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Old April 26th, 2013, 11:05 PM   #1 (permalink)
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Default Double/triple press on headset? (controls not working properly)

So every time I try the double press on my headphones while listening to music the HTC one decides to call someone. What the heck? How do I get the double press to go to next song? How do I stop the phone from calling out?

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Old April 26th, 2013, 11:28 PM   #2 (permalink)
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what headset are you using? you are using the stock music player?

what happens if you do a single press of the button? ive playerpro and using LG bt hb500 headset and that does not happen to me. have not tried it with the stock player...
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Old April 26th, 2013, 11:33 PM   #3 (permalink)
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I'm using the stock player and tried Google player. Using beats tour headphones. One press pauses the music and starts it back up.
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Old April 26th, 2013, 11:36 PM   #4 (permalink)
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Try installing an app called Jays headset Control, the latest version has an option to override the HTC double tap call thing.

Fwiw, I had the exact same problem on the One X and Jays sorted it.
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Old April 27th, 2013, 12:11 AM   #5 (permalink)
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Originally Posted by El Presidente View Post
Try installing an app called Jays headset Control, the latest version has an option to override the HTC double tap call thing.

Fwiw, I had the exact same problem on the One X and Jays sorted it.
I downloaded it and while it fixed the original problem, now the double press does nothing.
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Old April 27th, 2013, 12:16 AM   #6 (permalink)
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try a different set of phones? i take it these are wired? could be an issue with the jack and/or port on the phone?

has this happened since day one of use or did it just start recently?
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Old April 27th, 2013, 12:23 AM   #7 (permalink)
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I just got the phone today so its been happening all day.
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Old April 27th, 2013, 12:44 AM   #8 (permalink)
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definitely try a different set of earbuds/phones.

EDIT: did you try the buds that came with the phone? how do they behave?
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Old April 27th, 2013, 12:50 AM   #9 (permalink)
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Quote:
Originally Posted by marctronixx View Post
definitely try a different set of earbuds/phones.

EDIT: did you try the buds that came with the phone? how do they behave?
Okay I tried two other headphones and they both worked perfectly with the double triple press. It is definitely the beats by dre . Ironic because this phone is powered by beats???
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Old April 27th, 2013, 12:56 AM   #10 (permalink)
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not the phones issue. its the plug for the headset. this is easily confirmed by using the included phones. i have seen this question posted in the LTE forum, the evo 3D and original evo forum. more often than not, its the wired headphone hat is the issue.
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Old April 27th, 2013, 01:07 AM   #11 (permalink)
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The Beats have the Control Talk wired for Apple products, don't understand why something so simple isn't standardized, Cupertino probably has a patent.
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Old April 29th, 2013, 10:33 AM   #12 (permalink)
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Default Weird sounds when using headphones / improper operation

So I am experiencing a strange problem with my HTC One. When using headphones with my HTC One (I have tried several) I hear strange sounds when the phone is loading a game, skipping a track or any kind of 'thinking'.

I can only describe it as an electric sounding pulse/buzzing. It carries on all the way through game loading, and for a second or two when skipping track.

I tried the same headphones with my friend's One and he said he didnt hear anything unusual.

I'm posting this thread to see if anyone else has heard of this or knows if I have a dodgy phone, or its a software thing. Any advice is appreciated
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Old April 29th, 2013, 12:07 PM   #13 (permalink)
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Default Beats Headphones dont like my one

MY FIRST POST

OK that's out of the way, i just got my htc one on tmobile and figured i would use my old beats earbuds with it... except it wont even acknowledge that they're there. They work fine in all my other devices so i was wondering if this issue has come up with anyone else
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Old April 29th, 2013, 12:35 PM   #14 (permalink)
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What you are experience most likely is connected to paranormal activities or you may be listening to dub-step which sounds pretty weird and has that skipping kinda of sound. You may want to unplug the headphones and check for any lent or dirt that could be causing such an interference. Also I highly recommend testing the headphones on other devices to see if the issue persists. I hope everything works out for you.
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Old April 29th, 2013, 12:38 PM   #15 (permalink)
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Quote:
Originally Posted by 220boi View Post
MY FIRST POST

OK that's out of the way, i just got my htc one on tmobile and figured i would use my old beats earbuds with it... except it wont even acknowledge that they're there. They work fine in all my other devices so i was wondering if this issue has come up with anyone else
Welcome to the Forums!!

