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Old November 17th, 2009, 03:47 PM   #51 (permalink)
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I Bought my Moto Droid on launch day (Nov 6th) from Best Buy. Does anyone know if I return it within the 30 days do I have to take a different phone? Or will my upgrade status be reverted to prior to purchase status? I think I want the Passion instead, I just don't like the keyboard and I think the sense UI will make a lot of difference to me.

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Old November 17th, 2009, 04:53 PM   #52 (permalink)
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dodgethis1- I think your OK. I think if you return the Droid things go back to the way they were before you bought the Droid. I returned my Droid today because I want the Passion but I am a new Verizon customer.
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Old November 17th, 2009, 05:40 PM   #53 (permalink)
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you will get your NE2 or w/e other discount back, your data plan will be pro rated, and you won't have to pay a restocking fee (unlike if you exchange). hope this helps.
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Old November 17th, 2009, 05:59 PM   #54 (permalink)
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Thanks, I'll go back to my Storm1 so the data part won't be affected but I hope this passion shows up, i do like Android over BlackBerry, although I have been missing BB Messenger.
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Old November 17th, 2009, 06:15 PM   #55 (permalink)
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Originally Posted by vinylfreak89 View Post
you will get your NE2 or w/e other discount back, your data plan will be pro rated, and you won't have to pay a restocking fee (unlike if you exchange). hope this helps.
Its exchanges for other phones that gets the restocking fee?

That explains why I've never came across this when returning phones.

P.S. Don't wait till the day before a new phone comes out to return. Sometimes your NE2 discount does not show up right away again on your account.
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Old November 17th, 2009, 07:19 PM   #56 (permalink)
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Originally Posted by vaxick View Post
Its exchanges for other phones that gets the restocking fee?

That explains why I've never came across this when returning phones.

P.S. Don't wait till the day before a new phone comes out to return. Sometimes your NE2 discount does not show up right away again on your account.
that is correct.... only exchanges have the restocking fee... and its also correct you shouldn't return the day of... at least 3 days to avoid the restocking fee
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Old November 18th, 2009, 12:18 AM   #57 (permalink)
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Originally Posted by Stone View Post
I too am waiting for the Passion to replace my BB Storm. I've been drooling every since I saw the HD2 and was praying for an Android version. I'm a long time Blackberry user and the Storm was the last straw, the absolute worst smartphone I have ever owned, RIM just never got the OS right. This will be my 1st Android phone and I am looking forward to the 4" screen.

My iPhone 3GS is a keeper which might be an unpopular choice around here, but since it's jailbroken and unlocked, it does just about everything right. AT&T however drives me nuts. I can't wait for the Passion!!!!!!
If its unlocked why the hell are you still on AT&T ?
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Old November 18th, 2009, 06:17 AM   #58 (permalink)
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If its unlocked why the hell are you still on AT&T ?
I'm not Stone, but where else could he go? T-mobile? He'd lose 3G data if he did that.
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Old November 19th, 2009, 02:04 PM   #59 (permalink)
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I think I'm going to return my Droid on Dec. 1 and wait for Passion.

PS: Can I return my Droid to a local Verizon if I bought my Droid online?
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Old November 19th, 2009, 03:32 PM   #60 (permalink)
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I think I'm going to return my Droid on Dec. 1 and wait for Passion.

PS: Can I return my Droid to a local Verizon if I bought my Droid online?
Yep, anything bought online or over the phone can be returned to a Verizon store.
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Old November 19th, 2009, 04:30 PM   #61 (permalink)
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I'm not Stone, but where else could he go? T-mobile? He'd lose 3G data if he did that.
What do you mean? I think it would be better if he went to T-Mobile because their 3g is faster and not crowded like AT&T
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Old November 19th, 2009, 05:30 PM   #62 (permalink)
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Yep, anything bought online or over the phone can be returned to a Verizon store.

100% depends on the store...went to one, they said nope, then I used my Droid to look up the next closest store and they acted like it was no big deal to return in store. If one store says no, go across the street!
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Old November 19th, 2009, 08:08 PM   #63 (permalink)
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What do you mean? I think it would be better if he went to T-Mobile because their 3g is faster and not crowded like AT&T
Unless the iPhone is a quad band GSM phone, the 3G won't work on Tmo. Tmo and ATT have different 3G frequencies. Tmo uses the "international standard" (or whatever they call it), whereas ATT uses something else because they were too impatient to wait for the FCC to free up the correct bands.

