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Old April 19th, 2013, 07:42 PM   #101 (permalink)
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Thank you for the replies. I live in NYC so signal isn't a problem in a big city like this, it is a pretty straight dark green line with only slight points where it goes light green and usually on 4G LTE. AT&T treats me good there. Well my phone lost 4% battery while I took an (accidental) 3 hour nap, I don't know if this is normal and I had GSam running. By the way this is my first android phone so maybe the iPhone spoiled me with battery life.
Fair enough.. I did not know where you were so along with the blanket.. do you have a signal issue because your in a fringe area check.
(I am actually from NYC.... i'm what they call a "damn yankee" )

You may have been stuck with the one bad phone that slips by.
Give it a full charge, then use it normally.
If you still get abysmal battery life then you may need to consider getting another.
Did you pre-order or get it at an AT&T store?

(General question.... is bump charging still alive and well on HTC phones?)
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Old April 19th, 2013, 08:33 PM   #102 (permalink)
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(General question.... is bump charging still alive and well on HTC phones?)
Bump charging (successive removal and reapplication of the charger to get it to calibrate properly) is a thing of the past.

Neither is a need to fully charge and discharge.

Their battery technology took a step up in 2011 and seemed to really nail it by last year.

Use it, don't think about it, charge it. It'll start to show good performance within a few days with no babysitting.
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Old April 19th, 2013, 08:48 PM   #103 (permalink)
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Fair enough.. I did not know where you were so along with the blanket.. do you have a signal issue because your in a fringe area check.
(I am actually from NYC.... i'm what they call a "damn yankee" )

You may have been stuck with the one bad phone that slips by.
Give it a full charge, then use it normally.
If you still get abysmal battery life then you may need to consider getting another.
Did you pre-order or get it at an AT&T store?

(General question.... is bump charging still alive and well on HTC phones?)
Nope not in a fringe area as far as I know. And yes I pre-ordered it.
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Old April 19th, 2013, 08:55 PM   #104 (permalink)
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Nope not in a fringe area as far as I know. And yes I pre-ordered it.
Not in NYC.. I visit regularly and I don't have any issues.
When I come up I am usually anywhere from White Plains to Bushwick visiting relatives, friends, etc.

Perhaps a corp store will exchange it?
I doubt an authorized retailer would.. long story there...

Let us know what happens one way or another.
I know it sucks getting a dud phone, I got a dud Galaxy Nexus from the word go from Verizon and when I moved onto GSM carriers my Google Play version came DOA...

I hope it works out for you because this really is a great device.
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Old April 20th, 2013, 01:04 AM   #105 (permalink)
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Not in NYC.. I visit regularly and I don't have any issues.
When I come up I am usually anywhere from White Plains to Bushwick visiting relatives, friends, etc.

Perhaps a corp store will exchange it?
I doubt an authorized retailer would.. long story there...

Let us know what happens one way or another.
I know it sucks getting a dud phone, I got a dud Galaxy Nexus from the word go from Verizon and when I moved onto GSM carriers my Google Play version came DOA...

I hope it works out for you because this really is a great device.
I'm sorry about your old dud phones. I want this to work out too, I really do.

Photo Album - Imgur Heres some screenshots from the GSam. A few minutes with a simple game and my battery drained real fast. Probably shouldn't judge it from a couple of apps but I see a few posts here saying they use it moderately and get 20 hours of life. I mean, this isn't the best example but how can an app drain my battery almost 10% in such little time?
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Old April 20th, 2013, 01:19 AM   #106 (permalink)
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I'm sorry about your old dud phones. I want this to work out too, I really do.

