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Old November 21st, 2011, 09:54 PM   #1 (permalink)
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Default overheating

Was around 12% playing game and plugged phone in.

Started blinking orange and green repeatedly. Never seen so did quick search and see it means over heating.

I have otterbox defender case on and my phone does get warm. Finally went to solid orange and checked batt temp after and it was at 116 degrees.

Anybody get overheating warning lights?

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Old November 21st, 2011, 11:29 PM   #2 (permalink)
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Originally Posted by civicsisedan View Post
Was around 12% playing game and plugged phone in.

Started blinking orange and green repeatedly. Never seen so did quick search and see it means over heating.

I have otterbox defender case on and my phone does get warm. Finally went to solid orange and checked batt temp after and it was at 116 degrees.

Anybody get overheating warning lights?
Nothing here, but I don't have mine in a case yet. The new case gets delivered tomorrow. I'll let you know if anything changes.

Have you tried to push your phone without using the case?
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Old November 22nd, 2011, 06:06 AM   #3 (permalink)
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I was streaming netflix in 4g for 30 minutes. The battery got to 129F. The next day i was streaming netflix for 1 hour in 3g and the battery got to 131F. I have an extended battery with a case with the battery space cut out. When i plugged it in I got the flashing green flashing Amber led. How hot is too hot? Should I be able to stream a whole movie (2 hours in 4g)? The phone worked fine. It was warm. But, it did not shut down or anything like that. How hot is too hot?
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Old November 22nd, 2011, 06:46 AM   #4 (permalink)
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I was streaming netflix in 4g for 30 minutes. The battery got to 129F. The next day i was streaming netflix for 1 hour in 3g and the battery got to 131F. I have an extended battery with a case with the battery space cut out. When i plugged it in I got the flashing green flashing Amber led. How hot is too hot? Should I be able to stream a whole movie (2 hours in 4g)? The phone worked fine. It was warm. But, it did not shut down or anything like that. How hot is too hot?
When it starts getting close to 140F that's pretty hot. My battery has never gotten above 112F (at least during those times I actually checked). Streaming netflix for 30 shouldn't get your phone that hot. I'll do my my own test later just to compare and give you some feedback. However, I don't use a case with my phone.
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Old November 22nd, 2011, 07:04 AM   #5 (permalink)
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Default My phone got hot yesterday for the first time. It coincided

with an episode where the phone got "locked" on 1X and would not switch to 4G in an area that was covered by 4G. The battery did not seem to get hot, but rather the bottom back side of the phone below where the battery is.
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Old November 22nd, 2011, 07:09 AM   #6 (permalink)
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Did you get batt temp by chance?

Seems this morning after little browsing its running around 100.

Read somewhere that 120 is when if charging it throws the orange green lights.

I am gonna try and push the battery to 120 after I drop kid at school. My back is always warm/hot. Might have to return if its easy to overheat.
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Old November 22nd, 2011, 07:12 AM   #7 (permalink)
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Btw are you guys using youe display at max brightness?

I am and maybe that has something to do with it. Or its just the processor.
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Old November 22nd, 2011, 07:35 AM   #8 (permalink)
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I just ran a 30 minute test. Battery started at 86F and 25% charge room temp 74F. Phone set to High performance 4g max bright on screen. I streamed netflix for 30 minutes. End battery temp 129.6F and 6% charge. Network signal is -65dBm. The tower is across the street.
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Old November 22nd, 2011, 07:53 AM   #9 (permalink)
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I have mentioned this issue after testing streaming media via 4g on the Rez. The device bottles the heat up and does not seem to dissipate it. This means it can build up if 4g is running and the S3 is pushing 1.5ghz. How could it not get hot?