Have you tried other buds in your One? I can't see why they would and not the Beats buds, so try another set. If they don't work, you can try plugging/unplugging a few times and see if that will clean the jack up some and make better connection. If still no response with any headphones, return phone.
Good luck and keep us posted!
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Old April 29th, 2013, 01:00 PM   #16 (permalink)
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Quote:
Originally Posted by hepod View Post
So I am experiencing a strange problem with my HTC One. When using headphones with my HTC One (I have tried several) I hear strange sounds when the phone is loading a game, skipping a track or any kind of 'thinking'.

I can only describe it as an electric sounding pulse/buzzing. It carries on all the way through game loading, and for a second or two when skipping track.

I tried the same headphones with my friend's One and he said he didnt hear anything unusual.

I'm posting this thread to see if anyone else has heard of this or knows if I have a dodgy phone, or its a software thing. Any advice is appreciated
Welcome to the forums - both of you!

When you say -

Quote:
I tried the same headphones with my friend's One and he said he didnt hear anything unusual.
I don't get you.

Regardless of what your friend hears, it's about what you hear when playing the same content in the same way.

If it doesn't happen on other phones, but it does yours, consider taking it back for replacement.

Good place to test might be the shop where you got it.

PS - merged similar threads.
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Old April 29th, 2013, 01:19 PM   #17 (permalink)
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Quote:
Originally Posted by toad6386 View Post
Welcome to the Forums!!

Have you tried other buds in your One? I can't see why they would and not the Beats buds, so try another set. If they don't work, you can try plugging/unplugging a few times and see if that will clean the jack up some and make better connection. If still no response with any headphones, return phone.
Good luck and keep us posted!
Tried other earbuds, aux cables work, even computer speakers and they all work fine so I guess I'll be buying a new pair
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Old April 29th, 2013, 03:02 PM   #18 (permalink)
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Hi Guys,

Thanks for the replies and the warm welcome!

I came from the Apple side as a new convert, this phone was too nice to pass up for yet another boring iPhone update.

I'm pretty much resolved to take it back to the shop, but I was just wondering if anyone else had experienced this issue. Google comes up with nothing so far, so perhaps I am the only person on the planet who gets these strange noises.
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Old May 6th, 2013, 04:28 PM   #19 (permalink)
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Default Beats branded earphones do not fully work on the HTC ONE?

Well I went out and purchased a brand new pair of beats earphones and have to say...I really like them! They sound Great...

However there's one problem, they're not fully functional on my HTC ONE or any other android device. Sound comes out of them of course, but you can not raise or lower the volume, or play and pause music. Those features will only work with an iphone? Really HTC?

Now doesn't HTC pretty much own beats? Doesn't my phone say beats on the rear of the phone? I find it pretty silly that a pair of $100 headphones that are beats branded don't fully function correctly on a Flag ship phone that is also beats branded.

PS...
I don't want to start downloading apps or what not to somehow make my earphones work with 2 clicks or 3 or 4 clicks , etc....Earphones at this price that are branded by pretty much the same company should work 100% work flawlessly out of the box.
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Old May 6th, 2013, 04:47 PM   #20 (permalink)
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HTC does not own beats, they sold their controlling interest a while ago.

HTC does not manufacture the headphones.

Can't explain why you are having issues, but it's possible the headphone jack may not be properly setup for use on the htc one...
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Old May 6th, 2013, 04:54 PM   #21 (permalink)
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Quote:
Originally Posted by marctronixx View Post
HTC does not own beats, they sold their controlling interest a while ago.

HTC does not manufacture the headphones.