Photo Album - Imgur Heres some screenshots from the GSam. A few minutes with a simple game and my battery drained real fast. Probably shouldn't judge it from a couple of apps but I see a few posts here saying they use it moderately and get 20 hours of life. I mean, this isn't the best example but how can an app drain my battery almost 10% in such little time?
Not familiar with this app... Looks interesting tho.
This is mine at the moment... Been streaming for a few hours while I do server maintenance and read emails here and there.
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Old April 20th, 2013, 01:37 AM   #107 (permalink)
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Not familiar with this app... Looks interesting tho.
This is mine at the moment... Been streaming for a few hours while I do server maintenance and read emails here and there.
Well it looks like you're having amazing battery life compared to me. I wonder if there is a way I can return this phone and get a S4 or something.
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Old April 20th, 2013, 01:43 AM   #108 (permalink)
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I went and grabbed that same app since it looked interesting... The game as well. Played a few minutes and got this...
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Old April 20th, 2013, 02:36 AM   #109 (permalink)
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I went and grabbed that same app since it looked interesting... The game as well. Played a few minutes and got this...
Well it looks like your phone wrecks mine in battery life. I bet if I tried to contact HTC about this they would blame me for the shit battery life on my phone. 1.5 hours in after my charge to 100 and it is already at 85%. This is getting me mad and I have no idea what to do.
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Old April 20th, 2013, 02:52 AM   #110 (permalink)
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Not familiar with this app... Looks interesting tho.
This is mine at the moment... Been streaming for a few hours while I do server maintenance and read emails here and there.
In this shot, it's showing your phone held awake even with the screen off. You've got something holding the phone active that may not be right.





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I went and grabbed that same app since it looked interesting... The game as well. Played a few minutes and got this...
Maybe you both have the same idea of a few minutes, not sure.




Cbot, maybe try uninstalling Lazors, run the phone a little while?
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Old April 20th, 2013, 03:10 AM   #111 (permalink)
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Try Wakelock Detector app from the store to see if you have a rogue app causing a Wakelock, people on XDA have been reporting a corrupt mp3 can also cause wakelocks, so you could copy your music folder from your phone to your computer, then download some mp3 checker software like this, (About.com: http://checkmate.gissen.nl/) and scan your music folder for dodgy mp3's.
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Old April 20th, 2013, 04:39 AM   #112 (permalink)
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GSAM has wakelock reporting built in as well, but that looks very handy too.
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Old April 20th, 2013, 08:07 AM   #113 (permalink)
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Not sure if anybody has posted about this app before but it works wonders.

Take a look at "Snapdragon™ BatteryGuru (Beta)"https://play.google.com/store/apps/details?id=com.xiam.snapdragon.app
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Old April 20th, 2013, 08:20 AM   #114 (permalink)
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My screen on time is high battery usage ive used 8% battery in 1 and a half hours.. which is awesome, but the screen on has been 30 minutes with 13.3% battery usage. if I could bring that down to the percentages I'm seeing in this thread, I would really like that.
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Old April 20th, 2013, 01:12 PM   #115 (permalink)
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In this shot, it's showing your phone held awake even with the screen off. You've got something holding the phone active that may not be right.
I figured the stream would hold the phone awake while it played?
I am not sure how all that works.. never really dove into the Android code to understand all that power saving stuff.

Above my pay grade

As of now I am sitting at 34% having been on battery for 15.5 hours
6 of those hours I grabbed a power nap before heading to the office to finish up some maintenance then back home so I did not use the phone much.

Just running an NPR stream on the way there and back.
This gsam app is reporting screen on time of 3 hours and "held awake" for 2 hours.
During the 6 hours I was napping it only dropped 2%
I am on target for my 10-12 hours of use.

I never got that on my N4.
I think i got like 7 or 8 if I was lucky and I was charging in the car and at the office to extend that.
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Old April 20th, 2013, 01:22 PM   #116 (permalink)
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Ok, yeah - sorry - if you're streaming audio with the screen off then that makes perfect sense.
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Old April 20th, 2013, 02:05 PM   #117 (permalink)
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Guys, it definitely sounds like you have battery issues. Mine has been epic and continues to be so even now a month later. I'm currently sitting on 2 days 21 hours on one charge and still have 37% battery left. I've sent over 60 text messages over the last two days too, and not all on wifi either.

