default

Quote:
Originally Posted by bigoliver View Post
To mods, I hope this link is Ok? If not I'm sorry and plz delete.

Oliver
Looks good to me, thanks for the info and welcome to AF!
El Presidente is online now  
Reply With Quote
The Following 2 Users Say Thank You to El Presidente For This Useful Post:
bigoliver (June 6th, 2012), s.m.knipe (June 6th, 2012)
Old June 6th, 2012, 04:08 PM   #20 (permalink)
New Member
 
Join Date: May 2010
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 2 Times in 1 Post
Default

Quote:
Originally Posted by El Presidente View Post
Looks good to me, thanks for the info and welcome to AF!
Thanks kindly for fixing the link, I spent a lot of time on the post and hope it will reach as many people as possible.

Though the above was my first post here, I have been reading this forum for years. I have always found it really polite and I user friendly. You do a great job.

Back on topic, HTC know about the fault and I have now heard of a repair center fixing the fault.

AndrizzleHD it sound like you're problem is not hardware related (thankfully) , have you fixed you problem yet?

Cheers,
Oliver
bigoliver is offline  
Reply With Quote
The Following 2 Users Say Thank You to bigoliver For This Useful Post:
El Presidente (June 6th, 2012), s.m.knipe (June 6th, 2012)
sponsored links
Reply

HTC One X
Current Rating:
Rate this Phone:

The HTC One X is the first quad-core Android smartphone, not only by HTC but from any manufacturer. It'll have a Tegra 3 chipset inside by NVIDIA alongside 1GB of RAM, an 8 megapixel HD camera with flash, front-facing camera, a 4.7 inch 720p di... Read More



Go Back   Android Forums > Android Phones > HTC One X/XL
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 05:56 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.