Does the phone still work,even though the update download is stuck?
Have you contacted HTC or TELENOR regarding the update?
Thanks. Everything is functioning as it should, it's just the silly updating that is stuck at 0%. I haven't contacted anyone yet, but my carrier has nothing to do with my phone because I bought it unlocked.
Originally Posted by marctronixx
reset to factory if you have not done so. I also ASSume you are not rooted.
you can also try wifi instead of cellular if available.
if that does not work, take the device back to the shop of purchase. the phone is too new to have these issues.
I've reseted everything that is possible to reset, and you assumed correctly: my phone is not rooted.
I tried both wifi and cellular and nothing seems to download the system update. I guess I should also mention that I can not connect to HTC servers, idk if that might be a part of the issue. I do have internet connectivity on my phone though, and DLing/installing apps went really smooth.
EDIT: I'll return the phone on monday then, thanks for the replies
Last edited by marctronixx; July 28th, 2013 at 03:09 PM.
Purchased an unlocked HTC One from HTC when I was in the US last week. Now here in Vietnam and getting a system update 1.29.1540.17 available message. When I click to tell it to d/l there is a quick downloading icon and then the phone sits with a red triangle & ! symbol on the screen. After a bit it reboots but soon after tells me the same update is available.
Any input would be greatly appreciated.
Last edited by marctronixx; October 16th, 2013 at 11:23 AM.
The HTC One is the manufacturer's flagship device for 2013. The device's specs put it in the top of the smartphone pyramid, featuring a 1.7 GHz quad-core Snapdragon 600 processor, 2 GB of RAM, a 4.7-inch 1080p display and Android 4.1.2. Its... Read More