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Old November 30th, 2012, 07:50 AM   #1 (permalink)
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Angry JB Update Issues

.. and totally wrecked my SIM-free HTC One X. Not rooted.

I can't even answer incoming calls.

Anyone had any issues?

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Old November 30th, 2012, 08:05 AM   #2 (permalink)
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I have moved this thread into the One X forums to receive some better feedback.

Hope this is okay
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Old November 30th, 2012, 08:16 AM   #3 (permalink)
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Originally Posted by tonyoung View Post
I got 4.1 today in the UK and it's totally wrecked my SIM-free One X.

I can't answer calls, the keyboard has disappeared so I can't email or text, my call history has gone, so has 90% of my Contact data.

Can I roll back to 4.0.4?

Help!
A reboot doesn't help?
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Old November 30th, 2012, 08:20 AM   #4 (permalink)
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Nope! And it's rebooting itelf! When a call comes in, I can't answer it. It rings for about 5 minutes (really), doesn't go to voicemail. Stops eventually and re-boots.
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Old November 30th, 2012, 08:24 AM   #5 (permalink)
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And I just discovered that when the One X is connected to my laptop (Win7) I can read the image files, but they don't show as full images, only icons. Weird.
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Old November 30th, 2012, 08:25 AM   #6 (permalink)
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Nope! And it's rebooting itelf! When a call comes in, I can't answer it. It rings for about 5 minutes (really), doesn't go to voicemail. Stops eventually and re-boots.
Have you tried a factory reset? (remember everything on the phone will be wiped)
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Old November 30th, 2012, 08:29 AM   #7 (permalink)
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And worse!

On connecting again to laptop, a msg from HTC pops up that a new driver is available for HTC Sync - which AVG then tells me might have a virus! See screen shot.

What IS going on?
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Old November 30th, 2012, 08:30 AM   #8 (permalink)
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I was just going to do a back-up when (see above)!
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Old November 30th, 2012, 08:33 AM   #9 (permalink)
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Well, AVG is known for identifying false positives....
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Old November 30th, 2012, 08:37 AM   #10 (permalink)
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Going for the factory reset. Pray for me ....
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Old November 30th, 2012, 08:37 AM   #11 (permalink)
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Are you sure its JB?, as it has not yet been released in the UK
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Old November 30th, 2012, 08:42 AM   #12 (permalink)
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Before you reset, do you have a facebook account linked to the phone?
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Old November 30th, 2012, 08:44 AM   #13 (permalink)
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Yes, I do.
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Old November 30th, 2012, 08:45 AM   #14 (permalink)
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It was a 345mb download, so not just any old update. It was 4.1.something.
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Old November 30th, 2012, 08:46 AM   #15 (permalink)
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Unlink it via the accounts menu, then relink, see if that helps. Your issues are similar to those I've seen on big updates on other HTC handsets. In some cases, removing and re adding the FB account sorts it.
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Old November 30th, 2012, 08:55 AM   #16 (permalink)
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Unlink it via the accounts menu, then relink, see if that helps. Your issues are similar to those I've seen on big updates on other HTC handsets. In some cases, removing and re adding the FB account sorts it.
Good one! I now have a keyboard in Gmail.

I can see a list of text messages also, but can't open any of them.

I restarted the phone. Haven't had any calls yet, so don't know if I can answer, now.

I'll call a friend.... :-)
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Old November 30th, 2012, 08:59 AM   #17 (permalink)
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Let me know how you get on.
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Old November 30th, 2012, 09:00 AM   #18 (permalink)
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Quote:
Originally Posted by Jemmyting View Post
Are you sure its JB?, as it has not yet been released in the UK
It's 4.1.1 and Sense+

I'm getting lots of HTC Error msgs when accessing People and SMS.

It's doing Send Reports, time after time.
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Old November 30th, 2012, 09:00 AM   #19 (permalink)
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I dont think you have jelly bean m8, do you mean sense 4.1 as this has been out ages.I have it on mine and been running with no probs whatsoever.

Were still waiting for the JB release in uk, as of posting anyhow :>

Shaun
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Old November 30th, 2012, 09:02 AM   #20 (permalink)
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@tonyoung Can you provide a screen-shot of 4.1?
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Old November 30th, 2012, 09:11 AM   #21 (permalink)
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@tonyoung Can you provide a screen-shot of 4.1?
No, it says Sense 4+
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Old November 30th, 2012, 09:13 AM   #22 (permalink)
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@tonyoung Can you provide a screen-shot of 4.1?
Here you go.
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Old November 30th, 2012, 09:16 AM   #23 (permalink)
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Quote:
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@tonyoung Can you provide a screen-shot of 4.1?
It didn't attach, it was a PNG. I've converted it to JPEG.
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Old November 30th, 2012, 09:17 AM   #24 (permalink)
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It's Sense 4+
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Old November 30th, 2012, 09:20 AM   #25 (permalink)
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Whats your CID?
Im sim free UK with HTC_001

Shaun

Anyone else checking for updates like hell now lol
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Old November 30th, 2012, 09:20 AM   #26 (permalink)
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It's still a bit of a mess, Can't answer calls. I'm going for the factory reset.
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Old November 30th, 2012, 09:24 AM   #27 (permalink)
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Quote:
Originally Posted by shaunuk View Post
Whats your CID?
Im sim free UK with HTC_001

