Multiple Texts being received (possible local network issue)
So I purchased my new HTC One yesterday and setup was surprisingly easy. I began installing some of the apps I had used on my EVO. I got Handcent installed and made sure it was the default SMS/MMS app. I went into the stock message app and basically turned it off, by deselecting all the checks.
Now, since yesterday, any text I receive has come through multiple times, over and over. E.g. I got an email from CNN and through the night, it came through 8 times. I texted a friend yesterday and am still getting the reply, about 15 times so far.
My wife was on the phone all day yesterday with Sprint, and they were of course, no help! They had her do about 5 soft resets and 3 or 4 hard resets. Not very creative Sprint CS!?!
I tried disabling Handcent and then finally uninstalled it. Got several more duplicate texts, but within the last few hours, we've not. So maybe it was a service issue....?!?!
Originally Posted by marctronixx
could be a carrier issue and could have been a handcent issue. I have read posts on other devices where people had issues with that app. I would keep it uninstalled for a day or so.
phone is new so there could be some growing pains here and there....give it a couple days and repost here if there is any change...
+1 On the suggestion from marctronixx.
Run the stock messaging app only & if the issue continues,save all of your messaging history & take your phone to a local SPRINT store.YMMV w/the results,however,nothing takes the place of an in-person experience/interaction & some course of action will have to occur before leaving the store.
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I too am having this issue...but on ATT. However, not with email, only with texting, both SMS and MMS. I'm using the stock Text app, no root...bone stock. I receive duplicates, sometimes 15 mins later, and send multiple texts as well.
The sending icon shows for quite a while, which is when i'm sure the error occurs. I went to my local ATT store and they said it was a SIM card issue...whoever performed my upgrade gave me a SIM card for the iPhone rather than Android/Windows 4g LTE. I had no idea that there are different SIMS for different mobile platforms, so i checked the ATT site and sure enough, there are.
I don't get the duplicates as often as i did before...it was at least 30%-50% of my texts before the SIM card change, where as now, it is <5%. Still, that is unsatisfactory.
Since you were having this issue on the Sprint network, i'm starting to think this is more of a handset software/hardware issue...i'm hoping it's software.
The HTC One is the manufacturer's flagship device for 2013. The device's specs put it in the top of the smartphone pyramid, featuring a 1.7 GHz quad-core Snapdragon 600 processor, 2 GB of RAM, a 4.7-inch 1080p display and Android 4.1.2. Its... Read More