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Old August 18th, 2013, 05:17 PM   #1 (permalink)
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Default 4.3 Update pushing out now worldwide. Discuss/issues

As title states, 4.3.3 is now starting to roll out in the US. Other territories will follow.
Lets not do a lot of "downloading now" posts please so we can keep the thread free of extra chatter in case people have issues.

HTC One Software Update (SPRINT) - 3.04.651.2

Enhancements/Fixes
- Fixes issue where Swype does not automatically enter spaces in Exchange email
- Application Updates: Sprint Zone, Visual Voicemail
- HTC Sense stability improvements
- Updating OS from 4.1.2 to 4.3 (Minor update)
-Zoe no longer saves multiple images (Fixes Dropbox issues)
-2 finger swipe (swipe down with 2 fingers on notification bar for quick settings without having to push the button)
-Low light camera tweaks

Thanks to SolApathy for the above intel.



-----------------------------------------------------------------------------

ATT Update info according to user flairmedk

Quote:
Originally Posted by flairmedk View Post

AT&T HTC One 4.3 Update

Android version 4.3
HTC Sense version 5.0
Software number 3.17.502.3
HTC SDK API level 5.45
---------------------------------

UPDATE: User ohadfreund has informed the thread the update is pushing out to Europe now. Screenshot attached.
Attached Images
File Type: jpg update.jpg (360.3 KB, 119 views)
File Type: jpg European Update.jpg (152.8 KB, 31 views)

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Old October 2nd, 2013, 02:15 PM   #2 (permalink)
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Just installed it from Sprint. So far, so good! Just noticed the NFC icon in the status bar. Also, Instagram is now an option in BlinkFeed!

Widgets can now be added to the lock screen!!!! Whoooooo!!!!!
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Old October 2nd, 2013, 02:52 PM   #3 (permalink)
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anyone else notice.. that the icons in folders are smaller and more spaced out..
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Old October 2nd, 2013, 02:57 PM   #4 (permalink)
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Default Phandroid

I have no noticed since the update,phandroid does not close when I exit it, it shows to still be running in the notification bar at the top, it only closes when I force stop it, anyone else seeing this ?

UPDATE: Ok I found the problem, it was in the app settings.notification check box
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Old October 2nd, 2013, 03:01 PM   #5 (permalink)
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Just installed it from Sprint. So far, so good! Just noticed the NFC icon in the status bar. Also, Instagram is now an option in BlinkFeed!
Does the NFC icon actually do anything, or is it just a notification, like the 3G/4G notification?
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Old October 2nd, 2013, 03:17 PM   #6 (permalink)
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it just shows you that your NFC is active. you can turn it off, and the icon goes away
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Old October 2nd, 2013, 03:21 PM   #7 (permalink)
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The brightness control seems to have more settings and the back button now takes me back to the home screen
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Old October 2nd, 2013, 06:40 PM   #8 (permalink)
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Installed... Signal strength dropped from 2-3 bars to no bars in my area...Still have a signal but looks like the meter is tweaked.
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Old October 2nd, 2013, 07:21 PM   #9 (permalink)
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Quote:
Originally Posted by pandacookie View Post
Just installed it from Sprint. So far, so good! Just noticed the NFC icon in the status bar. Also, Instagram is now an option in BlinkFeed!

Widgets can now be added to the lock screen!!!! Whoooooo!!!!!
How do I add widgets to the lock screen? Can't seem to figure it out.....
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Old October 2nd, 2013, 07:33 PM   #10 (permalink)
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Ok, I applied the update. Obviously it hasn't been running on my phone for long, so these are first impressions and it might be in my head. :-)

One thing is, the whole system seems to be responding much faster and smoother. Not that it was slow before, but transitions seem better.

On a bad side, my pictures have a purple tinge around the outsides. The center looks great. I thought it was possibly from being in the Otterbox Defender. Took it out of the case, and had the same effect. On the other hand, the rest of the pictures actually seem clearer than before the update. Again, it could be a placebo effect. I'll have to do more testing. Right now, all of the pictures I have tried since the update have been inside with not great light.