Shaun

Anyone else checking for updates like hell now lol
Can't tell you at the moment, the phone rang and now won't stop ringing!
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Old November 30th, 2012, 09:25 AM   #28 (permalink)
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Quote:
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No, it says Sense 4+
Sorry, that was meant for Shaunuk!
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Old November 30th, 2012, 09:30 AM   #29 (permalink)
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Still ringing!
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Old November 30th, 2012, 09:31 AM   #30 (permalink)
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I'll never buy another phone where you can't take the battery out!
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Old November 30th, 2012, 09:35 AM   #31 (permalink)
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I am just about to throw it against the wall!
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Old November 30th, 2012, 09:40 AM   #32 (permalink)
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I think you need to put it down nicely and go for a walk lol It's cold outside as your in the UK so shouldn't take long to clear your head of these phone breaking thoughts...
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Old November 30th, 2012, 09:41 AM   #33 (permalink)
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STILL ringing, even though I've managed to switch it to Airplane Mode.

This is mental.
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Old November 30th, 2012, 09:42 AM   #34 (permalink)
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I think you need to put it down nicely and go for a walk lol It's cold outside as your in the UK so shouldn't take long to clear your head of these phone breaking thoughts...
Ha, ha. If only I didn't use it for business ...
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Old November 30th, 2012, 09:46 AM   #35 (permalink)
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I think you need to put it down nicely and go for a walk lol It's cold outside as your in the UK so shouldn't take long to clear your head of these phone breaking thoughts...
I guess I'll just wait for the battery to go flat (with fingers in ears)!
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Old November 30th, 2012, 09:46 AM   #36 (permalink)
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Hold the power button down for 10 seconds, that simulates a battery pull and works in all circumstances.

As EarlyMon has suggested in the other thread, I think you're best backing up what you can, then going for a factory reset.
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Old November 30th, 2012, 09:48 AM   #37 (permalink)
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Let me know how you get on.
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Old November 30th, 2012, 09:49 AM   #38 (permalink)
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Hold the power button down for 10 seconds, that simulates a battery pull and works in all circumstances.

As EarlyMon has suggested in the other thread, I think you're best backing up what you can, then going for a factory reset.
That's what I thought, but NOTHING stops it! Only 4% battery left, thank God!
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Old November 30th, 2012, 09:51 AM   #39 (permalink)
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What was your software version before you updated? Did it have 707 in it before? UK should be x.xx.401.x

That's unbranded software, but meant for Asia.
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Old November 30th, 2012, 10:03 AM   #40 (permalink)
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What was your software version before you updated? Did it have 707 in it before? UK should be x.xx.401.x

That's unbranded software, but meant for Asia.
Dunno, I can only remember it being recently updated to 4.0.4.
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Old November 30th, 2012, 10:16 AM   #41 (permalink)
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Update??
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Old November 30th, 2012, 10:40 AM   #42 (permalink)
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It could very well be that the phone has been imported from Asia....
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Old December 1st, 2012, 06:53 AM   #43 (permalink)
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Quote:
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It could very well be that the phone has been imported from Asia....
Actually, it WAS a UK supplied SIM-free phone from my usual supplier, but I cracked the screen after only 6 days.

It went to M-Blue for repairs (not recommended) and came back with an Asian keyboard (and more, obviously, that I did not notice) so I guess that clears up why I got JB before you guys get the chance for the OTA.

The factory reset worked fine, have been rebuilding the thing ever since. Thanks for all your help!!!

JB seems smooth. Haven't tried out any of the additional features yet, but enhancements to the camera operation appear useful.

Where will I find the CID?
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Old December 1st, 2012, 06:56 AM   #44 (permalink)
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Download an app called CID Getter from Play to find out your CID.

Did this company say they replaced or repaired the phone? I'd be a bit miffed if I got a phone with Asian software returned.

Anyway, glad the factory reset sorted it.
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Old December 1st, 2012, 06:56 AM   #45 (permalink)
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Oh, and good ol' Google seemed to have fully backed up most of my settings and contacts, so at least I was halfway to getting things back to normal, as a starting point. (They may keep all my shopping data, after all)! :-)
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Old December 1st, 2012, 07:00 AM   #46 (permalink)
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Quote:
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Download an app called CID Getter from Play to find out your CID.

Did this company say they replaced or repaired the phone? I'd be a bit miffed if I got a phone with Asian software returned.

Anyway, glad the factory reset sorted it.
M-Blue was pretty much a disaster. After being fobbed off with many excuses for late delivery (they claimed a 5-day service) I actually went to their place in Essex to collect it. They hadn't done anything when I got there, but managed to fix it up with a new screen (so they said) within an hour. Didn't discover the Asian thing until I got home and didn't want to waste anymore time, phone calls, emails etc on them. If you Google them, you'll find plenty of others with the same experience. Their HQ was very tatty, but had some nice cars with personal plates outside! Thanks for the CID info.
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Old December 1st, 2012, 07:02 AM   #47 (permalink)
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Note for everyone, CID Getter doesn't work with JB, yet! :-)
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Old December 1st, 2012, 07:04 AM   #48 (permalink)
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Errr, yes it does, sorry, it just looks v weird!

My CID is HTC_044 (UK?)
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Old December 2nd, 2012, 11:29 PM   #49 (permalink)
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Mmm that would be Asia/South East Asia, further confirming you got back an Asian handset (or loaded with Asian firmware).

http://forum.xda-developers.com/showthread.php?t=1195475
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Old December 8th, 2012, 09:38 PM   #50 (permalink)
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Where is this damn UK update? *shakes fist at sky*
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