Razr would probably be just as toasty, but dissipates though the display and does not bottle up. Display can get warm though. Not hot, but warmer than the D3 and Rezound.
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Old November 22nd, 2011, 08:20 AM   #10 (permalink)
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The Rezound definitely has heat problems. I am now on my third Rezound. The first two go stuck in 3G/4G limbo and overheated and shut down. Both ended up in boot loop hell never to awake again. Let's see if the third time is a charm.
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Old November 22nd, 2011, 09:19 AM   #11 (permalink)
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Default Need aftermarket aluminum back

Someone should come out with an aluminum back that makes good thermal contact with the battery. I'd think that this would at least help.

I have had occasional overheating problems with my DINC.

I am hopeful the Rezound will be my next phone. This news is unsettling.
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Old November 22nd, 2011, 09:21 AM   #12 (permalink)
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Hum. This is a bit of a concern; would definitely do wonders for battery life. I wonder how many folks out there actually observe their phones reach > 135 degrees.
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Hum. Oh well more things to consider.
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Old November 22nd, 2011, 09:34 AM   #13 (permalink)
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My Rez definitely gets hotter than my DINC did - just with browsing alone...

My question to you guys is, do you think the battery temp will be different based on it being a standard battery or the extended battery?
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Old November 22nd, 2011, 09:40 AM   #14 (permalink)
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I use the extended battery, and I use the phone pretty heavily. I leave brightness on Auto, connected to 4G. Battery (and the rest of the unit) never even gets warm to the touch. I do remember feeling it get warm for the single day that I used the standard battery, but I never saw such bad behavior as people in this thread are seeing.
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Old November 22nd, 2011, 10:05 AM   #15 (permalink)
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The Razr does not get hot browsing, but got hot and then rebooted when using HDMI, streaming video with 4G and charging at the same time. Happened to me twice in one hour and testing again to replicate.

HDMI seemed to push it over the edge, but not sure unless can replicate. It did get hot though. No doubt.
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Old November 22nd, 2011, 10:16 AM   #16 (permalink)
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Originally Posted by BadMedicine View Post
I just ran a 30 minute test. Battery started at 86F and 25% charge room temp 74F. Phone set to High performance 4g max bright on screen. I streamed netflix for 30 minutes. End battery temp 129.6F and 6% charge. Network signal is -65dBm. The tower is across the street.
I just ran the same test. Streamed Superman (the original movie) on netflix over 4G for 30 minutes. According to spare parts my temp was 27.6C (81.7F) before I started and was at 40.3C (104.5F) after the 30 minute streaming test. So while it did get hotter, it didn't get anywhere near as hot as your phone during the same test. A 43 degree point change after 30 minutes of streaming would be a concern to me. Did you run it with the case? Like I said earlier, I don't have a case on mine. The ironic thing is that you actually had better battery performance than I did. Mine went from 83% to 58% during the test. 4G really does use a lot of battery.
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Old November 22nd, 2011, 10:30 AM   #17 (permalink)
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I played early birds for 20 minutes and went from 98 to 123. Plugged it in and got the orange green lights.

Am using an otterbox though that probably doesn't help at all.

My Dinc never got warm. This sucker gets warm 5 mins after heavy use.

I might try netflix streaming and see how high I cam get it
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Old November 22nd, 2011, 10:42 AM   #18 (permalink)
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I would not use a case on the Razr or Rezound. Too much hot stuff can be going on.
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Old November 22nd, 2011, 11:38 AM   #19 (permalink)
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I would not use a case on the Razr or Rezound. Too much hot stuff can be going on.


Brett Favre and Anthony Wiener still sending you text messages?



I keep my phone in a case for carrying around at work, and for texting. If I were to do some serious streaming, I take it out of the case and flip it over on its back (typically with a fan sitting on top of it). These things run really hot and I wouldn't risk doing any more damage than can already take place from how hot the phones tend to get.

Some people claim that the phone's auto-shut-off means the phone will never get damaged from overheating. I believe it won't necessarily do immediate damage, but it definitely puts unnecessary stress on the components inside. When you figure that some of the components on a microchip are hundreds of times smaller than the thickness of a human hair, you can imagine how excessive environmental elements can shorten the lifespan of these components.

Take the protection off before you play with it....Besides it feels better without all that protection....
 