If you aren't even getting a quarter of that then I would take it back and see if you can exchange it.
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Old April 20th, 2013, 03:03 PM   #118 (permalink)
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Guys, it definitely sounds like you have battery issues. Mine has been epic and continues to be so even now a month later. I'm currently sitting on 2 days 21 hours on one charge and still have 37% battery left. I've sent over 60 text messages over the last two days too, and not all on wifi either.

If you aren't even getting a quarter of that then I would take it back and see if you can exchange it.
I highly doubt HTC will give me a new phone because I'm not getting optimal battery life. I can see them blaming me for it and I'm going to be left with this dud. I'm probably going to go to craigslist in a few weeks if this crapped out battery doesn't fix itself and switch it out with someone for an S4. My first experience with a "high end" smartphone is so far ruined.
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Old April 20th, 2013, 03:15 PM   #119 (permalink)
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I highly doubt HTC will give me a new phone because I'm not getting optimal battery life. I can see them blaming me for it and I'm going to be left with this dud. I'm probably going to go to craigslist in a few weeks if this crapped out battery doesn't fix itself and switch it out with someone for an S4. My first experience with a "high end" smartphone is so far ruined.
Don't blame HTC for a defeatist attitude.

I've had phones exchanged that were defective, no problem.

If you don't want to give your consumer protections a shot, that's your business.

If you don't want to take any advice on this, that's your business. Especially the part about uninstalling that app and giving it time to settle.

But please don't tell us how your supplier will act when don't know and then slag HTC because you don't want to try.

I'm sure that if you continue on your present path, you're going to pay more for an SGS4 - with the same processor and memory architecture - and continue to tell your story.

There's no truth to you being screwed yet.
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Old April 20th, 2013, 09:06 PM   #120 (permalink)
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FYI, after 13 hours off the charger and light to moderate use, I have 17% left. I have the battery saver feature turned on.

Sprint user.
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Old April 20th, 2013, 10:53 PM   #121 (permalink)
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Default A few things you should know about the battery in your One

HTC One is the first phone I've seen with a LiPoly battery so I'm positing this here, if any mod thinks there would be a better place to post this, go ahead and move it. Here are a few things about LiPolys you should know. Two of the reasons they had previously not been used in cell phones was because they were costly, and are downright deadly without the right precautions and failsafes in place. First, A lipoly will be damaged and no be rechargeable if the charge goes below a set voltage, for a single cell 7.2V that is around 6V. The charge rate of a Lipoly should be 4.2V, if there are two or more cells in a pack, these MUST be balanced on a regular basis to prevent the battery from exploding. do NOT charge at more than 1C (one times capacity of the battery) or the pack could explode. Do NOT puncture the cell EVER, it could explode or start a fire. The fumes are toxic and can kill you. NEVER short out the battery it could explode or catch fire. large impacts can also cause internal shorting. Lipolys work better when they are warm, but reaching temperatures in excess of 160 degrees F can damage them, anything over that can easily cause the pack to swell which can lead to fire or explosion. Lipoly's do not self discharge.

What does all this mean to you? Nothing so long as HTC has incorporated proper circuitry to keep the battery from getting too hot, from over charging, from charging too fast or too slow, and monitor the battery health. A few things you can do to keep your batter lasting longer is let the phone cool after a long hard gaming session where the phone may get hot, try not to drop or throw the phone, don't run over it with your car, if it suffers a severe impact, it may be a good idea to turn it off, place it in a pyrex bowl with a layer of sand on the bottom, and let it sit for a few hours just in case (probably overkill but hey, better safe than sorry). HTC did design this phone fairly well. Making the battery un-removeable lessons the chance of the end user (you and I) shorting it out inadvertently. They sandwiched it between a circuit board and the digitizer, if you drop the phone, the back may bend, and anything pressed against the back could suffer more impact damage than where it is currently positioned. Also, not only do Lipolys have a longer lifespan than LiIon, they are also more efficient and weigh less. As a sealed battery, they were a good choice!

