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Old April 13th, 2012, 09:59 AM   #1 (permalink)
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Exclamation Display stopped working, but phone still functions. Just cant see anything

HTC Sensation 4G

Phone appears to work as normal. I can enter PIN, adjust volume, it can even still accept calls, and I can even see it connected to my wireless router (on router setup screen on my computer) I just can't see anything but a black screen.

I don't need to repair the phone, as I've already purchased a new one. I do, however, urgently need the text messages stored on the phone for an upcoming legal battle.

Unfortunately, I don't have any linking software on the phone, and when I plug it into the PC via USB cable, it doesn't appear on the HTC sync software. It does appear as 'E' drive on my computer hard drive list, but it is not accessible when clicking on it.

So, is there a trick, or some really cool PC software that can retrieve those text messages? Or is there a way to replace the screen cheaply? Or even a company I can send the phone to that specializes in this?

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Old April 13th, 2012, 10:10 AM   #2 (permalink)
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hmmm
There is a way but it will take patience .
Download and Install Android SDK
Android SDK | Android Developers

Connect your phone to computer

run ddms.bat from C:ProgramFiles\android\....\tools\

now you can use the screen capture utility(Device--> Screen Capture .Keep it refreshing ) to visualize how your phone works .
then mass send all the messages to other phone number you have
OR use
Handcent SMS to backup the messages to SD card and transfer it to your new phone .
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Old April 13th, 2012, 10:13 AM   #3 (permalink)
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Moved to HTC Sensation 4G so that other subject matter experts can chime in on this issue.

also as karandpr suggested, the sdk is going to be your best bet right now
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Old April 13th, 2012, 10:19 AM   #4 (permalink)
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Attempting this now. Thank you... (crossing fingers)
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Old August 20th, 2012, 08:12 AM   #5 (permalink)
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Hi, I found this thread via a google search -- I'm having the same problem with the same phone. The display gave out on my phone, but it seems to still work otherwise. I tried the ddms.bat method as stated above. I plugged my phone into the computer (to which Windows makes that found device sound), it shows up as an external drive on Windows explorer, but asks me to insert a disk into that drive when I try to open it, and it isn't recognized as connected to HTC Sync. When I open up ddms.bat, all the options under the "device" menu are grayed out. Is there any other way to get the data off my device?
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HTC Sensation 4G
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The HTC Sensation 4G is T-Mobile's version of the HTC Sensation. It is packed to the brim with powerful specs and cutting edge design. The Sensation's 4.3-inch screen has an amazing 540 x 960 pixel resolution using a new screen technology c... Read More



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