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Old April 12th, 2013, 08:48 PM   #1 (permalink)
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Question I forgot my unlock pattern! Help!

Okay, so I had recently changed my unlock pattern on my phone...but I totally shouldn't have. I forget a LOT of things, so OF COURSE I forgot my pattern. After I guessed it wrong too many times, it told me to enter my google username and password. I did both of those, but it won't take it. I entered my email(username) correctly, and my password! I know I did because I can log onto my google account on my computer just fine. I need HELP!

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Old April 12th, 2013, 09:41 PM   #2 (permalink)
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When you entered your user name on the phone did you enter just the first part without the @gmail.com part?
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Old April 12th, 2013, 09:58 PM   #3 (permalink)
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If worse comes to worse you can factory reset the phone. But hopefully someone will have a better solution. We'll use that as a last resort
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Old April 12th, 2013, 10:11 PM   #4 (permalink)
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Do you utilize 2 step verification for your Gmail account?
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Old April 12th, 2013, 10:18 PM   #5 (permalink)
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Is your phone rooted? Do you have USB debugging enabled in the settings? Do you have Boot Buddy installed?
(if the answer to any of these are yes, then it may be possible to get around the lock)
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Old April 13th, 2013, 02:59 AM   #6 (permalink)
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Hello Neon_Rose - welcome to the forums!

As long as you have either WiFi or 3G enabled on your phone, after a fixed number of incorrect entries your phone should prompt you for the password for the gmail account the phone is registered to. If that doesn't work, shut off the phone, log into the gmail account on a website and change the password using Google's password recovery. Once the new password is confirmed, turn on the phone and try using the new password.

If you don't have either WiFi/3G enabled, then you would have to go with Brian's solution of a factory reset.

Hope you manage to get your phone sorted!!
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Old April 13th, 2013, 10:37 AM   #7 (permalink)
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I do have the 2 step verification, but my WiFi isn't on. Guess I'll have to reset my phone to factory default. Anybody know how to do that?
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Old April 13th, 2013, 10:45 AM   #8 (permalink)
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Quote:
Originally Posted by Neon_Rose View Post
I do have the 2 step verification, but my WiFi isn't on. Guess I'll have to reset my phone to factory default. Anybody know how to do that?
If you have the 2 step verification set up, either turn it off (from the computer side and give it a few minutes to register) and try to enter the normal password.
Or, generate an application specific password (again, from the computer side) and use that on the device instead of your normal password.
If your wifi is off, the device should just use data normally.
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Old April 13th, 2013, 10:46 AM   #9 (permalink)
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Quote:
Originally Posted by Neon_Rose View Post
I do have the 2 step verification, but my WiFi isn't on. Guess I'll have to reset my phone to factory default. Anybody know how to do that?
You may want to hold out but here are the instructions.

I can't remember if your device has a removable battery. I don't think so but if it does, do a battery pull, if it doesn't hold the power button for about 10-15 seconds to power down. This will simulate a battery pull.

Then hold the volume down button and tap the power button. Continue holding volume down until your bootloader screen appears.

Then use the volume keys to navigate to "factory reset" and tap the power button to select factory reset. Your phone should be back to it's out of the box state in a couple minutes.


You will lose everything (except sd card contents) so if possible, try to see if anyone has any other suggestions. If you're desperate then I guess it'll have to do...
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Old April 13th, 2013, 05:23 PM   #10 (permalink)
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At the password screen, hold the power button until the menu appears. There may be an option to turn on wifi.
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Old August 28th, 2013, 08:31 PM   #11 (permalink)
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i have enabled my mobile network help me i have reset my password and after shut down and then restart its still not working
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Old August 29th, 2013, 02:15 AM   #12 (permalink)
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Hi ali, this should tell you all you need to know: Lost/Stolen or Locked out of Device. Read Here!
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HTC One X
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The HTC One X is the first quad-core Android smartphone, not only by HTC but from any manufacturer. It'll have a Tegra 3 chipset inside by NVIDIA alongside 1GB of RAM, an 8 megapixel HD camera with flash, front-facing camera, a 4.7 inch 720p di... Read More

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