Here's a link that sort of explains it...
http://www.breakitdownblog.com/3g-iphone-may-not-work-on-t-mobile-3g-network/
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Old November 19th, 2009, 09:44 PM   #64 (permalink)
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Yep, anything bought online or over the phone can be returned to a Verizon store.
wrong.
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Old November 19th, 2009, 09:53 PM   #65 (permalink)
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100% depends on the store...went to one, they said nope, then I used my Droid to look up the next closest store and they acted like it was no big deal to return in store. If one store says no, go across the street!
Agreed--it depends on the manager. My neighborhood store will do just about anything for me. VIP status MAY have something to do with it...

As an aside I couldn't wait any longer. Since all indicators are that Passion will be pushed back to mid-December I pulled the trigger and ordered the Droid today. Customer support assured me I have till January 13th to return it if I don't like it "...for any reason, no questions asked." We shall see. Maybe I will have gotten used to the Droid's "feel" by then...
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Old November 20th, 2009, 03:34 PM   #66 (permalink)
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I showed my friend, who tests these phones, the picture of the HTC Passion from theunlockr site and he confirmed that he had tested it.
I don't want to say what company he tests phones for because he is under an NDA. I know these friend of a friend rumors could have no validity especially since I just joined this site but I just wanted to share my info. I'm going to return my droid and wait too.
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Old November 20th, 2009, 04:58 PM   #67 (permalink)
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I showed my friend, who tests these phones, the picture of the HTC Passion from theunlockr site and he confirmed that he had tested it.
I don't want to say what company he tests phones for because he is under an NDA. I know these friend of a friend rumors could have no validity especially since I just joined this site but I just wanted to share my info. I'm going to return my droid and wait too.

well if true, you just gave away which carrier is getting the phone by saying you will be returning the droid and waiting for it. I hope you speak the truth.
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Old November 20th, 2009, 05:35 PM   #68 (permalink)
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well if true, you just gave away which carrier is getting the phone by saying you will be returning the droid and waiting for it. I hope you speak the truth.
I was trying to share my info without possibly getting my friend in trouble. I guess I messed that up.
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Old November 20th, 2009, 06:17 PM   #69 (permalink)
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I was trying to share my info without possibly getting my friend in trouble. I guess I messed that up.
When did said friend test said phone?

FCC lesson of the day: Companies (like HTC) submitting phones to the FCC must submit a test report to the FCC on the phone's radio emissions conducted by a third party (perhaps like said friend's company).
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Old November 20th, 2009, 07:01 PM   #70 (permalink)
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When did said friend test said phone?

FCC lesson of the day: Companies (like HTC) submitting phones to the FCC must submit a test report to the FCC on the phone's radio emissions conducted by a third party (perhaps like said friend's company).
I'll ask him and let you know.
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Old November 20th, 2009, 07:43 PM   #71 (permalink)
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Thanks for the info. Hoping it proves to be correct about Verizon, because I know someone at google testing a phone, but won't reveal any carrier info. Of course his opinion is biased, but he does say it's an "Iphone Killer". Man I hate that term, but still hope he is right.
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Old November 20th, 2009, 09:52 PM   #72 (permalink)
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well if true, you just gave away which carrier is getting the phone by saying you will be returning the droid and waiting for it. I hope you speak the truth.
Come on! We all know the phone is coming out. Verizon would squash the rumors if it weren't. When I last talked to customer service (Monday) the lady I talked to said she too was awaiting the Passion. She said quite frankly that they usually hear about/are trained on new phones a week in advance. That and $3.50 will buy you a cup of coffee, but the phone will come out sooner or later. Verizon has a lot riding on this phone (IMO this is going to be Verizon's flag-ship phone, not the Droid) so we will see it--just apparently not on Black Friday.

