April 15th, 2012, 11:47 AM
Thread Author (OP)
Join Date: May 2010
Location: Flagstaff, AZ
Device(s): Nexus 7, Galaxy Nexus, LG Ally, Droid X
Thanked 38 Times in 35 Posts
Do NOT go through VZW for insurance claims.
In all the phones I've had, every time I went through Verizon, I got the whole, "keep all your accessoriesbecause you will only get the phone." Yeah, that's wrong. Go to the asurion website to file your claim. I cracked my glass on the outside, went to asurion and got EVERYTHING. I got, whether it was a refurb or not, the battery, the phone, the sd card, the headphones, the charger, the manuals, and it was packaged in the rezound box. Oh and they send an extra sim card... Just in case i guess. So moral? Do your claims with asurion, free overnight shipping and it takes one day for the claim to go through.
Just call me Andrew
Droid Eris>Droid X>HTC Rezound>LG Ally>Galaxy Nexus
Acer A500>Nexus 7