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Old November 22nd, 2011, 12:40 PM   #20 (permalink)
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Originally Posted by FragDroidX View Post
The Rezound definitely has heat problems. I am now on my third Rezound. The first two go stuck in 3G/4G limbo and overheated and shut down. Both ended up in boot loop hell never to awake again. Let's see if the third time is a charm.
This is very disheartning for somebody that has considered getting this phone. Actually all the posts under this thread about overheating are catching my eye, and not in a good way.
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Old November 22nd, 2011, 12:58 PM   #21 (permalink)
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Brett Favre and Anthony Wiener still sending you text messages?



I keep my phone in a case for carrying around at work, and for texting. If I were to do some serious streaming, I take it out of the case and flip it over on its back (typically with a fan sitting on top of it). These things run really hot and I wouldn't risk doing any more damage than can already take place from how hot the phones tend to get.

Some people claim that the phone's auto-shut-off means the phone will never get damaged from overheating. I believe it won't necessarily do immediate damage, but it definitely puts unnecessary stress on the components inside. When you figure that some of the components on a microchip are hundreds of times smaller than the thickness of a human hair, you can imagine how excessive environmental elements can shorten the lifespan of these components.

Take the protection off before you play with it....Besides it feels better without all that protection....
Yes, I use a geek-like belt loop leather case, but it makes me a chick magnet

I did not mean to not use a carrying case, but did mean to not use a body case that is always around it. Seems too much stuff that can heat up.
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Old November 22nd, 2011, 03:21 PM   #22 (permalink)
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I would not use a case on the Razr or Rezound. Too much hot stuff can be going on.
What do you think about the heat issues and the case with the battery space cut out? Do you think streaming in Normal mode (3G and using 40% brightness) instead of High Performance (4G and max brightness) would be better for not building up as much heat? Or just go without a case when I stream media?
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Old November 22nd, 2011, 03:24 PM   #23 (permalink)
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Just did a little test. Otterbox defender case and full brightness and 4G.

Started at 72% battery and 79.7 degrees. watched 30 mins of netflix.

Ended with 44% battery and 118.9 degrees. Immediatley played early birds for 15 mins.

Finished at 34% battery and 124.3 degrees.
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Old November 22nd, 2011, 03:34 PM   #24 (permalink)
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Yes, I use a geek-like belt loop leather case, but it makes me a chick magnet

I did not mean to not use a carrying case, but did mean to not use a body case that is always around it. Seems too much stuff that can heat up.


lol, I didn't say you said not to use it, I was just busting your chops about how you worded your post (Brett Favre and Anthony Wiener sending inappropriate junk-shot text messages?!?! Anyone?!?! anyone?).

I carry my phone around for the most part in the case, but when I know I'm going to do some heavy use on it, I take it out of the case because I know the case just bottles up the heat. Most phones are generally going to run hot if they have a case on them while running some intensive apps or processing a lot of data (4G stream). If anyone lets that sway their judgement then they're either too lazy to take a phone out of its case to let it cool off or need to buy themselves a laptop with an extra laptop cooling stand. There's no way you can expect to do so much on a phone and not expect it to get a little warm.
 
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Old November 22nd, 2011, 03:46 PM   #25 (permalink)
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Just did a little test. Otterbox defender case and full brightness and 4G.

Started at 72% battery and 79.7 degrees. watched 30 mins of netflix.

Ended with 44% battery and 118.9 degrees. Immediatley played early birds for 15 mins.

Finished at 34% battery and 124.3 degrees.
Well, the 6 degree spike from playing Angry Birds doesn't see too out of the ordinary. However, I still find the spike in temp from watching 30 minutes of netflix pretty substantial. Like I said, I got nowhere near that kind of spike doing the same test. Have you tried the same test without the case on the phone for comparison?
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Old November 22nd, 2011, 06:15 PM   #26 (permalink)
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What do you think about the heat issues and the case with the battery space cut out? Do you think streaming in Normal mode (3G and using 40% brightness) instead of High Performance (4G and max brightness) would be better for not building up as much heat? Or just go without a case when I stream media?
I would not use a case except to carry it around in, but you must not be afraid of people laughing at you like me and my belt loop case


The Rezound gets pretty hot. I posted a Razr heat scale on that forum and the Razr gets nowhere near those temps. The Angry Birds temp seems really high (too high- correct?). I did not test AB, but did test Flash again with 4G on the Rezound and it does bust the 120 degree point.

