Hi, I am having trouble with Facebook on my new phone. When I first got the phone I could sign in and view Facebook but not update status or upload pictures. If I opened it thru the web browser instead of the app I could. Now I can't access facebook with the app OR thru Internet browser. Thru the app all I get is a no network connection message and thru the web browser I get web page not available message. Even if I google "Facebook". It is very frustrating because my account works fine on my iPad and computer. Any help is greatly appreciated!
I don't see an option for system updates. the problem is only with facebook, everything else works fine. wifi, cellular neither will work. Tried to uninstall the app and start over but it is a factory app and I cant delete it.
this message just came up. Authorization problem. Please authourize HTC Sense to access your facebook account. Once your HTC Sense is authorized you can read and post updates in people, gallery and calendar"
Sounds simple enough but I can't figure out how to authorize HTC Sense.
what happens when you logout of facebook, remove all data from the apps tab (settings/apps) then re-login again?
yes there is a box to authorize as I have had to do it on this model and previous htc models. maybe not a "popup" box per se, but there is a box to check that shows up when you first log into the htc facebook app....
i still Have the sense Authorization Problem on FacebookHTC One)
what i did:
- update the android version
- update to the last Facebook version
- Force Stop + clear Data of facebook and facebook for htc sense + restart
-i went to my facebook account settings> Apps> make sure platform is on
- even i removed the facebook sense from the facebook,
and when i tried to login again i followed the procedure..it didn't work ..
last thing i did:
Hard Reset my phone...updates...
still have the problem.
note that the twitter sense works normally, and the facebook as application also works normally.
i appreciate any new ideas, cause am out of :S
The Following User Says Thank You to whchahine For This Useful Post:
HTC one x plus and I have had the same problem since I received the Sense 5 update. I've tried everything and nothing has worked. The 'authorisation problem' is in the top left and my contacts' photos are all blurry. I'm out of ideas now and not best pleased. I've turned off my Facebook for HTC sense notifications for now which at least takes the annoying notification away. There are a few other people with the problem it seems. Fingers crossed for a fix soon.
The Following User Says Thank You to philc387 For This Useful Post:
Hi, thanks, that was going to be my next step but I'd heard mixed reviews about how good they are. I've opened a ticket with them now so will post again when they reply.
I've just rang HTC and spoken to a guy who said that my only option really is to send my phone off to them for repairs. He said that it sounds like a software issue and that they would reinstall the software on the phone which should fix it. I'm reluctant to send it away however as I'm not sure I can be without my phone and I'm also concerned that they'd charge me a lot to do it. Is there any way that I could reinstall the software myself? I know it's risky but I'm willing to give it a try if it means not sending the phone away. Thanks for your help
The HTC One is the manufacturer's flagship device for 2013. The device's specs put it in the top of the smartphone pyramid, featuring a 1.7 GHz quad-core Snapdragon 600 processor, 2 GB of RAM, a 4.7-inch 1080p display and Android 4.1.2. Its... Read More