Can't explain why you are having issues, but it's possible the headphone jack may not be properly setup for use on the htc one...
No your misunderstanding...They are not faulty, I'm not having problems with them.

They are not made to work (non of them) fully with Android phones.

As far as HTC owning beats, they still have a controlling interest.

Taken from a BOY GENIUS REPORT ARTICLE on July 23rd 2012

In a recent feature, BGR questioned just how much HTC really gained from its $300 million investment in Beats Electronics. Apparently HTC (2498) has been asking itself that very same question, as the company on Saturday announced that it has sold half of its stake back to Beats about a year after its initial investment. HTC will continue to hold approximately 25% of Beats and it retains exclusive commercial rights to use Beats Audio technology in mobile devices.

So yea ; ) One would think these headphones would completely work on a phone that says ...beats... on the back of the phone and is made by HTC!
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Old May 6th, 2013, 05:04 PM   #22 (permalink)
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The headphone makers all cater to the iPhone. No idea why.

Try a controller app, this one is popular -

Check out "JAYS Headset Control"

https://play.google.com/store/apps/details?id=se.jays.headsetcontrol
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Old May 6th, 2013, 05:28 PM   #23 (permalink)
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HTC has less control than they did. That's my meaning. Thank you for the response on that. ;-)

Beats is an audio technology. I understand your concerns. sending a letter to htc is recommended.

Personally, beats headphones are pure marketing gimmick and aren't top sounding cans. My opinion of course
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Old May 6th, 2013, 10:16 PM   #24 (permalink)
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Jaybirds are the way to go
Either the buds or sportsband

Work great on droids via Bluetooth
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Old May 22nd, 2013, 09:17 PM   #25 (permalink)
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Default Volume Control support on handsfree

Hi all,
I'm not clear on wether the HTC One actually supports 3-button wired headsets or not?

I have tried many headsets, and besides the PTT (push to talk) button, neither of the volume buttons seem to function.

Headsets tried included standard iPhone 3 button hands free, Sennheiser hands frees, amongst others.

Can anyone confirm or deny whether the volume controls on any wired headsets work with the HTC One?

Cheers
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Old May 23rd, 2013, 07:28 PM   #26 (permalink)
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I can't but I do know that 3 button headsets are often a problem with Android.

If anything will help, it might be this -

Check out "Headset Button ControllerTrial"

https://play.google.com/store/apps/details?id=com.kober.headset

It's a paid app but you can try before you buy.
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Old September 11th, 2013, 10:43 AM   #27 (permalink)
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Default stock headset not controlling track selection

Hi all,

Is there any way to get the remote control on the stock earphones that come with the HTC one to be able to skip track?

I tried a few but every time i try to double click it would redial the last number i called.

thanks
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Old September 11th, 2013, 11:37 AM   #28 (permalink)
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Quote:
Originally Posted by meekowave View Post
Hi all,

Is there any way to get the remote control on the stock earphones that come with the HTC one to be able to skip track?

I tried a few but every time i try to double click it would redial the last number i called.

thanks
I don't use the stock headphones, but just another thing to look at is, does it not skip tracks all the time? The reason I ask is, I have run into several apps that, if they are running, appear to prevent me from skipping tracks.
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Old September 11th, 2013, 12:55 PM   #29 (permalink)
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hello,

are you using the stock app? i dont use the stock bud.. i dont even think the sprint version came with some, but i do use bt phones and the track selection works fantastic with them.

if you are looking to replace the stock music app, then there is a section/thread about 3rd party music apps.

