Go Back   Android Forums > Android Phones > HTC One

New Forums: Nexus 6 | Nexus Player | Nexus 9
test: Reply
 
LinkBack Thread Tools
Old January 13th, 2014, 11:49 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2014
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Trouble setting up Exchange email

Hey all. Hope you can help me with my new HTC One. I am trying to set my work email onto my phone via exchange. It's not officially sanctioned by my company but I had it on my previous device (Droid Bionic) and many others do as well. Running into problems though. I've tried it both through the mail app as well as on touchdown. Touchdown gave me the following report. Did my IT department shut down access or am I reading this incorrectly. Any help is much appreciated.

Checking Certificate...Checking to see if server is self-signed :https://mail.XXXXX.com
Server cert IS trusted, disabling accept all certsChecking ActiveSync with SSL...
Connect to /ipaddress:443 timed out:Exception performing request
ActiveSync version check returned negative, but still trying for 12.1
Checking 2007 with SSL...
Connection to https://mail.XXXXX.com refused for operation: Subscribe-> Error renewing a subscription
Checking 2003 with SSL...
Connection to https://mail.XXXXX.com refused:Exception performing request

Advertisements
breecepancakes is offline  
Reply With Quote
sponsored links
Old January 13th, 2014, 01:26 PM   #2 (permalink)
Premium Guide Member
 
Thom's Avatar
 
Join Date: Feb 2011
Location: Keene, NH USA
Posts: 7,386
 
Device(s): Droid Maxx (2013), Droid Bionic (2011), Droid X (2010)
Carrier: vzw

Thanks: 2,069
Thanked 2,556 Times in 1,694 Posts
Default

Welcome to Android Forums.

I moved this thread to the forum dedicated to discussing your phone.

I don't know what industry you are in. In a previous job I had in the defense industry IT enforcement was very stringent and totally up to the Id department.)

... Thom
__________________



Thom is online now  
Reply With Quote
Old January 13th, 2014, 01:57 PM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2014
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks, Thom... I'm in the construction industry so it's not super strict. They had previously allowed it. I had it set up on my Droid Bionic. Just trying to determine if they shut that down or I'm doing something wrong configuring.

My previous phone asked for username/domain of the same line While this set up has them separate. I've tried all different combinations and can't figure it out.
breecepancakes is offline  
Reply With Quote
Old January 13th, 2014, 02:25 PM   #4 (permalink)
HTC User
 
Join Date: Oct 2009
Posts: 5,281
 
Device(s):
Carrier: Not Provided

Thanks: 21,342
Thanked 3,091 Times in 1,815 Posts
Default

95% of the time it's on the company's end.

It's possible they have blocked access to outside devices. A call into your IT dept will verify this, instead of you chasing your tail.

If they are giving you access but you're still having issues, see if you can get the certificate pushed to you, either owa browser (certificate used when you access your mail from a browser) or if your IT dept can send you the certificate.
marctronixx is offline  
Reply With Quote
Reply

HTC One
Current Rating:
Rate this Phone:

The HTC One is the manufacturer's flagship device for 2013. The device's specs put it in the top of the smartphone pyramid, featuring a 1.7 GHz quad-core Snapdragon 600 processor, 2 GB of RAM, a 4.7-inch 1080p display and Android 4.1.2. Its... Read More



Go Back   Android Forums > Android Phones > HTC One
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 03:48 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.