Let me again reiterate, do not worry about your phone getting too hot! HTC and any other manufacturer using Lipolys know the inherent dangers of mishandling and would have designed their phone around this. I suspect your phone would shut down to save the hardware (processor, battery, etc.) before it got too hot to do any damage both long and short term. Do let the phone cool before charging it if you can as it will help prolong the life of your battery. Don't worry about the battery having "memory" it doesn't, so you can start charging it an any percentage without decreasing the lifespan of the battery. Do not leave your phone on the dashboard of your car, especially if it's the black version, excess heat can cause damage to it, if you are on a road trip in the summer and you have AC on or sufficient air flow in the car, I wouldn't worry, as I said, it will likely shut down if it gets too hot, if it does shut down, put it someplace out of direct sunlight, and preferably out of extreme heat. Use common sense and your battery should outlast the phone! Enjoy!
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Old April 20th, 2013, 11:33 PM   #122 (permalink)
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Don't blame HTC for a defeatist attitude.

I've had phones exchanged that were defective, no problem.

If you don't want to give your consumer protections a shot, that's your business.

If you don't want to take any advice on this, that's your business. Especially the part about uninstalling that app and giving it time to settle.

But please don't tell us how your supplier will act when don't know and then slag HTC because you don't want to try.

I'm sure that if you continue on your present path, you're going to pay more for an SGS4 - with the same processor and memory architecture - and continue to tell your story.

There's no truth to you being screwed yet.
You are right. I'm just very skeptical about companies (not just HTC) and was really upset and somewhat envious of your battery lives compared to mine. I took your advice by the way, I don't want you to think that I just brushed it off. I'm noticing better battery life now and I'm hoping breaking it in this week will just make it a better.

Don't get me wrong, I loved the phone when I first got it. I was just having buyers remorse I suppose and it has been 4 years since I've gotten a new phone and I guess I didn't realize the power this phone uses. So I'm starting to fall in love with the phone again, really enjoying Sense 5 and the speed, the design, camera, etc everything just works with me.
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Old April 21st, 2013, 02:51 AM   #123 (permalink)
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@ironman: my old Ericsson T68 had a Li-Poly. I always wondered why there weren't more used it.
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Old April 21st, 2013, 09:28 AM   #124 (permalink)
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I used the hummy out of my phone yesterday and got 17 hours battery life with 4 hours screen on time, bumping between WiFi, 4g, 3G ALL day (did a lot of running around Hampton roads. My work week I expect over 24 hour battery life.
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Old April 21st, 2013, 11:34 AM   #125 (permalink)
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Sprint Product Ambassador here, supporting the launch of the HTC One for Sprint, I finally got to give my phone a full day of use since I picked it up Thursday.

SO for me, on Friday I worked my evening shift after being up early to get kids ready for school, so roughly around 16 hours of usage. During that 16 hours, I was still finishing configuring a few extra home screens, I also have 3 emails, 1 exchange, 2 gmails receiving all day (around 200 emails a day), twitter feed running all day on TweetCaster, Two 45 minute commutes listening to podcasts/music. Several, I'd say around 35 or more demonstrations of BoomSound, connecting 4G for You Tube + using mVideoPlayer on the phone with self made mp4's.

I'd say I powered the screen up around 100 times to show someone something, maybe around 2 hours tops of downtime, where phone was just on standby, screen off sitting on my repair bench. Lunch consisted of 45 mins worth of Turbo Dos gameplay (Space Quest 3 for those wondering), and around 3 rounds of Solitaire. So I did get some gameplay on that screen too.

This left me with 51% battery at 11:30pm, after being turned on at a little before 7:30am when I drove the kids to school. Granted I don't always work an evening shift, but I am up as early as 6 in the morning and usually turn on phones around 7 ish to get my emails started and cleared from the night before.

I was on the Launch Team for The Note 2, and continued to use it as a daily driver, and my typical day left me with 61% to 65%, doing around the same stuff, maybe a few less demos of course. So there's that for comparison.