Still, due to the design of the Rezound, the same feeling of heat compared to the Razr seems less, but is equal or more. Razr pipes it and you feel some of it. The Rezound blocks it, but maybe too good.

Seems like the Rez should be throttled to about 1.2ghz to help ease the warmth, but folks also report no issues. Some bad units perhaps?
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Old November 22nd, 2011, 06:22 PM   #27 (permalink)
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Well, the 6 degree spike from playing Angry Birds doesn't see too out of the ordinary. However, I still find the spike in temp from watching 30 minutes of netflix pretty substantial. Like I said, I got nowhere near that kind of spike doing the same test. Have you tried the same test without the case on the phone for comparison?


Were the videos from Netflix in 720p? I can imagine the phone getting extremely hot with all that data being processed on its screen. With my new found 4G in the house, I'm tempted to get Netflix just to stream all that data, and I'm sure my phone would get nice and toasty.
 
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Old November 22nd, 2011, 07:45 PM   #28 (permalink)
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Were the videos from Netflix in 720p? I can imagine the phone getting extremely hot with all that data being processed on its screen. With my new found 4G in the house, I'm tempted to get Netflix just to stream all that data, and I'm sure my phone would get nice and toasty.
I just ran another 30 minute netflix test over 4G. This time I did it from home in queens. The one I did this morning from from work in Manhattan. Anyway, the temp at start was 25.7C (78.3F) and after the 30 minute test it was 41.9C (107.4F). This was roughly 6 degrees worse than the test I did at work this morning -- a spike of 29.1 degrees versus 22.8 degrees.

However, I don't think my 4G signal was as strong since I noticed the frame rate would skip pretty often unlike my first test where playback was smooth. Also, I had the speaker volume at max (something I could not do at work for obvious reasons). So those things may have contributed to the higher spike. Anyhow, I don't find either test results alarming so I'm not going to worry anymore about heat issues.

It sucks that other people are having these heat issues though. It seems to be miring what otherwise is a great phone for them.

And to answer your question TxGoat, I just streamed in standard def. I don't think netflix offers HD streaming in its android app yet (or at least I don't know where to find HD content on it if they do).
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Old November 22nd, 2011, 07:50 PM   #29 (permalink)
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I just ran another 30 minute netflix test over 4G. This time I did it from home in queens. The one I did this morning from from work in Manhattan. Anyway, the temp at start was 25.7C (78.3F) and after the 30 minute test it was 41.9C (107.4F). This was roughly 6 degrees worse than the test I did at work this morning -- a spike of 29.1 degrees versus 22.8 degrees.

However, I don't think my 4G signal was as strong since I noticed the frame rate would skip pretty often unlike my first test where playback was smooth. Also, I had the speaker volume at max (something I could not do at work for obvious reasons). So those things may have contributed to the higher spike. Anyhow, I don't find either test results alarming so I'm not going to worry anymore about heat issues.

It sucks that other people are having these heat issues though. It seems to be miring what otherwise is a great phone for them.

And to answer your question TxGoat, I just streamed in standard def. I don't think netflix offers HD streaming in its android app yet (or at least I don't know where to find HD content on it if they do).


Someone told me that Verizon's "Watch" streams in HD. The only problem is that they're about a $3.99 for just a rental of older movies. Seems kind of pricey.
 
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Old November 22nd, 2011, 08:23 PM   #30 (permalink)
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Well, the 6 degree spike from playing Angry Birds doesn't see too out of the ordinary. However, I still find the spike in temp from watching 30 minutes of netflix pretty substantial. Like I said, I got nowhere near that kind of spike doing the same test. Have you tried the same test without the case on the phone for comparison?
I plan on doing same test tomorrow without otterbox case. And if enough time with my wifes Verizon gel case she got.

