sjsharp

Hi.

Being a latecomer to the smartphone party apologies if this topic has been answered before.

I have an HTC Sensation but I am having problems with Facebook automatically unsyncing itself from my contacts, sometimes a few times in the same day.
If I go into Settings>Account & Sync then Facebook has disappeared from the list so I have to open the app, go into Facebook settings and it will have set itself to "Do not sync contacts".
Every time I rest the setting to sync with contacts it will eventually unsync them.
Whilst this isn't a major problem it is REALLY annoying as I like having my contacts linked to Facebook.

Also, sometimes it gives an error message along the lines of "HTC Sense Facebook authentication failed".

Additional info:
Using Facebook app not Facebook for HTC Sense.
Android version 4.0.3
HTC Sense version 3.6

Any advice on a possible fix for this would be appreciated greatly.

breadnatty08

Welcome to the forums, sjsharp!
Did this just start occurring when you upgraded to ICS? It's a known problem that FB and ICS don't play well. I know there's an app out there to help with the syncing problems:
https://play.google.com/store/apps/details?id=org.mots.haxsync&hl=en

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sjsharp

@Dreadnatty - Thanks for the link, I'll check it out. Phone's been running ICS since I bought it about a month ago but the problem seems to have developed/got much worse in the last week or so.
From my admittedly limited knowledge it seems to be a conflict between the FB app and FB for HTC Sense. I've been playing around with settings today and in my account sync settings for the FB app I have disabled auto-syncing of FB contacts. Since I did that it hasn't de-linked contacts so fingers crossed...

The informant

I'm having the EXACT same problem but on my Evo Design. It has happened as of lately, but it was fine before.

dudemyster

keeps happening to me daily i have to go into settings>apps>facebook and clear cache and data then re add facebook in settings>sync and enter login details if not it hangs on facebook screen then it syncs and later in day its all s syncd again Grrrr

JohnFISHCurtis

I get it nearly every day, sometimes several times a day.