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Old April 15th, 2013, 01:45 PM   #1 (permalink)
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Default International/UK data issues

I will be travelling to London in early May with my new HTC One!! This will be a US ATT phone. I want to be able to use Google Maps on a network and surf the internet. What is the best way to get a Prepaid Microsim and who has the best network for data in Metropolitan London? Thanks.

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Old April 15th, 2013, 01:58 PM   #2 (permalink)
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You can buy a microsim at any shop for one pound. I used Vodafone when I was there, but not data. Check their website for data rates. I love traveling myself, and love the flexibility of gsm phones. Enjoy.
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Old April 15th, 2013, 02:30 PM   #3 (permalink)
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Quote:
Originally Posted by jimbo1mcm View Post
I will be travelling to London in early May with my new HTC One!! This will be a US ATT phone. I want to be able to use Google Maps on a network and surf the internet. What is the best way to get a Prepaid Microsim and who has the best network for data in Metropolitan London? Thanks.
The best for you would be three mobile, get the sim when you land and top it up with 15 then buy the all in one 15 add on, you'll be able to do it by phoning 444 from the handset. You will then get unlimited Data, 300mins and 3000 texts. The data will use the DC HSDPA network so will be really quick on your phone, I have had as much as 20mbps dl but usually around 14 & 5MBPS ul.

There are tons of free wireless places in London too

EDIT: You will probs be able to pick up the sim from the airport for a 1, if not then any highstreet with a three shop, phones4u or carphone warehouse should sell you one and do the top up. You wont be able to do the top up with your credit card as three has a weird security thing but you'll be able to buy one from most newsagents or the stores I previously mentioned.
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Old April 15th, 2013, 02:39 PM   #4 (permalink)
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I assume you'll need ATT to unlock the phone (unless it's the Developer Edition) in order to use a UK SIM in it.
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Old April 15th, 2013, 02:54 PM   #5 (permalink)
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Thanks and thanks. Any problem with ATT unlocking my phone?
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Old April 15th, 2013, 03:24 PM   #6 (permalink)
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I don't know what experiences ATT users here have had. Best bet might be to ask ATT themselves.
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Old April 28th, 2013, 04:53 PM   #7 (permalink)
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Default Unlocked HTC One using Tab 7.7 verizon data only SIM

I have a question about using a verizon 4g LTE SIM card from my samsung galaxy tab 7.7 data only plan. Basically, if you buy one of verizon's tablets, they will let you get data only 4g LTE service that is provided via a microSIM. I don't make many phone calls, and any that I do I could just make using VOIP.

So I activated the data only SIM in the verizon store, all the while telling them it was for my galaxy tab (they are very clear that they don't offer data only plans for smartphones). When I took out the SIM and plugged it into my new unlocked HTC one (I think it's the US unlocked version) the it says "preparing SIM" for a second, then nothing. No recognition of the SIM, no LTE bars, nothing. So is there a way to get the phone to recognize the SIM. Do I need to register the HTC one's IMEI# to the SIM? Is that even possible?

There are lots of accounts of people doing something similar with iPhone 5's from verizon, so this has to be possible.

Thanks for any help.
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Old April 28th, 2013, 04:56 PM   #8 (permalink)
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It could have something to do with the HTC One possibly not supporting Verizon's LTE frequencies.
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Old April 29th, 2013, 04:04 AM   #9 (permalink)
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What you could do is #*#*4636#*#* and see if there is a phone number and current network listed.

If the sim cannot be read by the phone I suspect those would be blank values.
I would imagine that at least the phone number in the sim would show up.

Edit: I just stuck a Verizon sim in and the number appears but the network name does not and it just shows "no service"
It was an interesting thing to try out... but it's not going to work.
I did try selecting other bands and stuff to see if I could trick it into working but nope...
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Old April 29th, 2013, 06:42 AM   #10 (permalink)
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Default UK version firmware update 1.29.401.12 (U. S. to get update later)

New update released today for the sim free UK model. 1.29.401.12

Main fix is for the camera but also bluetooth issues have been sorted.

The update makes picture s more vibrant. Also zoe improvements, I have not tried those yet but pics are definitely looking better.
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Old April 29th, 2013, 12:06 PM   #11 (permalink)
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Thanks for the heads-up Spewy, downloading it now.