The NFC notification icon is a bit distracting. It feels huge up there. I guess it is nice to be able to see for sure that it is on, but I haven't really done anything with NFC anyway other than just playing with it back when I first got the phone.

The quick settings from the notification pull down is quite handy, and a very welcome addition. I suppose I can get rid of my toggle widgets now. :-)

Overall, seems to be a good update so far. :-)

UPDATE:

OK, I have had a bit more time to mess around with the update. Apparently the purple hue around the edges was related to poor lighting. Using the camera in a brightly lit area, the pictures look fantastic. Don't know if it has anything to do with the update, although I don't remember having that kind of issue on my phone prior to the update.

One other annoyance I have found, is that it is now notifying me in my notification bar, that the charger I am using is slow, and recommends I use an HTC charger. While this is good information to HAVE, it isn't causing damage, and there is no way to get RID of the notification. This is an extra charger I have at my office and have been using all the way back with my old Evo3D, and for months with my One. I know it is slower, and am OK with that. Unless there is some reason this could damage things, I would prefer to be able to make the notification just go away. I wouldn't even mind if it popped up every time I plugged it in to that charger, as long as I could swipe it away.

Also, I didn't notice it added a new VPN app. That is somewhat helpful, although I don't NEED it on my phone right now.

Beyond that, everything seems to be working pretty well still.
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Old October 2nd, 2013, 08:05 PM   #11 (permalink)
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Quote:
Originally Posted by mattjlomax View Post
How do I add widgets to the lock screen? Can't seem to figure it out.....

Settings>personalize>lock screen style >Widget
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Old October 2nd, 2013, 10:11 PM   #12 (permalink)
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No photosphere camera as far as I can find???

Probably HTC camera with zoe replaces stock google 4.2+ camera app?
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Old October 2nd, 2013, 10:30 PM   #13 (permalink)
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photosphere is Nexus only.
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Old October 3rd, 2013, 06:50 AM   #14 (permalink)
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Default App Drawer Issue after 4.3 update

Prior to updating my HTC one (Dev issued phone), you could access the app drawer by pressing the center button on the HTC one, here you could take apps out of this drawer and place them in your task bar ( the blank spaces between the drawer button previously mentioned) and it would in sense "remove" them from the drawer.

However with the update to 4.3 any app moved out of the drawer stays and it almost make a short cut to the app.

Hiding the app hides the app from all view, either by task bar, app window, or back in the main screen, and so far I am unable to have that clean look I am so used to.

This is very annoying and frustrating as I can get back to what I had and I cant find any videos or anyone else having this issue.

I hope I was able to explain this clearly enough I can provide Screen shots if needed or provide further assistance. Any tips tricks or a work around would be very appreciated.

Thank you so much

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Old October 3rd, 2013, 07:25 AM   #15 (permalink)
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The lockscreen widget implementation is terrible.

#.1 You cannot remove the HTC "time" at the bottom if you have your own clock widget you essentially have 3 clocks on the screen (Example is Timely or Beautiful Widgets)

#2. Attempting to re-size or move the widget does not save and causes it to display incorrectly (especially 4x4 widgets after you re-lock the screen and cut off a lot of the information (click on pic to enlarge)



#3. Widget information is not saved (BW is an example) it reverts back to defaults every time you enter settings so you have to change the themes/transparency, etc....

________________________________________

In addition to that:
-The developer menu is gone (Sprint)
-The signal strength meter under about>network displays the incorrect DBm levels
-GSam battery meter reports incorrect talk time left (over 6000 hours) Even after reinstall
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Old October 3rd, 2013, 08:26 AM   #16 (permalink)
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after playing with it for a little while.. some things i noticed..

dragging up to access google now.. is crap.. doesnt recognize except maybe 1 out of 5 swipe ups..

cant get vibrate off on emails from gmail.

whenever my bluetooth connects, the phone vibrates. wish i could turn this off..

the alarms seem to not respond to snooze from the lock screen, have to open the phone, to turn off the alarm..

