Invalid IMEI after Factory Reset.

hurray · December 28th, 2012, 05:07 PM

I recently did a factory reset on my HTC one x and now I cannot make or receive calls. I get Invalid IMEI error message. I dialed *#06# and got "IMEI Invalid." Under settings>Status, I get "unknown" under IMEI.
My Anroid version is 4.1.5.

Mikestony · December 28th, 2012, 09:01 PM

Welcome hurray!

I moved your thread here so other folks with your device can help you out!
I hope this helps you

El Presidente · December 28th, 2012, 11:42 PM

Is that definitely your Android version or a typo? 4.1.2 was the last 4.1.x as far as I'm aware.

Are you running a custom ROM of some sort?

hurray · December 29th, 2012, 05:33 AM

Yes, my android version under Settings>About Phone says 4.1.5.

I bought this phone on ebay. It is a used phone. The guy had the same provider as mine. So I put the SIM and the phone was working fine. Then I did a factory reset as I wanted to get rid of all the applications the guys had installed.
But now I cannot make or recieve calls.

TarekElsakka · December 29th, 2012, 05:43 AM

4.1.5? Are you sure that's a real HTC One X and not a replica of some sort? I've seen a couple of people here post about issues and then discover it's not even a real HTC One X.

hurray · December 29th, 2012, 07:06 AM

Under settings>About Phone

Model number: HTC ONE X
Android version: 4.1.5
Baseband version: HTC ONE X 201206010808
Kernerl version: HTC ONE X 4.1.5

Is IMEI number marked anywhere on the phone?

El Presidente · December 29th, 2012, 10:51 AM

Can you download CID Getter and let me know if [ro.product.model], [ro.product.name] & [ro.product.manufacturer] are HTC One X, endeavouru/evita & HTC respectively.

As Tarek has suggested, it looks like you've been sold a fake, sorry

Mikestony · December 29th, 2012, 10:56 AM

Quote:

Originally Posted by El Presidente

Can you download CID Getter and let me know if [ro.product.model], [ro.product.name] & [ro.product.manufacturer] are HTC One X, endeavouru/evita & HTC respectively.

I think you've been sold a fake, sorry

Sorry to butt-in here, but that app will read, what, the build.prop? Just curious is all. thanks

Rxpert83 · December 29th, 2012, 11:06 AM

Personally, I would try to get a refund immediately.

There is no android 4.1.5

Something strange is going on with that device

El Presidente · December 29th, 2012, 11:08 AM

Quote:

Originally Posted by Mikestony

Sorry to butt-in here, but that app will read, what, the build.prop? Just curious is all. thanks

I believe so, yeah. So if the fakers have been clever, it may display the correct info.

Rxpert83 · December 29th, 2012, 11:13 AM

Quote:

Originally Posted by El Presidente

I believe so, yeah. So if the fakers have been clever, it may display the correct info.

They didn't do to well if they messed up the Android version

hurray · December 29th, 2012, 02:26 PM

Ok, I downloaded CID Getter and here's the info:

[ro.product.model]: HTC One X
[ro.product.name]: HTC One X
[ro.product.manufacturer]: HTC

Looks like the phone is original HTC. It was working fine until yesterday. I tried to be a smart ass and deleted all the apps that was on the phone by doing a factory reset. Now I insert my SIM and it says Invalid IMEI.

El Presidente · December 29th, 2012, 02:33 PM

No, your product name should be Endeavour or Evita. Also the Android and kernel versions from the about phone screen aren't real either.

If that was advertised as a One X and not a clone, you need to contact the seller ASAP. Do you have a link to where it was bought from so we can take a look?

hurray · December 29th, 2012, 03:06 PM

It was my christmas gift from a relative. He bought it on ebay. It was used.
So even if it is a clone, why would I get Invalid IMEI after a factory reset whereas it was working fine previously.

El Presidente · December 29th, 2012, 03:24 PM

No idea, sorry. I've no clue as to what the deal is with the software on cloned phones. The IMEI is supposed to be hard coded in to the firmware on the phone and untouchable.

Could well be the network has recognised it as a clone and blocked the IMEI, but I couldn't say that was actually the case with any degree of certainty.

Prakashbalaji · January 24th, 2013, 06:04 AM

hi bro.. i have htc one x.. after reset my imei became invalid. iam afraid that it could be fake piece. as you said in the forum i downloaded CID getter the results are..
[ro.product.model]:HTC One X
[ro.product.name]:endeavoru
[ro.product.manufacturer]:HTC
is it a genuine product? ... please help me bro i dont even have warranty ..

El Presidente · January 24th, 2013, 07:28 AM

Hi Prakashbalaji, as I mentioned in the post above, the IMEI is supposed to be hard coded into the phones firmware, a factory reset shouln't touch it.

What's the software/baseband/kernel info from your About Phone screen.

Your phone should come with at least a 1 year warranty as standard btw.

nsopchak · February 26th, 2013, 12:29 PM

I bought a Samsung Note 2 on craigslist that is having the exact same problem, I downloaded CID Getter:

[ro.product.model]:GT-N7100
[ro.product.name]:t03gzs
[ro.product.manufacturer]:samsung

Software- Android Version 4.1.1
Baseband- N7100XXALIE
Kernel- 3.0.31-178067

Thanks for your help guys,
Nick