The update splash screen looks like this:
2013-04-29 17.56.29.png
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Old April 29th, 2013, 02:32 PM   #12 (permalink)
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My settings > About shows software version of 1.29.651.7. Are we yanks getting an update, too? Or did we get the updated software already?
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Old April 29th, 2013, 02:38 PM   #13 (permalink)
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The U. S. will get this update later.
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Old April 29th, 2013, 04:40 PM   #14 (permalink)
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Strange. I'm in the UK and SIM free and the updates not showing.
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Old April 29th, 2013, 04:54 PM   #15 (permalink)
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Nothing strange. Updates roll out in passes.
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Old April 30th, 2013, 12:08 PM   #16 (permalink)
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Default Info for US based users

Quote:
Originally Posted by toad6386 View Post
My settings > About shows software version of 1.29.651.7. Are we yanks getting an update, too? Or did we get the updated software already?
We don't have the new update. 1.29.***.12 The 3 digits are generally the Carrier. The first 3 and last 2 are the numbers of interest. .7 is Older than .12. Hope this helps.

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The update makes picture s more vibrant. Also zoe improvements, I have not tried those yet but pics are definitely looking better.
You can check the web there is several before and after pics out there. The difference is a big improvement. From what I have read the sound is greatly improved. Be glad when the US gets this update. Great phone making it alot better.
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Old June 19th, 2013, 05:06 PM   #17 (permalink)
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Default [Working: will take to local shop] O2 user. error says "Wrong APN"

Hi
Wondering if anyone can help.
I have just purchased the HTC one, I use 02 so had to contact them to get the data settings as they dont supply them thru text.
I have had 3 different sets from them and i have also contacted HTC for the settings but none of them seem to work on this phone. i get an error message saying wrong APN ?
I can connect to Wi-Fi just not mobile network and also cant send/recieve mms
Any advise would be great
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Old June 19th, 2013, 05:35 PM   #18 (permalink)
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you have an issue with the sim and/or your account. only your carrier can help you. i suggest contacting someone over the phone and trying again.

the fact you can access thru wifi tells us the phone is working, so its your carrier that is causing the issue.
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Old June 19th, 2013, 05:37 PM   #19 (permalink)
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thanks for the reply, i spent about 30 min on the phone with them and the suggested it may be the sim and to go to my local shop. was just hoping it would have been something else
thanks again
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Old June 19th, 2013, 05:42 PM   #20 (permalink)
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after you return from the shop, update this thread so others who may have the same problem can see your solution..
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Old August 21st, 2013, 06:48 AM   #21 (permalink)
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Default [Resolved][UK user] unlocked used phone from ebay. no 3G service

Hi, ive just bought a ONE from ebay UK, it was locked to O2, it unlocked in 5 mins,, phone signal, texting and wifi work spot on, but the 3g wont connect. any ideas.... cant ring orange up at work... does anyone know if theres a network problem.. On the mobile network tab it says "service unavaiable", then says disconnected???

cheers...
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Old August 21st, 2013, 07:07 AM   #22 (permalink)
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Have you put the APN settings into the device?
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Old August 21st, 2013, 07:50 AM   #23 (permalink)
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Default [UK user] Data roaming (carrier is 3 in UK)

A strange thing happened today, I was out of town with my HTC One connected to data which I get 3g in my home town, I looked at my phone when out in the country and there was an R above the phone signal icon on the top bar with a triangle on the left of the top bar saying that I may be charged for data roaming, I checked my settings and Data roaming is unlocked. What is happening, is there something in settings that I should be doing. I am with 3 in the UK with all you can eat data.
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Old August 21st, 2013, 08:00 AM   #24 (permalink)
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Quote:
Originally Posted by cookiesnfooty View Post
Have you put the APN settings into the device?

that page was blank... so i "reset to default". where do i get these setings from?? .. and there wasnt a field to enter anything?? cheers...
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Old August 21st, 2013, 01:03 PM   #25 (permalink)
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Do 3 use any other network? Like Orange use T-Mobiles?
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Old August 21st, 2013, 01:15 PM   #26 (permalink)
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yes its possible your carrier has roaming agreements in place with other carriers and your phone was doing its job by providing you cellular service.

so far i dont see anything wrong. you can go into your phone settings and restrict roaming on other carriers (at least on us htc one's).

if you are not clear on your roaming policy with other carriers, contact 3 and ask.

Signal & Coverage - Support - Three
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Old August 21st, 2013, 03:24 PM   #27 (permalink)
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Where exactly were you when this happened?

If you were in Birmingham (as an example) then you'd only be in range of other UK networks. In which case I didn't think 3 still had network sharing arrangements (and an actual sharing shouldn't appear as roaming), but I had read that they might have one during the 4G rollout so it could be related to something being tested. Would be best to check with 3 in this case.

However, if you were near say Holyhead or Dover you might have dropped off 3 coverage but picked up an overseas network (from Eire or France in the 2 examples I made up there). I can't remember the specs for 3G, but the maximum range for GSM (2G) is 35km from the basestation, so if you are on the coast at a point where the sea is narrow this can happen. In this case you'd have to argue that since you'd not left the country you had no reason to expect international roaming to occur, and see whether they would waive any charges.
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Old August 21st, 2013, 03:34 PM   #28 (permalink)
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Mobile data settings -> Access Point Names.

