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Old June 21st, 2012, 08:21 AM   #1 (permalink)
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Angry help please! windows7 vs htc!

hi there, i have become incredibly annoyed with the fact that i cant connect my phone to my pc. i have a htc sensation XL, and i am using the same cable that came in the box with the phone, it connects to my old computer running windows 7, but not my new one (unfortunately old comp is dying on its arse, so not an option for syncing my phone to it!) i know previously that when i plugged my phone in, the phone would ask me how i wanted to connect, but on nnew comp i get absolutely nothing, no icon in the top task bar to allow me to change my connection, nothing, i am at my wits end with it now, and have been googling for answers over a couple of months now, so open to any suggestions!

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Old June 23rd, 2012, 03:53 AM   #2 (permalink)
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Hi, I would guess that the "don't ask me again" has been ticked so they only way to get it back is to factory reset, then plug into your new pc.

make sure you do a full back up, especially photos to something like dropbox, googledrive etc, the rest is in your google account.

I'm not 100% this will cure it but it does seem plausible.
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Old June 23rd, 2012, 02:23 PM   #3 (permalink)
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thanks for your reply, however, if i setup my old comp and plug the phone in, it recognises my htc straight away.
hmm. now i have said it like this, i would think it is less to do with the phone, and more to do with the pc!

any further tips?
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Old June 23rd, 2012, 02:36 PM   #4 (permalink)
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right, having looked at it from a different angle, i did a different google search, and that turned up something new for me to try. step 1 on the following link made no difference, but step 2 fixed it all together!

Acer Aspire 5630 does not recognise plug and play usb - JustAnswer
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HTC Sensation XL
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The HTC Sensation XL is a bit bigger than the HTC Sensation with a 4.7 inch WVGA display, though its internals don't live up to the original as it's rumored to only have a 1.5GHz single-core processor. There are also rear (likely to be HD... Read More



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