Looking forward to seeing what my 3rd nights charge brings.

Enjoy!
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Old April 21st, 2013, 12:13 PM   #126 (permalink)
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Day One: With 6 hours of heavy use it was at 22% (right out of the box without being fully charged)

Day two: 12 hours heavy use (15%)

Day three: 13 hours with heavy use (15%)

Day four: 13 hours with heavy use (22%)

I'm sensing a strange pattern here.

My rundown of Heavy Use: GPS ON, Mobile Data On, WiFi On, Strava or workout app on for extended periods of time while streaming Google Music, Pandora, or Soundcloud. Messaging, Google Talk, Visiting multiple social networks in succession in quick burst (5-10 minutes each). 2-5 phone calls ranging from speaker phone or headset (5 minutes each). Google Search.
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Old April 21st, 2013, 12:33 PM   #127 (permalink)
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Interesting...

I have noticed that the battery saver definitely helps but it is having one side effect...
All data connections die within a minute of screen off.
Even streams... they disconnect and cannot reconnect.
When I turn the screen back on they reconnect.

I have killed the power saver feature so now I get to see how long it lasts without it.
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Old April 21st, 2013, 12:47 PM   #128 (permalink)
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An hour of checking my phone periodically and almost no usage other than checking facebook for 5 mins, checking my settings, and ive lost 8% battery life. Time to call HTC?
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Old April 21st, 2013, 12:57 PM   #129 (permalink)
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An hour of checking my phone periodically and almost no usage other than checking facebook for 5 mins, checking my settings, and ive lost 8% battery life. Time to call HTC?
Provided you've determined that no single downloaded application is causing the battery drain,I'd say yes,a call is in order.

Regarding your previous post regarding warranty servicing:

And I don't know if I can return it, I don't think it falls under the warranty and HTC would probably blame me anyways.

I'm at a loss as to why you may feel this way.I'm sure if you state your case as you have here,HTC will be more than eager to honor the warranty.

You'll never know unless you give them the opportunity to do so.
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Old April 21st, 2013, 12:59 PM   #130 (permalink)
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Sprint Product Ambassador here, supporting the launch of the HTC One for Sprint, I finally got to give my phone a full day of use since I picked it up Thursday.
Hey, Thanks for joining up and giving us your info/review.

So I know you probably are not privy to this info, but it is worth a shot anyway...
Do you have any idea or inclination about when the release of Sprint's HTC One clad in Black will be? Sprint's Evo 4G LTE Black release -> White release was approx. 6 weeks. Will The One be over or under 6 weeks?
Further, do you have any clue or heard any rumblings about if/when Sprint may possibly get the 64GB HTC One? I'm hoping ATT's exclusivity is temporary.
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Old April 21st, 2013, 01:25 PM   #131 (permalink)
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An hour of checking my phone periodically and almost no usage other than checking facebook for 5 mins, checking my settings, and ive lost 8% battery life. Time to call HTC?
Depending on your situation - if you bought it from a shop or carrier store, contact them, they may just swap it out with a new one (typically the case), otherwise, contact HTC. Pretty sure you already mentioned which applies to you, sorry I forgot, I follow a lot of issue threads.

Let them know up front that you've uninstalled things and gave it a fair shot to settle in but it's just defective.

Please let us know who you bought it from, who you talk to and what their response is. I'll wish you luck but I bet you won't need it.
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Old April 22nd, 2013, 01:43 PM   #132 (permalink)
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Ok, battery life was just ok on day one. I posted how much battery I had left after the first day already. Day two and three saw marked improvement with the phone going 16 hours with 20% or so left. But now, I have been off the charger for 6 hours and 9 minutes and only used 14%. That is crazy good. Wonder why battery life is improving? Maybe I am messing with it a little less but does the phone learn how you use it?
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Old April 22nd, 2013, 01:59 PM   #133 (permalink)
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Ok, battery life was just ok on day one. I posted how much battery I had left after the first day already. Day two and three saw marked improvement with the phone going 16 hours with 20% or so left. But now, I have been off the charger for 6 hours and 9 minutes and only used 14%. That is crazy good. Wonder why battery life is improving? Maybe I am messing with it a little less but does the phone learn how you use it?
Not sure. I wouldn't be surprised if it did though. I think it's more to do with the fact that on day one you are downloading and setting up and everything is pretty battery intensive. As the days go on, you start to use the phone more like you normally do (for the most part).

