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Old October 30th, 2013, 02:47 PM   #1 (permalink)
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Default Voicemail playback sounds horrible...

Hey guys,

I have an HTC One, sprint, out the box, nothing special or anything tampered with...

Randomly, I will get a voicemail message and it sounds like the person is calling me from a payphone, in Brazil, from the 80's. The message crackles, pops and you can hardly understand what the person is saying. The voicemail app is up to date, HTC software is up to date.. I think it started after one of the system updates but I am not sure. It didn't do this when I first got it, and now, about 1 in 5 messages comes in the like. All different and random people who leave me messages that sound fine most of the time.

Anyone have suggestion?? Any help would be appreciated... I use this phone for work so I really need to get this figured out!!

Thanks.....

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Last edited by marctronixx; October 30th, 2013 at 04:07 PM.
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Old October 30th, 2013, 04:14 PM   #2 (permalink)
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If you're only speaking about the voicemail app sound quality, I also hear the same type of poor quality. I also noticed it after the update.

So I gather your voice calls are normal?

Also if it's just voice mail, use Google voice and allow your voice messages to go there.
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Old October 30th, 2013, 04:23 PM   #3 (permalink)
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What doesn't make sense though, is not all the messages sound bad. Most of them sound great. But the same person can call me, leave 3 different messages, and randomly one will sound horrible. Even if I hold down 1, call my voicemail, the message still sounds crappy. Perhaps the message itself gets junked on Sprints end?
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Old October 30th, 2013, 05:35 PM   #4 (permalink)
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Yes this is not a phone issue it's HTC and sprint. Send a trouble ticket to HTC and give sprint a heads up. They won't know unless it's documented.
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The HTC One is the manufacturer's flagship device for 2013. The device's specs put it in the top of the smartphone pyramid, featuring a 1.7 GHz quad-core Snapdragon 600 processor, 2 GB of RAM, a 4.7-inch 1080p display and Android 4.1.2. Its... Read More



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