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Old April 21st, 2013, 05:33 AM   #1 (permalink)
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Default Multiple Texts being received (possible local network issue)

So I purchased my new HTC One yesterday and setup was surprisingly easy. I began installing some of the apps I had used on my EVO. I got Handcent installed and made sure it was the default SMS/MMS app. I went into the stock message app and basically turned it off, by deselecting all the checks.

Now, since yesterday, any text I receive has come through multiple times, over and over. E.g. I got an email from CNN and through the night, it came through 8 times. I texted a friend yesterday and am still getting the reply, about 15 times so far.

Anyone have any idea what may be causing this??

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Old April 21st, 2013, 12:22 PM   #2 (permalink)
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to help with troubleshooting, did you uninstall handcent?

Did you contact sprint to see if there were any issues with their coverage in your area?
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Old April 21st, 2013, 01:28 PM   #3 (permalink)
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Default Did it!

My wife was on the phone all day yesterday with Sprint, and they were of course, no help! They had her do about 5 soft resets and 3 or 4 hard resets. Not very creative Sprint CS!?!

I tried disabling Handcent and then finally uninstalled it. Got several more duplicate texts, but within the last few hours, we've not. So maybe it was a service issue....?!?!
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Old April 21st, 2013, 01:33 PM   #4 (permalink)
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could be a carrier issue and could have been a handcent issue. I have read posts on other devices where people had issues with that app. I would keep it uninstalled for a day or so.

phone is new so there could be some growing pains here and there....give it a couple days and repost here if there is any change...
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Old April 21st, 2013, 03:08 PM   #5 (permalink)
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Quote:
Originally Posted by rjcvideo View Post
My wife was on the phone all day yesterday with Sprint, and they were of course, no help! They had her do about 5 soft resets and 3 or 4 hard resets. Not very creative Sprint CS!?!

I tried disabling Handcent and then finally uninstalled it. Got several more duplicate texts, but within the last few hours, we've not. So maybe it was a service issue....?!?!
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Originally Posted by marctronixx View Post
could be a carrier issue and could have been a handcent issue. I have read posts on other devices where people had issues with that app. I would keep it uninstalled for a day or so.

phone is new so there could be some growing pains here and there....give it a couple days and repost here if there is any change...

+1 On the suggestion from marctronixx.

Run the stock messaging app only & if the issue continues,save all of your messaging history & take your phone to a local SPRINT store.YMMV w/the results,however,nothing takes the place of an in-person experience/interaction & some course of action will have to occur before leaving the store.
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Old May 31st, 2013, 04:14 PM   #6 (permalink)
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I too am having this issue...but on ATT. However, not with email, only with texting, both SMS and MMS. I'm using the stock Text app, no root...bone stock. I receive duplicates, sometimes 15 mins later, and send multiple texts as well.

The sending icon shows for quite a while, which is when i'm sure the error occurs. I went to my local ATT store and they said it was a SIM card issue...whoever performed my upgrade gave me a SIM card for the iPhone rather than Android/Windows 4g LTE. I had no idea that there are different SIMS for different mobile platforms, so i checked the ATT site and sure enough, there are.

I don't get the duplicates as often as i did before...it was at least 30%-50% of my texts before the SIM card change, where as now, it is <5%. Still, that is unsatisfactory.

Since you were having this issue on the Sprint network, i'm starting to think this is more of a handset software/hardware issue...i'm hoping it's software.
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