I've been getting exceptional battery life and my last charge saw me get 3 days 21 hours out of one charge with 2 hours 51 minutes screen on. I totally didn't get a screenshot though as I turned the phone off. Then again, hopefully my previous battery posts including screenshots will go some way to assuring people that I am actually getting the epic life from my battery that I state.
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Old April 22nd, 2013, 02:27 PM   #134 (permalink)
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Ok, battery life was just ok on day one. I posted how much battery I had left after the first day already. Day two and three saw marked improvement with the phone going 16 hours with 20% or so left. But now, I have been off the charger for 6 hours and 9 minutes and only used 14%. That is crazy good. Wonder why battery life is improving? Maybe I am messing with it a little less but does the phone learn how you use it?
As stated earlier, yes.

The phone autocalibrates battery on reboot. Life improves after the first few full charge cycles, usually at least a few days.

And I think that we all tell ourselves we'll go easy at first but instead go hard checking options and apps. I surely do.
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Old April 22nd, 2013, 04:13 PM   #135 (permalink)
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My Battery life over the weekend was phenomenal. Today it seems to be draining pretty quickly. Been unplugged for 7:55:41 with 1:56:47 of screen time and I am at 37% left. GSam has it being held awake for 2:28:14.
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Old April 22nd, 2013, 04:24 PM   #136 (permalink)
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My Battery life over the weekend was phenomenal. Today it seems to be draining pretty quickly. Been unplugged for 7:55:41 with 1:56:47 of screen time and I am at 37% left. GSam has it being help awake for 2:28:14.
GSAM, hoover (lower left), drop down at top of next screen to see which apps are waking it the most and for how long.

Graph, from the main screen, does landscape and reverse pinch to zoom, check for signal or temperature issues at points where power drops seem wrong.

Hope this helps!
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Old April 22nd, 2013, 04:50 PM   #137 (permalink)
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GSAM, hoover (lower left), drop down at top of next screen to see which apps are waking it the most and for how long.

Graph, from the main screen, does landscape and reverse pinch to zoom, check for signal or temperature issues at points where power drops seem wrong.

Hope this helps!
Yeah I looked through it and it is the Android Kernel that is using up the Battery 31.4% and exempting it awake for close to 40 minutes followed by the Android System at 8.2% and awake for 8 minutes. Maps keeps waking it up (38 minutes) but it is only 2.2% usage. I am just going to keep everything as is for a week or so and keep an eye on the battery life.
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Old April 22nd, 2013, 06:51 PM   #138 (permalink)
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I am just going to keep everything as is for a week or so and keep an eye on the battery life.
That's the best thing to do. Get a few stable charges under your belt and see if it improves then if not, start the systematic tracking down of the rogue apps
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Old April 22nd, 2013, 07:45 PM   #139 (permalink)
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That's the best thing to do. Get a few stable charges under your belt and see if it improves then if not, start the systematic tracking down of the rogue apps
I am down to 12% with not much use of the past couple hours. My gut is telling me that it is an App draining my battery. Still going to ride it out but I see a hard reset in my future.
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Old April 22nd, 2013, 08:15 PM   #140 (permalink)
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I am down to 12% with not much use of the past couple hours. My gut is telling me that it is an App draining my battery. Still going to ride it out but I see a hard reset in my future.
Do you have a mediaserver wakelock by the way? That caught me off guard yesterday and was doing 50% of the battery draining on my phone. I don't know why, but it can get hectic. I still have it wakelocking but it is at 2.2% with 36 wake locks and keep awake at 11m 16s.
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Old April 22nd, 2013, 08:22 PM   #141 (permalink)
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Do you have a mediaserver wakelock by the way? That caught me off guard yesterday and was doing 50% of the battery draining on my phone. I don't know why, but it can get hectic. I still have it wakelocking but it is at 2.2% with 36 wake locks and keep awake at 11m 16s.
Yes but it is well under 2% and only a few minutes. I do have quite a few things continuously waking my phone up though.
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Old April 22nd, 2013, 08:27 PM   #142 (permalink)
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Well, after it's first full charge from 0-100%, the phone lasted from 9:30am-6:15p with light-moderate use. No games, streaming, vids, or music. Mainly texts, emails, light web browsing. Also downloaded some apps from Play. This seems horrifically bad.

