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Old May 6th, 2013, 11:40 PM   #1 (permalink)
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Default White Screen Flickering

Hi,

Well this is odd as I can't find the original thread on this site pertaining to my subject line. I was at the local ATT Store here in Seattle earlier today and we did find a thread on this subject. Now, however, I can't find it so please excuse if this is a second post on the matter.

In short, my new HTC One phone kicks a fair amount of butt but what does not kick butt is the fact that when I am viewing a .PDF with an all white background or using a browser and the web page background is all white or if I am reading a Word .DOC the screen will kind of shimmer and shake.

I took it into the local shop and they turned off auto brightness, which helped a tad, and then they suggested I turn of power save mode. The later helped the most but what bums me out is this new, otherwise awesome phone, has to run in non powersave mode so I can not see this shimmering affect.

From what I read earlier others are experiencing this issue. Please chime in with what you have experienced and hopefully the good folks at HTC can issue a patch soon to address this.

Thanks,

Johnny Fever.

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Old May 7th, 2013, 05:18 AM   #2 (permalink)
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hello,

people "chiming in" here will not fix the problem. a ticket needs to be made into HTC directly.

if you have not already done so, send htc an email and get a ticket started. share the ticket number here and when others see/experience this, they too can call in or submit a ticket. the more people who talk to HTC directly the sooner a fix will be made.

HTC do not read these forums.

All that said, ive a stock non rooted sprint model and i have the same flicker/gradual dim issue. i never ever use power save and the issue was happening from day one. I have seen reports of this on another forum but not much activity was in that thread.

using swype or an on screen keyboard will make it more pronounced as well.
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Old May 7th, 2013, 09:20 AM   #3 (permalink)
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Mine was flickering right out of the box since auto brightness comes configured to be on (Power Saver options may come configured on too). I was in a room with a bare incandescent overhead light bulb and an off white wall directly behind me.
I NEVER use power saver and I immediately turned off Auto brightness and went to full brightness, as always part of my initial set up, and I haven't really seen any significant flickering since. Though I haven't had alot of time actually using the device.

I think auto brightness was being over active and trying to over correct the screen brightness based on the lighting level of the white wall behind me.
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Old May 10th, 2013, 11:40 PM   #4 (permalink)
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Well, I just wanted to check back in and say that my HTC One is humming right along now that I have turned off PowerSave Mode. Since that has been off I haven't noticed any issues with this flicker on a white background.

Also, I should note here that HTC Support has been very nice and helpful. I think I am just going to email them back and say I am good to go.

Hope this helps someone else out who may have been experiencing this issue. It's a great phone.

- Johnny Fever.
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Old May 11th, 2013, 12:19 AM   #5 (permalink)
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turning off auto brightness should also help. I suspect this is a bug though and hopefully will be fixed in a future MR...
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Old May 11th, 2013, 01:26 AM   #6 (permalink)
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^^^^
This.

FWIW, I stumbled across a way to force the flickering:

I have HOLO LAUNCHER HD installed,but, this can likely be simulated w/any aftermarket launcher.

Anyhoo,I enjoy using BLINKFEED,but,the stock SENSE desktop/drawer leave a lot to be desired,so, I created a shortcut to go directly from SENSE Desktop to the HOLO LAUNCHER HD app drawer & more often than not, the flickering started, only while in the app drawer & would continue until I exited the HOLO LAUNCHER HD app drawer. A second shortcut from SENSE Desktop to HOLO LAUNCHER HD Desktop didn't have the flickering, just the shortcut from SENSE to HOLO HD app drawer. At no other time do I have this flickering.

Just wanted to share this in hopes that it is indeed a software glitch that'll be addressed as marctronixx eluded to.
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Old May 17th, 2013, 12:15 AM   #7 (permalink)
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I am new to the forum and to the Android world. I just "upgraded" to an HTC One from an Apple iPhone. I did this with full knowledge that the transition would be tough. I am thrilled with the phone overall, but today my phone started flickering in a very noticeable way. Very annoying and distracting. It is a definite issue, despite turning off auto brightness, increasing brightness, etc., the issue is still there. This will not work for me at all. I am really crushed. I have searched the web, but the info out there is limited, but it is clear that others have the issue. I am taking the phone back tomorrow and I will try one more. My SO has the same phone and it does not appear to have the issue, although his battery life is miserable. Any others out there with experience with this very troubling issue?
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The HTC One is the manufacturer's flagship device for 2013. The device's specs put it in the top of the smartphone pyramid, featuring a 1.7 GHz quad-core Snapdragon 600 processor, 2 GB of RAM, a 4.7-inch 1080p display and Android 4.1.2. Its... Read More



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