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Old September 6th, 2013, 12:19 PM   #1 (permalink)
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Angry volume UP button stops working. need to soft reset to fix

My up volume button would suddenly stop working out of nowhere. And i would have to restart my phone in order for them to work again. Is this happening to anybody else

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Old September 6th, 2013, 12:49 PM   #2 (permalink)
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no its not.

what carrier?

are you rooted?

how long have you had the phone?

did you install anything or uninstall anything prior to this happening?

did you drop the phone?

is it in a case?

use a screen protector?

may have to factory reset.

if you are under your in store warranty period, take it in for replacement
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Old September 6th, 2013, 01:15 PM   #3 (permalink)
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Originally Posted by marctronixx View Post


I have sprint

I have not installed anything or uninstalled anything that made this happen

I do not have a case and havent dropped the phone

I tried factory reset already
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Old September 6th, 2013, 02:17 PM   #4 (permalink)
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Well if the problem occurs after a factory reset, you may have an issue requiring warranty service.

Was your device purchased brand new direct from sprint or did you purchase second hand?

Once you reboot the device, the volume button works yes? How much time passes before it's unresponsive?

Can you still use the on screen volume adjustments during the time the button is not responsive?

Does the down button work when the up button is not? :-)


Has this issue been a problem since day one of you using the device?
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