April 2nd, 2012, 02:19 PM
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Join Date: Apr 2012
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Touch screen is NOT working after upgrading to android 4.0
I bought my phone from Canada and I am using it in Europe as I have been here last a few months.
Yesterday, I had a software update message with 300 mb size and I approved this because it was an update from HTC and I wanted my phone to work under android 4.0 & HTC Sense 3.6.
After the update, I thought it was successful. Well, I guess I was wrong because after updating I can NOT use my touch screen at all. I cannot enter my pincode for the simcard and even I put a different sim card, I cannot unlock the ring. Touch screen is not working at all. I even tried factory reset! I reset to factory settings at least twice or three times but it does not work either!
I have been searching on the internet since yesterday and saw many forums, messages saying S-ON and S-OFF thing. I looked at it but using volume up/down button as well as power button together and it shows the messages below.
*** LOCKED ***
PYRAMID PVT SHIP S-ON RL
Jan 12 2012, 17:33:34
What did I do exactly? It says “LOCKED” I am sure when I bought my phone it was unlocked. I guess this “Locked” message stating that my phone is locked now
After reading the forums, I believe the issue happened because my phone is not rooted (S-ON) but how come I received the software update message to my phone then? I did NOT manually do this update! HTC suggested me to do and I did. If this issue stemmed from S- ON, why HTC prompted me for an update?
blog.whitesites.com/how to install android 4 0 on your htc sensation
forum xda developers.com
I wanted to apply the things mentioned in the above links (can not post the full links since I am a newbie here) but I cannot use revolutionary program at all because my phone model is not listed so no key # I have. On the other hand, when I plug my phone to a pc, nothing happens! It does not recognize any usb device nor giving me any option to choose from such as SYNC, DATA transfer etc. No pop up at all.