hey guys, i need help here. please someone.
i have brand new One. have just used it once with a sim. and turned off for two days. today when i checked it. its just bootlooping. just reached till the HTC logo and turns off again and same cycle.
i kept pressing the volume down key, i think it enters some mode but just shuts down again in 2secs and loops again.
i am so frustated. what to do guys.
it kept on bootlooping the whole night. now its stopped doing that. when i connect it to charger, after sometime it gets very warm and starts bootlooping again. now its not even turning on till the htc logo when the charger is not connected.
so frustated, as i bought it brand new and sealed off ebay. didnt even start using it.
warranty is for 1yr rite. would it be a problem when i contact HTC service, since i dont have the bill and stuff.
if you purchased form a legitimate htc seller, just contact htc for warranty service or contact the ebay seller to see if there is a warranty grace period from them.
the phone has been released in less than a year so you should not need a bill of sale, but its best to contact HTC and have them officially tell you.
if you purchased off ebay, you have a transaction for that online in your ebay account.
what is warranty grace period?
i contacted the ebay seller. but he says he wont refund and that its my responsilibity now, to do whatever is needed.
since this model is clearly less than an yr old, HTC would repair or replace it without any original bill, i hope.
but how could this be. can it be mostly a hardware issue? coz i tried a sim in that, to check whether its unlocked. matter of 45mts. no problems during that period. but when i turned it on again, the second time, after 2 days, the two soft capacitative keys were in a state of blinking while i was opening the box.
Is he/she a private seller or a business seller?........if he/she is a business seller then they are bound by distance selling Regs, and should refund or replace......you would be better looking on Ebay forums for advice, but raise a Paypal or Ebay dispute regarding the item in the first instance.
I have had my HTC One less than 24 hours and am already having a pretty frustrating problem. My phone is randomly restarting itself and when it cuts back on I have lost all the following:
- setting / preference changes (most of them)
- pictures / videos (all)
- text message / call history (back to a certain point)
- downloaded apps / updates (some of them)
I love the phone and want to get this sorted out but it has been very aggravating already. Any ideas what may be causing this, or how to fix it?
I have tried doing the factory reset, but it does not clear everything like I have read it should. It leaves all my downloaded apps, settings, etc... It does clear some recent items, but not back to factory.
The HTC One is the manufacturer's flagship device for 2013. The device's specs put it in the top of the smartphone pyramid, featuring a 1.7 GHz quad-core Snapdragon 600 processor, 2 GB of RAM, a 4.7-inch 1080p display and Android 4.1.2. Its... Read More