battery life is less.. but i think it is something to do with the phone having to relearn? not certain..
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Old October 3rd, 2013, 08:49 AM   #17 (permalink)
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anybody getting extremely bad cell service now? i'm usually at about 4-5 bars on signal strength, but now i'm getting 1 bar on a consistent basis. i've tried updating my PRL and updating the profile. anybody?
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Old October 3rd, 2013, 09:07 AM   #18 (permalink)
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Quote:
Originally Posted by Divroc View Post


The way it is supposed to work is that any App you drag from the App Drawer to a Home page or the Launcher bar creates essentially a shortcut to the App. All apps remain in the list in the App drawer. When the HTC One was launched, HTC changed this behavior . They made it so that any changes to the launcher bar had to happen in the App Drawer. Otherwise if you dragged an App off of the Launcher to the Home Screen it stayed on the Launcher and "doubled" the icon on a home screen. The update essentially put it back to the way Android works so it isn't a bug.

My Stock Messaging App loses my Contacts' pictures every time a new text comes in. The pictures are all coming over from Facebook but changing them to Google does noty fix the behavior. Eventually they all return but sometimes I have to force it by opening the contact, clicking on edit, then clicking on the person's photo and re-selecting the source that I am pulling the picture from. Very annoying.
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Old October 3rd, 2013, 09:52 AM   #19 (permalink)
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Quote:
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My Stock Messaging App loses my Contacts' pictures every time a new text comes in. The pictures are all coming over from Facebook but changing them to Google does noty fix the behavior. Eventually they all return but sometimes I have to force it by opening the contact, clicking on edit, then clicking on the person's photo and re-selecting the source that I am pulling the picture from. Very annoying.
This is a known issue, seems to be related to the new base.

Nothing you can do for the moment apart from wait for an update from HTC.
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Old October 3rd, 2013, 09:59 AM   #20 (permalink)
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can anyone verify that they are not only having an issue with the analog strength meter, but also the actual DBm level indicator under settings>about>network>signal strength not showing the correct levels?
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Old October 3rd, 2013, 10:02 AM   #21 (permalink)
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So there is no way to get back what i had? How then resolve having 2 phone icons 2 web browers 2 of everything on the task and app drawer?
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Old October 3rd, 2013, 10:10 AM   #22 (permalink)
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Quote:
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So there is no way to get back what i had? How then resolve having 2 phone icons 2 web browers 2 of everything on the task and app drawer?
No way to resolve that short of Hiding the Apps individually but I am not sure how that affects the Launcher Bar or Screens. I guess I am not understanding why that is a big deal. Do you keep any icons on any of your home screens? Putting apps on the home screens has always left the app in the App Drawer as well. The only thing that has changed (back to the way Android works) is the Launcher bar (what you call the task bar).
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Old October 3rd, 2013, 10:31 AM   #23 (permalink)
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Downloaded 4.3 yesterday, now I have the pesky NFC logo in my status bar. I'm lovin' the battery % indicator, but I wish I could get rid of the battery icon. It's odd that Sprint decided to skip 4.2 and go straight from 4.1 to 4.3.
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Old October 3rd, 2013, 10:31 AM   #24 (permalink)
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We have only had 4G for less than a week and they appear to be tuning today. When I drop back to 3G the signal meter goes up to 4 or 5 bars....when at 4G one bar.
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Old October 3rd, 2013, 11:12 AM   #25 (permalink)
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Moving the app from the app drawer to the home screen does not move it, it makes a copy, the exact choice you have is a "shortcut". As of right now there is no way move the app to from my drawer to the Taskbar or anywhere i can only move shortcuts, which doesnt move the actual app.

When i try to hide the actual app it also hides all shortcuts. Im honestly shocked no one else has noticed this or hasnt seen it as a issue.

My hope is that im missing something that is easy to fix, please help me would screen shots help?

Okay i will do that and ill try to explain further.

