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Old January 15th, 2010, 12:09 PM   #1 (permalink)
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Unhappy Tatoo connection to HP laptop

Hi all,

I have brand new HTC Tatoo and i am trying to connect it to my HP 6830, running Win7 Ultimate. Phone says, that no HTC Sync is found on laptop, but i installed latest version and restarted PC twice. Thanks for any help!

Greetings from Slovenia!

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Old January 15th, 2010, 04:07 PM   #2 (permalink)
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Are you sure it was the latest? : HTC Sync V2.0.18 for Magic, Hero & Tattoo | Android Phone Fans
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Old January 15th, 2010, 04:12 PM   #3 (permalink)
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My Laptop/tattoo seem to be very sensitive when connecting them... and they often refuse to connect until i have power cycled both so my suggested troubleshooting process would be:

-Uninstall HTC sync
-Reinstall HTC sync (ensure its the most up to date version)

-Restart PC
-Power cycle phone
-ensure USB debugging is on
-ensure it is set up to connect to HTC sync (not mobile network or mass storage)

Then connect it and it will install the drivers, if it doesn't connect then, restart the phone and try again.

and if it still doesn't work them i'm all out of ideas!
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Old May 3rd, 2011, 05:27 AM   #4 (permalink)
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Default RE:

My laptop / tattoos are very sensitive when you connect ... and oftenrefuse to get both suggested that it would restart mytroubleshooting:

Uninstall HTC sync
Insert-Sync HTC (to ensure latest version)

Restart your PC
-Turn on your phone
Enter USB debug is enabled
Set-up given to those on HTC Sync (no wireless network, orstorage) to connect

Then they call, and installs the drivers are not near the phone and try again.

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The HTC Tattoo is the company's 4th Android Phone and 2nd running their custom build of Android called HTC Sense! With a 3.2MP camera, 3.5mm headset jack, MicroSD expansion slot and all the advantages of Android and Android Market, the HTC Tatt... Read More


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