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Old September 11th, 2012, 10:13 AM   #1 (permalink)
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Default Not getting 4g?

Good morning. For some reason, I am suddenly not getting 4g service. I was having trouble obtaining a data signal over the weekend, but since have restarted a couple of times and pulled the battery. Phone seems to be running fine otherwise, but am only getting 3g, where I've always gotten 4g. I have done the ICS upgrade and the phone had been running quite well.

I'm in Columbus, Ohio, if anyone else is seeing this issue locally. Appreciate any thoughts.

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Old September 11th, 2012, 01:34 PM   #2 (permalink)
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Good morning. For some reason, I am suddenly not getting 4g service. I was having trouble obtaining a data signal over the weekend, but since have restarted a couple of times and pulled the battery. Phone seems to be running fine otherwise, but am only getting 3g, where I've always gotten 4g. I have done the ICS upgrade and the phone had been running quite well.

I'm in Columbus, Ohio, if anyone else is seeing this issue locally. Appreciate any thoughts.
Did you already go into the mobile data settings and verified LTE/CDMA was enabled? Assuming you found someone else who is getting decent 4G service, try toggling into Airplane mode, wait a minute or two, then toggle out of it. If that fails, since you have already done the battery pull and reset, remove the battery, then remove the SIM card and let the phone sit for a good 5 minutes, then reinsert the SIM card and battery, replace the back and power up... if that still fails you are in a tough spot, calling Verizon will likely get one of two responses, a new SIM card and/or a factory reset.
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Old September 11th, 2012, 02:01 PM   #3 (permalink)
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Did you already go into the mobile data settings and verified LTE/CDMA was enabled? Assuming you found someone else who is getting decent 4G service, try toggling into Airplane mode, wait a minute or two, then toggle out of it. If that fails, since you have already done the battery pull and reset, remove the battery, then remove the SIM card and let the phone sit for a good 5 minutes, then reinsert the SIM card and battery, replace the back and power up... if that still fails you are in a tough spot, calling Verizon will likely get one of two responses, a new SIM card and/or a factory reset.
Good thoughts, thank you. I'll take a look and walk through your steps. Appreciate the detailed reply.
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Old September 11th, 2012, 02:53 PM   #4 (permalink)
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Ok, think I have this. Problem was, the data settings menu wouldn't come up. I had looked and looked, but did a battery pull again while the phone was on, and it came back after restart. Wow, I thought I was losing my mind, was the phone acting up. Hopefully back to smooth sailing...thanks again.
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Old November 22nd, 2012, 12:48 PM   #5 (permalink)
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acejavelin - Thanks for the remove battery & SIM car suggestion! Solved my issue!
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HTC Rezound
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The HTC Rezound is the first Beats by Dre smartphone from HTC and will be available on Verizon. It truly is a high-end beast as it boasts a 4.3 inch 720p HD display, a 1.5Ghz processor, 1GB of RAM, an 8 megapixel rear camera with 1080p HD video rec... Read More



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