Funny there isn't any talk about the Curve2 dropping then either...
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Old November 20th, 2009, 10:39 PM   #73 (permalink)
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100% depends on the store...went to one, they said nope, then I used my Droid to look up the next closest store and they acted like it was no big deal to return in store. If one store says no, go across the street!
If it is a corporate store, they have to. It's apart of the Verizon policy.
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Old November 20th, 2009, 11:11 PM   #74 (permalink)
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So I have a droid that I bought on nov 6 and I want to return it to best buy to wait for the passion but there is a tiny scratch on it...will I still be able to return it?

Also, how much are ya'll thinking the passion will be?
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Old November 21st, 2009, 01:08 AM   #75 (permalink)
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Did he by any chance say how long you would be waiting?
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Old November 21st, 2009, 03:03 PM   #76 (permalink)
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Come on! We all know the phone is coming out. Verizon would squash the rumors if it weren't. When I last talked to customer service (Monday) the lady I talked to said she too was awaiting the Passion. She said quite frankly that they usually hear about/are trained on new phones a week in advance. That and $3.50 will buy you a cup of coffee, but the phone will come out sooner or later. Verizon has a lot riding on this phone (IMO this is going to be Verizon's flag-ship phone, not the Droid) so we will see it--just apparently not on Black Friday.

Funny there isn't any talk about the Curve2 dropping then either...
Curve2 dropped on the 20th of November. (yesterday).
BlackBerry Curve 8530 now putting Verizon through the rounds -- Engadget

Problem is that the official device appeared about 3 weeks before the scheduled launch date:
Verizon's BlackBerry Curve 8530 gets reviewed early -- Engadget

If we are all hoping for a mid-December launch for the Passion (which I am), we should be getting more than just rumors any day now...
Im skeptical, but, like everyone else that didn't jump on the Droid/Eris, I really want the PASSION!!!
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Old November 21st, 2009, 09:29 PM   #77 (permalink)
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I can't believe how much time I waste looking for any new info on this stupid phone. I WANT IT BAD too!!! I don't even know why I want it so bad, since the iphone I have is pretty good. Something about a new toy for gadget nerds like us that we just can't resist....
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Old November 21st, 2009, 09:38 PM   #78 (permalink)
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I showed my friend, who tests these phones, the picture of the HTC Passion from theunlockr site and he confirmed that he had tested it.
I hope that isn't the real picture.... The HD2 looks SO MUCH BETTER than the plastic looking thing with the lower central button you see on unlockr.
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Old November 21st, 2009, 10:50 PM   #79 (permalink)
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Curve2 dropped on the 20th of November. (yesterday).
BlackBerry Curve 8530 now putting Verizon through the rounds -- Engadget
Funny that the Curve2 should drop with little if not any fan-fare. I didn't even get an email from Verizon and it isn't even front-and-center on the page. Wierd...

Gives me hope that we still MIGHT see the Passion drop Black Friday. If so I will be in line to see it and MAYBE trade my Droid for it. Still have not been home to take my new Droid out of the box yet...
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Old November 21st, 2009, 10:54 PM   #80 (permalink)
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I hope that isn't the real picture.... The HD2 looks SO MUCH BETTER than the plastic looking thing with the lower central button you see on unlockr.
Personally I like it, if you've ever used a trackball with Android you probably know it's pretty essential to the experience.
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Old November 22nd, 2009, 03:34 AM   #81 (permalink)
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Funny that the Curve2 should drop with little if not any fan-fare. I didn't even get an email from Verizon and it isn't even front-and-center on the page. Wierd...

Gives me hope that we still MIGHT see the Passion drop Black Friday. If so I will be in line to see it and MAYBE trade my Droid for it. Still have not been home to take my new Droid out of the box yet...
yea. its really weird that the curve2 got little to no fanfare/commotion considering that it is a follow-up to the bigseller: the original curve.