Her rezound comes tomorrow. Might do side by side too.
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Old November 22nd, 2011, 08:52 PM   #31 (permalink)
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Someone told me that Verizon's "Watch" streams in HD. The only problem is that they're about a $3.99 for just a rental of older movies. Seems kind of pricey.
Yeah that does seem pretty high for older titles. $1.99 seems more reasonable. $3.99 for new releases would make more sense.
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Old November 22nd, 2011, 08:55 PM   #32 (permalink)
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I plan on doing same test tomorrow without otterbox case. And if enough time with my wifes Verizon gel case she got.

Her rezound comes tomorrow. Might do side by side too.
I actually just saw what an otterbox case for the rezound looks like. Wow, that's one thick case. I could definitely see how that could result in heat build up. Just think about wearing a suit made of rubber like that. I'd sweat like a frickin' piggy.
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Old November 23rd, 2011, 08:33 PM   #33 (permalink)
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HELP!! Overheating problem when I stream Tunein Radio. Phone got very hot yesterday. How.where are you guys getting the battery temperature.
I might have fried something. Today I took the phone off the charger about 9:00 am and by 1:00 my battery was dead. I was stuck (still am) in 1X mode???
I took the phone back to Verizon Auth. dealer where I bought it. They think I have a bad sim card andwill replace it Friday when They get them in.
Should I tell them to just replace the phone. I am within 14 day window.
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Old November 23rd, 2011, 09:17 PM   #34 (permalink)
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Originally Posted by LennyPK View Post
HELP!! Overheating problem when I stream Tunein Radio. Phone got very hot yesterday. How.where are you guys getting the battery temperature.
I might have fried something. Today I took the phone off the charger about 9:00 am and by 1:00 my battery was dead. I was stuck (still am) in 1X mode???
I took the phone back to Verizon Auth. dealer where I bought it. They think I have a bad sim card andwill replace it Friday when They get them in.
Should I tell them to just replace the phone. I am within 14 day window.
Yes
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Old November 23rd, 2011, 11:05 PM   #35 (permalink)
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Originally Posted by LennyPK View Post
HELP!! Overheating problem when I stream Tunein Radio. Phone got very hot yesterday. How.where are you guys getting the battery temperature.
I might have fried something. Today I took the phone off the charger about 9:00 am and by 1:00 my battery was dead. I was stuck (still am) in 1X mode???
I took the phone back to Verizon Auth. dealer where I bought it. They think I have a bad sim card andwill replace it Friday when They get them in.
Should I tell them to just replace the phone. I am within 14 day window.
I use battery solo widget or spare parts plus.
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Old December 12th, 2011, 08:05 PM   #36 (permalink)
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I had a big problem today, with it overheating. I made a call on the phone, shortly after taking it off the charger. After my call, I put the phone in my pocket and it started getting hot, very hot.

I brought the screen to life and noticed that it looked as though it was stuck on "1X", so I powered the phone off completely. The phone stayed hot, the entire time I was in a meeting (over an hour). After my meeting, I pulled it out of my pocket, hit the power button to turn it on and it was completely dead. Threw it on the charger and it started to charge, so even though the phone was powered off, something in the phone caused it to completely drain the battery down to nothing.

