October 27th, 2009, 05:34 PM
Thread Author (OP)
Join Date: Oct 2009
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Having an issue with USB connection and my Tattoo!
Let me give you the background.
I got my HTC tattoo, got it home, plugged it in and it did the automatic install and worked fine, HTC Sync worked as well as data transfer. Sadly there was a problem with the phones battery and it was promptly returned to vodafone. I was supplied with a brand new Tattoo which works fantasticly, the only problem I have is that it will no longer connect to the PC and im unable to connect to HTC Sync or data transfer.
I have no errors at all on screen and the green light on the Tattoo lights up to signify that a connection is being made via usb (and charges the phone)
Heres what ive tried so far:
1: Ive uninstalled HTC Sync and Drivers and removed all traces of them from my computers registry and re-installed the software and drivers and restarted the phone and computer = nothing
2: Ive checked through the phone from start to finish and am unable to find anything at all that would stop data connection.
3: I've checked Device manager and it shows nothing about the phone when connected
4: The "safely remove hardware" icon in the bottom right taskbar does not appear.
5: HTC Sync doesnt recognise that a phone is connected when plugged in.
Please can somebody help!? I'm desperate to get some music on my phone!