For all of those that think the leaked images of the passion are distasteful, I actually like the appearance of it. it has a more eris-esk look and it looks more pocketable. the trackball is indeed essential to the android experience. i must agree with wonderbread.

i hope htc execs look at all of the phone forums(especially android forums) and blogs and see how much people want this device and they announce it soon. maybe we will hear something later today when engadget talks to an htc guy.
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Old November 22nd, 2009, 07:56 AM   #82 (permalink)
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Personally I like it, if you've ever used a trackball with Android you probably know it's pretty essential to the experience.
I haven't played with the trackball. When I played with the Eris, I just used the screen. It seems to me the trackball is a distraction that keeps your fingers moving back and forth off the screen. But, since I have no experience actually using it, I'll have to trust you guys on this one....
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Old November 22nd, 2009, 09:52 AM   #83 (permalink)
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the trackball comes in handy for me if i make a mistake in typing a txt/website. if you hit the spot where you made the mistake with your finger, it won't get to the exact spot. you can get there, though, with the trackball. also, if you're feeling lazy and/or don't wanna smudge up your screen as much, it comes in handy.
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Old November 22nd, 2009, 10:15 AM   #84 (permalink)
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if you're feeling lazy.
If I very get too lazy to move a finger around a 3 to 4 inch screen and press, I might as well be dead. LOL
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Old November 22nd, 2009, 10:28 AM   #85 (permalink)
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Default Verizon Holiday Return Policy.

Just checked my receipt for my eris, and it says:
"All Items purchased between November 15 and December 14 may be returned or exchanged through January 13, 2010."

even though right above it, it says 30 day's.

So yeah.. if you bought your droid after the 15th you have till the Jan 13th see what happens with the passion.

haha. "THe Passion".. that just sounds funny.. is there going to be a special Mel Gibson edition?
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Old November 22nd, 2009, 11:26 AM   #86 (permalink)
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haha. "THe Passion".. that just sounds funny.. is there going to be a special Mel Gibson edition?
Hahaha, nice
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Old November 23rd, 2009, 09:38 AM   #87 (permalink)
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Well decided to keep my droid after realizing how much easier it is to play games with the d-pad and keyboard. Good luck with the Passion everyone. It's going to be a great phone.
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Old November 23rd, 2009, 09:58 AM   #88 (permalink)
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Well decided to keep my droid after realizing how much easier it is to play games with the d-pad and keyboard. Good luck with the Passion everyone. It's going to be a great phone.
I am taking my Eris back later and getting my Dare turned on temporarily until these new phones come out. I liked the Eris, but the battery life was horrible. I know their are tricks to get it to last longer, but I don't want a complicated smart phone. The battery saving features should kick in automatically-things like turning off network if idle for longer than 10 minutes and quitting applications.

I may get the Omnia 2. Battery on that is supposed to last two days.
I was getting 6-7 hours with the Eris.
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Old November 23rd, 2009, 10:47 AM   #89 (permalink)
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Well decided to keep my droid after realizing how much easier it is to play games with the d-pad and keyboard. Good luck with the Passion everyone. It's going to be a great phone.
I wish I felt the same way. I love my Droid, have had it since release day but the problem is i have used the physical keyboard maybe twice. I really didnt think I would like the on screen keyboards but google has done an excellent job with them. in a weird OCD kind of way I want to get the passion because it doesnt have the keyboard that I am not using anyway

I may actually pay the $35 restocking fee and "return and rebuy" the droid tomorrow. This should extend my new return till Jan 13th and give the passion time to come out. If it doesn't come out by then, the Droid will be a keeper.
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Old November 23rd, 2009, 11:30 AM   #90 (permalink)
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So I have a droid that I bought on nov 6 and I want to return it to best buy to wait for the passion but there is a tiny scratch on it...will I still be able to return it?

Also, how much are ya'll thinking the passion will be?
They will accept the return. I would highly recommend bringing in your old phone to reactivate until the phone you want comes out so you can avoid the $35 restocking fee. The fee only applies if you exchange the phone you have for another new phone within your 30-day trial period. I returned my Droid and went back to my old phone and avoided any extra charges.

Given that the Droid is $200 with contract, I would say the Passion would be $200-250. Even with better specs they'll want to make the introductory price as attractive as possible. They make their cash on data plans.
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Old November 23rd, 2009, 11:38 AM   #91 (permalink)
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Curious - how do you find out if you have VIP status? In my case, I have a family share plan (voice & data for 2 BB Storms), and it seems like all the rules change when you have a Family Share account (regarding things like VIP, NE2, and rebates). For a while, I couldn't do anything to change my plan online because I had a Family Share plan. But I'm writing a check to VZW for around $240/month...so I'd think I'd qualify as a VIP.