I installed battery monitor and will see what happens tomorrow.
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Old April 22nd, 2013, 08:31 PM   #143 (permalink)
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Ok, so am I putting two and two together and sensing a pattern to this thread? Our brothers overseas seem to be getting days and days out of one charge, but here in the USA, folks are getting hours, not days. Is this an LTE thing? If I were to get the battery life of Scoot or Crafty, I would be lovin life!
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Old April 22nd, 2013, 10:01 PM   #144 (permalink)
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I should add, the most of the time was spent at home on my WIFI. Where I live there is no AT&T LTE, so I'm guessing any cell usage was off the HSPA+.
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Old April 23rd, 2013, 07:36 AM   #145 (permalink)
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Ok, so am I putting two and two together and sensing a pattern to this thread? Our brothers overseas seem to be getting days and days out of one charge, but here in the USA, folks are getting hours, not days. Is this an LTE thing? If I were to get the battery life of Scoot or Crafty, I would be lovin life!
I was getting the same amazing battery life as Scoot and Crafty and I'm also in the UK. However, I had to return my Silver HTC One 2 weeks ago due to BoomSound speakers making a weird 'popping' sound during video playback and my mics just going dead during calls and video recording.

Anyway, Phones4U eventually managed to change my device when they had stock and graciously gave me a black One as that was actually what I initially ordered but changed to the silver as black was delayed at the time. Immediately I've noticed that my once awesome battery life I had experienced on the silver has not been carried over onto the black.

I've had it for two weeks now and average on 13 hours with 2-3 hours screen time which is NOTHING compared to my previous 30+ hours with 8+ hours screen on time. This is concerning especially for the fact that my usage has dropped compared to how much I used the Silver. I was playing around on the Silver non stop as you can see in my previous battery screenshot posts, I was also streaming loads of video and using the camera very heavily as I had family over at the time and we were constantly going to events.

I have contacted Phones4U again describing my concerns but they want me to perform the HTC battery test using the HTC on phone diagnostics software. If anyone wants to do this you simply open your dialler and hit...
"*#*#3424#*#*" excluding the "" of course. Also bare in mind your battery has to be at least 70% I think, so I have to phone them back when my phones charged to that level.

Will post back when there's an update on the situation
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Old April 23rd, 2013, 09:34 AM   #146 (permalink)
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Ok, so I was just able to receive my HTC one yesterday due to UPS issues. I had been using the phone and everything seemed to be fine, I even had fully charged it before using yesterday. However, the phone had completely died overnight which seemed strange as it had around 24% when I went to bed, and my OG EVO 4G had even less battery and still had juice left this morning.

Now the issue I am having is that my HTC one doesn't seem to be charging when I plugged it in, and I have tried 3 different chargers. Does this sound like an issue with the battery, and should I take it into a sprint store to see if they will replace it?
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Old April 23rd, 2013, 09:42 AM   #147 (permalink)
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Ok, so I was just able to receive my HTC one yesterday due to UPS issues. I had been using the phone and everything seemed to be fine, I even had fully charged it before using yesterday. However, the phone had completely died overnight which seemed strange as it had around 24% when I went to bed, and my OG EVO 4G had even less battery and still had juice left this morning.