My past experience with the HTC one i was able to keep a really clean display (screen shot 1) it just how i like my phone. Pulling apps from the app drawer "removed" from the drawer and placed them on my Taskbar or home bar or whatever you would like to call it (screen shot 1) the 4 main apps were Phone, Messages, Pandora, and Chrome.

However as you can see (screen shot 2) the apps now show up in the app drawer and in the taskbar.

Hiding the apps hides the app from my task bar and app drawer (screen shot 3) my goal is to get back to what i once had where I could just have them in 1 place and not have this doubled effect.

Any help to this would be amazing thank you.








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Old October 3rd, 2013, 11:46 AM   #26 (permalink)
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Quote:
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I understand what you are trying to do but HTC has put things back to the way the Android Operating system works. There is no work around or fix as this change is actually a fix to behavior that the majority of users did not like. I am not criticizing you at all here but I am not sure what the big deal is if the four icons you have on your Launcher also exist in the App Drawer. I can understand that you like things how you like them though Unfortunately I think you are just going to have to get used to things as they are now.
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Old October 3rd, 2013, 12:10 PM   #27 (permalink)
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Quote:
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Wow really? I guess i am in the minority there then so everyone just has double apps? doesnt that seem a bit silly to anyone else?

Are there any downloadable apps that can do what I now have grown so use to?
I don't know if there are any apps to do what you are asking for. Honestly, it is not a very often requested feature. The app drawer is the repository for all of your apps. Putting things on the taskbar or desktop is just making shortcuts, the way things generally have worked on most OSes.

I don't know if you can add shortcuts to an app after you have hidden the app, using something like Nova Launcher or something. I haven't put Nova Launcher back on since I got my One, and I can't recall if that was something it could do.

I was actually happy to see this behavior changed back this way. I found it terribly annoying to have apps pulled OUT of my app drawer. I want shortcuts on my homescreens for quick access to them, but I WANT to be able to see all of my apps when I go to the app drawer.

Wish I could be more helpful to you, but I really don't know a way to do what you want, other than to revert back to 4.1, or find a custom ROM maybe.
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Old October 3rd, 2013, 01:37 PM   #28 (permalink)
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I was actually happy to see this behavior changed back this way. I found it terribly annoying to have apps pulled OUT of my app drawer. I want shortcuts on my homescreens for quick access to them, but I WANT to be able to see all of my apps when I go to the app drawer.
i am with you on this.. the old way.. you had to hit home.. to get to the apps you put on your home screen, or whatever.. if you were in the app drawer.. some games and such..

this is normal for me.. the HTC One, removing hte app from the app drawer, was wierd to me..

Quote:
Originally Posted by ironman187 View Post
Downloaded 4.3 yesterday, now I have the pesky NFC logo in my status bar. I'm lovin' the battery % indicator, but I wish I could get rid of the battery icon. It's odd that Sprint decided to skip 4.2 and go straight from 4.1 to 4.3.
to get rid of the NFC logo.. go turn off NFC.. i dont use it that much.. so its no big deal to me..
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Old October 3rd, 2013, 03:22 PM   #29 (permalink)
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I just noticed something, but I'm not sure if it is a change due to the 4.3 update, or if I just never noticed it before. Again, I am on Sprint. Prior to the update, I had several Sprint apps, such as the Sprint ID icons, Sprint Musiv and videos, and App explorer, or something similar. They are the bundled apps. Prior to this update, I don't believe I had the option to uninstall them, just to uninstall the updates. Now it happily lets me uninstall them. Unfortunately, I still can't uninstall Twitter or Polaris Office, but at least I can get rid of the Sprint apps. Anyone still have their One on the prior build who can check whether the Sprint Apps were able to be uninstalled? I might have just not tried it since I was so accustomed to them not being able to be removed without rooting or something.
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Old October 3rd, 2013, 03:56 PM   #30 (permalink)
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Don't forget they added a few more highlight video options in the gallery.
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Old October 3rd, 2013, 04:22 PM   #31 (permalink)
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Sprint user in AZ - did the update this morning