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Agreed--it depends on the manager. My neighborhood store will do just about anything for me. VIP status MAY have something to do with it...

As an aside I couldn't wait any longer. Since all indicators are that Passion will be pushed back to mid-December I pulled the trigger and ordered the Droid today. Customer support assured me I have till January 13th to return it if I don't like it "...for any reason, no questions asked." We shall see. Maybe I will have gotten used to the Droid's "feel" by then...
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Old November 23rd, 2009, 12:26 PM   #92 (permalink)
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Curious - how do you find out if you have VIP status? In my case, I have a family share plan (voice & data for 2 BB Storms), and it seems like all the rules change when you have a Family Share account (regarding things like VIP, NE2, and rebates). For a while, I couldn't do anything to change my plan online because I had a Family Share plan. But I'm writing a check to VZW for around $240/month...so I'd think I'd qualify as a VIP.
I have a 3 line family share with 2 lines that have data plans and I am a vip. My bill runs close to $200 a month. You can just call a CSR and they will be able to tell you.
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Old November 23rd, 2009, 12:34 PM   #93 (permalink)
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Funny that the Curve2 should drop with little if not any fan-fare. I didn't even get an email from Verizon and it isn't even front-and-center on the page. Wierd...

Gives me hope that we still MIGHT see the Passion drop Black Friday. If so I will be in line to see it and MAYBE trade my Droid for it. Still have not been home to take my new Droid out of the box yet...
No FCC no passion.
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Old November 23rd, 2009, 02:44 PM   #94 (permalink)
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No FCC no passion.
It's possible that they could clear it through the FCC through some corporation they set up. The PS3 slim cleared the FCC through some odd named company that Sony had created to hide the item
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Old November 23rd, 2009, 03:11 PM   #95 (permalink)
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Good point, anexanhume. Also, from what I understand there's still plenty of time for it to be submitted and passed before mid-December. Now, if there's still no hard evidence by December 7th or so, we should start worrying.

I'm starting to lose faith... Might have to go iPhone 4g.
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Old November 23rd, 2009, 03:35 PM   #96 (permalink)
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It's possible that they could clear it through the FCC through some corporation they set up. The PS3 slim cleared the FCC through some odd named company that Sony had created to hide the item
There's that and you only need 2 weeks between the FCC and launch, if even that. The BB Storm 2 hit the FCC on Oct 16th and launched Oct 28, 12 days. So it does not take a long time.
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Old November 23rd, 2009, 03:49 PM   #97 (permalink)
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There's that and you only need 2 weeks between the FCC and launch, if even that. The BB Storm 2 hit the FCC on Oct 16th and launched Oct 28, 12 days. So it does not take a long time.
Oh yeah I know, I was just talking about a release for the end of this week (someone mentioned black friday). Then again hume had a possibility. TBH I like to be the negative one and then only pleasantly surprised. Find it works better than constant disappointment with these kinda things.
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Old November 23rd, 2009, 05:59 PM   #98 (permalink)
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There's that and you only need 2 weeks between the FCC and launch, if even that. The BB Storm 2 hit the FCC on Oct 16th and launched Oct 28, 12 days. So it does not take a long time.
The Tour was the same. Approved June 29, released July 12.
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Old November 23rd, 2009, 06:35 PM   #99 (permalink)
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After finally watching the Engadget show. Here is my concern and it's certainly not the FCC. Is this phone or one like it going to come out, of course it will. For me it's the matter of when and how long we can wait. As a phone nerd I have watched the evolution of rumor into phone numerous times and never during that time have a seen a phone with so few leaks, photos and reliable information be released within the month timeframe we are looking at for a mid-december release. Especially when it comes to HTC and it being a US Carrier device. Either this is the most secretive (which I know they might try and be because of the Droid, keyword "try") or, and I hope I'm wrong, but I don't know that this will be out before the end of the year. Hopefully I am very wrong, but since we have no real info I thought I would kill some time with this.
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Old November 23rd, 2009, 06:56 PM   #100 (permalink)
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The Eris is looking better everyday....
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