I called VZW and they are sending me a "Certified Like New" replacement phone- should have it tomorrow- this ought to be exciting- I wonder what will be wrong with the one I get from Fedex tomorrow...
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Old December 13th, 2011, 10:52 AM   #37 (permalink)
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Naked, 45 minutes of netflix over 4g brightness at full my battery got up to 109. Hottest phone I've owned. I know heat kills battery efficiency, I'm not sure what to make of it. Haven't had any problems with it though.
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Old December 13th, 2011, 11:10 AM   #38 (permalink)
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Naked, 45 minutes of netflix over 4g brightness at full my battery got up to 109. Hottest phone I've owned. I know heat kills battery efficiency, I'm not sure what to make of it. Haven't had any problems with it though.
109F is nothing to be concerned about, especially after such heavy 4g use. The hottest my phone has ever gotten is 45.1C (113.2F), also while streaming netflix (though for an hour). It was the last heat test I conducted. Felt no need to do anymore since 113F is not anywhere near danger zone. Interesting, I tried to stress the battery even more by playing angry birds for 20 minutes right after streaming netflix. My temp actually FELL to 44.3C (111.7F). Btw, this was with the high-gloss silicone case on.
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Old December 13th, 2011, 07:03 PM   #39 (permalink)
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I had a big problem today, with it overheating. I made a call on the phone, shortly after taking it off the charger. After my call, I put the phone in my pocket and it started getting hot, very hot.

I brought the screen to life and noticed that it looked as though it was stuck on "1X", so I powered the phone off completely. The phone stayed hot, the entire time I was in a meeting (over an hour). After my meeting, I pulled it out of my pocket, hit the power button to turn it on and it was completely dead. Threw it on the charger and it started to charge, so even though the phone was powered off, something in the phone caused it to completely drain the battery down to nothing.

I called VZW and they are sending me a "Certified Like New" replacement phone- should have it tomorrow- this ought to be exciting- I wonder what will be wrong with the one I get from Fedex tomorrow...

If the phone was less than 30 days old, I think you could have insisted on new phone.
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Old December 13th, 2011, 07:53 PM   #40 (permalink)
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If the phone was less than 30 days old, I think you could have insisted on new phone.

I did that once already- the first Rezound I took back had a bad LCD screen- when you hit the power button, you didn't get an image of the home screen or lock screen on it- instead, the entire LCD screen lit up a blueish/purplish color, with a solid white line down the middle- had to keep hitting the power button in order to get it back to the normal screen.

My 2nd one got so hot on a number of occasions that it drained the battery down to nothing, so tech support sent me out a "Certified Like New" phone, that I got today- wondering how long it will last before not working...

Just out of pure curiousity, how is everyone finding out the battery temp on your phone???- I'd really like to know.
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Old December 13th, 2011, 08:33 PM   #41 (permalink)
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I had a big problem today, with it overheating. I made a call on the phone, shortly after taking it off the charger. After my call, I put the phone in my pocket and it started getting hot, very hot.

I brought the screen to life and noticed that it looked as though it was stuck on "1X", so I powered the phone off completely. The phone stayed hot, the entire time I was in a meeting (over an hour). After my meeting, I pulled it out of my pocket, hit the power button to turn it on and it was completely dead. Threw it on the charger and it started to charge, so even though the phone was powered off, something in the phone caused it to completely drain the battery down to nothing.

I called VZW and they are sending me a "Certified Like New" replacement phone- should have it tomorrow- this ought to be exciting- I wonder what will be wrong with the one I get from Fedex tomorrow...


I've found the best way to cool off a phone is to power it off, remove the back cover and remove the battery. Put all pieces on a desk or some other item that can either disperse the heat or allow airflow.
 
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Old December 15th, 2011, 02:14 PM   #42 (permalink)
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What are you using to find the batt temps?
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Old December 15th, 2011, 02:20 PM   #43 (permalink)
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What are you using to find the att temps?
On the rezound,on the dialer screen, press *#*#4636#*#*, this will put you into a hidden menu, where you can get the battery temp.
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Old December 15th, 2011, 04:21 PM   #44 (permalink)
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Got the orange/green things once. Streaming and on charger. This seems to be the common denominator. No cover. I usually lay my phone on a formica surface while charging. Now propping it off it's back so it gets some air underneath and haven't had the problem since.
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The HTC Rezound is the first Beats by Dre smartphone from HTC and will be available on Verizon. It truly is a high-end beast as it boasts a 4.3 inch 720p HD display, a 1.5Ghz processor, 1GB of RAM, an 8 megapixel rear camera with 1080p HD video rec... Read More



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