If you can't enter it there the problem may be related to O2 software. However, I've never bought a network-branded smartphone so don't know what's needed in this case.
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Old August 22nd, 2013, 05:54 AM   #29 (permalink)
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all sorted cheers. the APN page was blank.. a quick search found loads of site giving you the details to enter into the fields... hey presto... 30 seconds later... back into the world of 3g... phew...

ps... even coming from a ONE X, the ONE is stunning..

why they changed the procedure for putting apps onto the home pages straight from the app drawer is strange tho.. why bother... it worked well..

and im sure the white plastic band round the edge is gonna discolour like cheap upvc windows over time... its a poor choice of material in otherwise a premium handset....

bar that... i cant get over how smooth and responsive it is....

i showed it to one of the lads at work.. straight away he goes.. is that the new HTC ONE... lets have a good look... the only other person there.. an ifan just refused to even acknowledge its existance... not even out of curiousity... their loss.....
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Old August 22nd, 2013, 06:58 AM   #30 (permalink)
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Mine's black - so chips will show up more, but I don't have to worry about the plastic discolouring

TBH I stopped using the Sense launcher after about a week. I just ran it this morning to check what the clock widget options were (answering a question elsewhere in AF) and was reminded of how clumsy the widget adding is compared with an AOSP-like launcher such as Apex or Nova. But I guess once you have your page set up that's not a big problem. Seems odd though, given that it's otherwise rather usable - guess Peter Chou doesn't install many apps
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Old September 5th, 2013, 07:30 AM   #31 (permalink)
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Default [Resolved]Orange/EE mobile data

So... I have an O2 branded HTC ONE.
they have sent me the unlock code and I have put my Orange/EE SIM card in it.

Phone calls work fine but Mobile data doesn't.

I have found the below on EE website but they don't seem to work:

Find out how to manually setup internet on your HTC One, just follow these simple steps.
Finding the Settings
  • Open the Applications list
  • Tap on Settings
  • Tap on Mobile networks
  • Tap on Access point names
  • Tap the 3 dots at the top right of screen
  • Tap on new APN
  • Enter the following information

Data Settings
  • Name = MMS
  • APN = everywhere (case sensitive)
  • Proxy = Leave Blank
  • Port = Leave Blank
  • Username = eesecure
  • Password = secure
  • Server = Leave blank
  • MMSC = Leave blank
  • MMS proxy = 149.254.201.135
  • MMS port = 8080
  • MCC = 234
  • MNC = 33
  • Authentication type = PAP
  • APN type = mms
  • APN protocol = IPv4
  • Bearer = Unspecified
  • Tap the 3 dots at the bottom right of screen, then select Save.
I can't see where to choose the APN Protocol but everything else has been entered correctly.

any ideas?
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Old September 5th, 2013, 07:42 AM   #32 (permalink)
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Default Orange/EE mobile data

screenshot(s) attached
Attached Images
File Type: png APN settings.png (55.2 KB, 10 views)
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Old September 5th, 2013, 07:52 AM   #33 (permalink)
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That looks like the MMS APN. You'll also need an APN for mobile data.

It might be as simple as choosing APN type as Internet & MMS. Try that (if it's an option) and see whether it works.

Otherwise, just looking at mine what I can see for my second APN is:

Name: Internet
APN: everywhere
Proxy: Not set
Port: not set
Username: eesecure
Password: (doesn't show, but I think "secure" is the answer again)
Server: not set
MMSC: not set
MMS proxy: not set
MMS port: not set
MMS protocol: WAP 2.0 (I suspect there's nothing to set there either)
MCC: 234
MNC: 33
Authentication: PAP
APN type: default, hipri
APN enable/disable: enabled
Bearer: unspecified
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Old September 5th, 2013, 08:01 AM   #34 (permalink)
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sorted it!
thank you

All I had to do was leave the APN type blank
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Old September 5th, 2013, 08:07 AM   #35 (permalink)
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I like simple solutions
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Old September 5th, 2013, 08:12 AM   #36 (permalink)
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indeed! me too

that's why I always come here. Doesn't take long to get a result
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The HTC One is the manufacturer's flagship device for 2013. The device's specs put it in the top of the smartphone pyramid, featuring a 1.7 GHz quad-core Snapdragon 600 processor, 2 GB of RAM, a 4.7-inch 1080p display and Android 4.1.2. Its... Read More

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data only, htc one, lte, microsim, serivce, sim, tablet, unlocked, verizon


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