When I plug in the USB cable to connect my phone and lap top I now get "MTP mode enabled"? What is this... looking it up makes it sound like a slow or old MicroSoft thing...
I use the Klink ap to get internet through my phone on my lap top and after the update now a screen comes up on the phone to recognize my computer (along with some sort of address)?
Guessing this has something to do with them taking away the developer options??? Why

Anyone have details on improvements to the camera on the One? Honestly I love the phone but the camera has been a HUGE disappointment

Thanks - Tim
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Old October 3rd, 2013, 04:42 PM   #32 (permalink)
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You can also launch Google Search by long pressing the home button (the "house" to the right of the HTC symbol).
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Old October 3rd, 2013, 04:44 PM   #33 (permalink)
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mystical,

head to the camera thread to get more info and discuss the camera further if needed.

Camera (and motion video) talk - the Ultrapixel and more (tips/discussion)

what is MTP?

https://wiki.archlinux.org/index.php/MTP

MTP has always been a part of the device.

check this thread out:
USB Mass Storage help (issues connecting with devices? )
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Old October 3rd, 2013, 05:04 PM   #34 (permalink)
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Default car mode flashing LED after 4.3 update

Just upgraded my phone to 4.3 . When I get into car mode there is a constant flashing of the green led. Is there a wat to turn this off? With this constantly flashing never know when I get a new message.
searched everywhere couldn't find an answer.
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Old October 3rd, 2013, 05:23 PM   #35 (permalink)
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Quote:
Originally Posted by Aqus View Post
Just upgraded my phone to 4.3 . When I get into car mode there is a constant flashing of the green led. Is there a wat to turn this off? With this constantly flashing never know when I get a new message.
searched everywhere couldn't find an answer.

Interesting. I never use Car mode, but I just tried it on mine, and sure enough, blinking green light. No idea what the heck it would be flashing for. It only flashes if my phone is in car mode, and NOT plugged in. If I plug it in, I get the standard red or green steady light. As soon as I unplug it though, it starts flashing. Good catch.
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Old October 3rd, 2013, 06:48 PM   #36 (permalink)
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Took the plunge and installed the update. One thing I noticed and it may be something or nothing is when typing a text the keys as you type now have a yellow flash when pressed. I am using Swiftkey for a keyboard and did not notice this before. Is this new or did I just never notice this? Thanks
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Old October 3rd, 2013, 07:49 PM   #37 (permalink)
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i use swiftkey exclusively and do not not see this.
i use the black keyboard and larger buttons with no arrow keys.
maybe hit up the swiftkey forums. this may not be a result of 4.3


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Old October 3rd, 2013, 08:01 PM   #38 (permalink)
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The magenta tint in low light situations (using the camera) has not been fixed. Though, I really like AE/AF lock!
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Old October 4th, 2013, 02:29 AM   #39 (permalink)
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Guessing this has something to do with them taking away the developer options??? Why
Developer options are there, just hidden. You need to go into settings, about, software info, more, then tap "build number" repeatedly. After about 10 taps it will tell you you are now a developer and you will have that menu in your settings.

Don't blame HTC for this piece of lunacy, because it's standard in Jelly Bean!
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Old October 4th, 2013, 01:53 PM   #40 (permalink)
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something else i just noticed..

when using handcent, in the notification pulldown.. when you click the notification.. it does not launch the app..
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Old October 4th, 2013, 09:21 PM   #41 (permalink)
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Also having this issue...

My Stock Messaging App loses my Contacts' pictures every time a new text comes in. The pictures are all coming over from Facebook but changing them to Google does not fix the behavior. Eventually they all return but sometimes I have to force it by opening the contact, clicking on edit, then clicking on the person's photo and re-selecting the source that I am pulling the picture from. Very annoying.
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Old October 4th, 2013, 10:02 PM   #42 (permalink)
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It really is unfortunate how many issues persist despite how long it took this update to roll out. The Lockscreen widget problems, signal issues (I have noticed I am dropping calls), battery drain issues that are causing the phone to get extremely warm and drop battery levels dramatically, messaging issues, data issues, even the signal levels listed in settings>about>network are borked....