Quote:
Originally Posted by meekowave View Post


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Old September 11th, 2013, 12:57 PM   #30 (permalink)
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I can't skip track at all. All the button seems to do is stop and play when I click it once or it dials the last number I called if I double click...
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Old September 11th, 2013, 02:36 PM   #31 (permalink)
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Try different ear buds :-)
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Old October 8th, 2013, 12:36 PM   #32 (permalink)
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Default Bluetooth issue

Hi all,
been away in iphoneland for a couple of years, have recently changed back to android with the htc one. Had it for a couple of weeks now and it`s suddenly developed a problem with my bluetooth connection.
1. When I switch on my Plantronics Legend headset it connects right away, and does not disconnect at all......
until a call comes in, the headset asks incoming call, answer? or ignore?, I use the button to answer the call, the headset says answering call, then disconnects, then after a few seconds reconnects after I have pressed the answer button again.
2. When I double tap the call button to call back the last number dialled it says call back last number, then disconnects again, but the last number has not been redialed.
I`ve tested the headset on my old iphone and it works the way it`s supposed to with no issue`s.
Has anyone having any issue`s like this?, I have a couple of days to try and fix this problem before I have to decide whether to go back to iphone 5s or try another htc one, (which I then have to keep for 2 years. any advice would be great. thanks
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Old October 8th, 2013, 01:38 PM   #33 (permalink)
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not all headsets will work with all devices, so its not uncommon for a set to work with one device and not another.

what model headset are you using?

does it have the latest software update from its manufacrutrer?

what version of Android? 4.3? 4.2?

you are not rooted I ASSume?

you are an international user on an international carrier correct?

you say the issue "suddenly" started, so at one point the set was working fine with the phone?

if this is the case, did you install or uninstall any apps?

did you UN PAIR then RE PAIR the set?

do you have another set of phones you can test that are bluetooth?
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Old October 8th, 2013, 02:27 PM   #34 (permalink)
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Quote:
Originally Posted by marctronixx View Post
not all headsets will work with all devices, so its not uncommon for a set to work with one device and not another.

what model headset are you using?

Plantronics Voyager Legend.

does it have the latest software update from its manufacrutrer?

I haven`t updated the headset as I have read that there are issues with call quality after the update.

what version of Android? 4.3? 4.2?

4.2.2

you are not rooted I ASSume?

Not rooted.
you are an international user on an international carrier correct?

Yes Three Mobile UK.
you say the issue "suddenly" started, so at one point the set was working fine with the phone?

Yes.
if this is the case, did you install or uninstall any apps?

no

did you UN PAIR then RE PAIR the set?

yes tried this.
do you have another set of phones you can test that are bluetooth?
will try another bluetooth and see what the results are.

thanks.
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Old November 4th, 2013, 02:48 PM   #35 (permalink)
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Default Faint sound coming from headphone port

This morning I was getting no noise through my headphones when plugged into my device. And now I am getting a very feint sound when playing music. I have tried a different set of headphones and exactly the same thing is happening. Any suggestions would be gladly appreciated.
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Old November 4th, 2013, 03:47 PM   #36 (permalink)
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use a different music player.

use Bluetooth headphones to rule out issue with the physical jack on the device.

if you only have wired phones, wiggle the connector whilst in use.

does the noise occur during a phone call? what about playing youtube videos or any video locally stored on your device?

point is does the "noise" occurs during video playback, phone calls, voice mail, etc..?
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Old November 13th, 2013, 11:29 AM   #37 (permalink)
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Default Headphone issue with music application

Hey everyone,

I'm having issues with my default music app settings. I started with the stock HTC music app and switched to google play music, but I can't get it to set as the default. I cleared all the defaults for the stock app, but I don't know how to set them for google (I can't get the prompt to show up asking me if I want it to set to default).
This is sort of a two part problem, as I was trying to use Jays headset control to use my own button config. That never worked, so if you have any tips on that front, please let me know. Anyway, when I press my headphone button to play, it starts HTC music app, even if the google one is the only one open.