Now the issue I am having is that my HTC one doesn't seem to be charging when I plugged it in, and I have tried 3 different chargers. Does this sound like an issue with the battery, and should I take it into a sprint store to see if they will replace it?
If you've ruled out the power source (wall outlet,power strip,etc..) as the culprit,I'd say you've done your due diligence. Take it to your local SPRINT store for further troubleshooting.Please keep us posted on your progress/results.

Here's to hoping you have a positive outcome &.............................

WECLOME TO ANDROID FORUMS,ANTONATRON!
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Old April 23rd, 2013, 10:22 AM   #148 (permalink)
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Ok, so I was just able to receive my HTC one yesterday due to UPS issues. I had been using the phone and everything seemed to be fine, I even had fully charged it before using yesterday. However, the phone had completely died overnight which seemed strange as it had around 24% when I went to bed, and my OG EVO 4G had even less battery and still had juice left this morning.

Now the issue I am having is that my HTC one doesn't seem to be charging when I plugged it in, and I have tried 3 different chargers. Does this sound like an issue with the battery, and should I take it into a sprint store to see if they will replace it?
Try a battery test or charger test using the method I posted above. It would be interesting to see if the software actually recognises a fault.

Just dial *#*#3424#*#*
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Old April 23rd, 2013, 12:47 PM   #149 (permalink)
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If you've ruled out the power source (wall outlet,power strip,etc..) as the culprit,I'd say you've done your due diligence. Take it to your local SPRINT store for further troubleshooting.Please keep us posted on your progress/results.

Here's to hoping you have a positive outcome &.............................

WECLOME TO ANDROID FORUMS,ANTONATRON!
So I just got back from the sprint store. They first said that with removable batteries that it will go into sleep mode if the battery is left running down to a few %'s, and that I would need to trickle charge the phone for 20 min's to get it back running. Wasn't too sure about that, however they attempted it and deemed the phone defective. Only problem is that the four sprint stores in my location are all sold out. Now I have to wait for Sprint to send me another one via UPS, so hopefully when the new one arrives it won't have any issues.

Although for the one day I was able to use the phone, I absolutely loved it.
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Old April 23rd, 2013, 02:23 PM   #150 (permalink)
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I was getting the same amazing battery life as Scoot and Crafty and I'm also in the UK. However, I had to return my Silver HTC One 2 weeks ago due to BoomSound speakers making a weird 'popping' sound during video playback and my mics just going dead during calls and video recording.

Anyway, Phones4U eventually managed to change my device when they had stock and graciously gave me a black One as that was actually what I initially ordered but changed to the silver as black was delayed at the time. Immediately I've noticed that my once awesome battery life I had experienced on the silver has not been carried over onto the black.

I've had it for two weeks now and average on 13 hours with 2-3 hours screen time which is NOTHING compared to my previous 30+ hours with 8+ hours screen on time. This is concerning especially for the fact that my usage has dropped compared to how much I used the Silver. I was playing around on the Silver non stop as you can see in my previous battery screenshot posts, I was also streaming loads of video and using the camera very heavily as I had family over at the time and we were constantly going to events.

I have contacted Phones4U again describing my concerns but they want me to perform the HTC battery test using the HTC on phone diagnostics software. If anyone wants to do this you simply open your dialler and hit...
"*#*#3424#*#*" excluding the "" of course. Also bare in mind your battery has to be at least 70% I think, so I have to phone them back when my phones charged to that level.

Will post back when there's an update on the situation
So we are three for three with you UK brothers and awesome 1+ days of battery life, yet the US based users who have been reporting in are not even getting a day. I was hoping one of our radio experts would chime in on this, but it seems to me that this must be radio related.
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The HTC One is the manufacturer's flagship device for 2013. The device's specs put it in the top of the smartphone pyramid, featuring a 1.7 GHz quad-core Snapdragon 600 processor, 2 GB of RAM, a 4.7-inch 1080p display and Android 4.1.2. Its... Read More

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