Not to mention that the camera is still messed up..And the battery meter (digital is nice) but then take away the analog meter, don't have both on there! I am about to complete a factory reset to see if this at least resolves a few issues.


My biggest "look forward to 4.3" feature was the lockscreen widget feature, but it is so broken it is a joke. Total disappointment that they did not provide a vanilla lockscreen that we could customize. Instead you are stuck with the HTC time/temp widget no matter what and are extremely limited in what you can put on the lock screen. Those few things that do work are bugged.

Terrible implementation. I am very unhappy with HTC right now. I cannot wait until Viper puts out a 4.3 ROM for Sprint....
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Old October 5th, 2013, 08:55 AM   #43 (permalink)
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I wish I would have stuck with the golden rule " IF IT AINT BROKE DONT FIX IT "

I am totally disappointed and seriously regret that I gambled and updated my HTC One to 4.3

My phone signal is worse than it was before the update, my 4g signal only displays 1 bar in areas where it use to displayed FULL BARS, my 3g signal bounces all over the place now, it goes from full to zero bars constantly, and like i said my 4g signal displays only 1 bar, ARRRRRRRRRRRGH!!!

And finally, my battery life is horrible, it drains fast as hell now, I had good battery before I updated to 4.3

These are the most to important factors for me in a phone ( battery life & phone RF ) that I need and this update has ruined it.

This is the reason I hate updating phones, for every problem they fix they create another.

My next phone I be damn if I ever update it if I dont have any problems with it to begin with.

Now I dont even want my HTC One anymore, its not the same to me, I loved this phone, I think I just my bite the bullet and buy another totally new brand new HTC One and never update it if is working like I want it too.

This is truly a learning lesson for me, ill never update another phone if I dont have too.

Beware to all before installing 4.3, you have been warned.
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Old October 5th, 2013, 09:42 AM   #44 (permalink)
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Quote:
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How about a total reset and add apps back? I've heard some say this is resolving done of the problems you're mentioning.
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Old October 5th, 2013, 10:29 AM   #45 (permalink)
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Quote:
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How about a total reset and add apps back? I've heard some say this is resolving done of the problems you're mentioning.
Thanks for reply, how do I do a factory or total reset?
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Old October 5th, 2013, 11:18 AM   #46 (permalink)
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Go into settings >power and make sure fastboot is disabled. Turn off the phone (wait 15 seconds after the screen is black and then hold down the volume down button and press the power button. Do not let go of either button) and a menu will pop up after about 10 seconds. Scroll down to factory reset using the volume button and press the power button for enter.

I hope this helps!


The good news is, with this update new Sprint ROMS will start rolling out and that is what I've been waiting for.
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Old October 5th, 2013, 12:40 PM   #47 (permalink)
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understood some are frustrated with this update and/or htc in general, however lets not turn this into a soapbox thread. this thread is for discussion about the update and any issues with it or review of the update.

if one wants to talk about htc , there is an htc forum here:

HTC - Android Forums

thank you all. i love the passion in this thread though... you guys are rockstars....
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Old October 5th, 2013, 07:33 PM   #48 (permalink)
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Well I did a hard reset this afternoon and I still have the issue of my contact photos not always showing up in the text messages. Does anyone know if a fix is being worked on for some of these issues?
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Old October 5th, 2013, 07:48 PM   #49 (permalink)
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I recommend sending a trouble ticket to HTC.

HTC do not monitor this thread and if we all want things done, is best to speak loudly to HTC.

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Well I did a hard reset this afternoon and I still have the issue of my contact photos not always showing up in the text messages. Does anyone know if a fix is being worked on for some of these issues?
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Old October 7th, 2013, 12:37 AM   #50 (permalink)
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Quote:
Originally Posted by steelcowboy View Post
Well I did a hard reset this afternoon and I still have the issue of my contact photos not always showing up in the text messages. Does anyone know if a fix is being worked on for some of these issues?
It's a known issue and has been for a few weeks now.

No idea if anyone is looking at it, I'm sure HTC know about it and are working on a fix though.
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