Thanks for the help
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Old November 13th, 2013, 12:00 PM   #38 (permalink)
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Hello and welcome to the forums. I see your android device causing you trouble. Now to correct your problem you need to set the permission back out to the home screen and reset the google framework apk . This is located in the settings>application>manage apps>then go to all apps scrolling down to google framework. When you reset google framework apk . Just do a reboot .
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Old November 13th, 2013, 12:09 PM   #39 (permalink)
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Hey Brain,

Thanks for the response, but it didn't work. I am still getting the stock music app when I click the headphone button, and I am not prompted to set my music defaults
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Old November 13th, 2013, 12:13 PM   #40 (permalink)
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Can i ask what is the head phone button and what it do
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Old November 13th, 2013, 12:25 PM   #41 (permalink)
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The headphones that came with my HTC one have a single button on them. It plays/pauses the music, and I want to get it to switch songs, but a double click automatically calls the last number dialed (which is the dumbest setting ever). I got Jays headphone control app to change the button settings, but that didn't work. But first things first, I just want google play music as my default. I would just remove or disable the stock music app, but naturally I can't without rooting.
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Old November 13th, 2013, 12:31 PM   #42 (permalink)
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Ok remove jays control and try it again but without the jays control .
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Old November 13th, 2013, 12:41 PM   #43 (permalink)
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That did it! The strange thing is not a double click on the headphone button changes songs (without the headphone control app) but it also calls my last number. Thank you for all the help!
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Old November 13th, 2013, 12:46 PM   #44 (permalink)
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Sometimes a app is in the playstore and may say it works on all devices and guess what it doesn't . So be careful cause some apps aren't made for every device but will work half way or no way .
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Old December 6th, 2013, 11:32 AM   #45 (permalink)
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Hey guys (and gals),

Got my HTC One a week ago. Tried my headphones in other devices and they work fine, but today was the first time I tried them in my actual phone and simply put, they're not working (sound continues to come out of speakers and no headphone icon in status bar).

I gave the jack a squirt of compressed air in case there might be some lint/debris in there, but still no dice.

I'm well within the return period so I can do an exchange, but I'd rather not have to reconfigure/redownload everything I've done in the past week.

Anyone have any ideas, or is it what I'm fearing: a defective headphone jack?

Thanks!
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Old December 6th, 2013, 12:07 PM   #46 (permalink)
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soft reset the phone,

try a different pair of headphones

is the headphone icon present in the top notification area when you plug the phones in?

if you remove the headphones, does the headphone icon stay on the screen or does it go away? does it even show up at all when you plug headphones in?

worse case the port is damaged and if you are within your return period, exchange it.

other options---factory reset
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Old December 6th, 2013, 12:34 PM   #47 (permalink)
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Icon never shows up, and I did try another pair of headphones and that didn't work. I may as well just exchange it...it's just like doing a factory reset. :\
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Old January 8th, 2014, 02:57 AM   #48 (permalink)
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Default problems with sound

Hi,

I'm based in the North West of England and bought a htc one a couple of weeks back having been using the htc desire for almost 3 years.

Really please with the htc one but it is taking me some time getting used to all the functions it is capable of, which I don't mind as the phone is fab.

The only issue I have is when listening to music through headphones it sounds rather flat and tinny. Is this a general problem or do I need better headphones.

I'm using Sennheiser CX475 Premium In Ear Headphones as they had good reviews. The headphone jack doesn't fit flush with the jack hole on the phone so maybe that is causing the problem. Any way I have ordered a set of genuine HTC headphones from the online store. And hope this will rectify the sound issues.

Any one else had similar problems if so did you manage to fix the problem.

thanks in advance
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Old January 8th, 2014, 07:26 AM   #49 (permalink)
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yes, testing with another pair of cans will help to rule out if its the set of cans you are using , or an issue with the phones jack.

i used several different cans with the one and never had any issues.
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Old January 8th, 2014, 07:33 AM   #50 (permalink)
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I tried aluminum cans and tin cans. The aluminum cans leave less of an after taste with the One than the tin ones, but it might also be the cooking process etc.


The Beats headset that came with mine is real tinny but worked. I'll test with actual headphones tonight and report back.
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The HTC One is the manufacturer's flagship device for 2013. The device's specs put it in the top of the smartphone pyramid, featuring a 1.7 GHz quad-core Snapdragon 600 processor, 2 GB of RAM, a 4.7-inch 1080p display and Android 4.1.2. Its... Read More

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