January 18th, 2010, 04:32 AM
Join Date: Dec 2009
Location: London, UK
Device(s): Motorola Defy, HTC Tattoo (phasing out), Blackberry 8800
Carrier: Not Provided
Thanked 11 Times in 10 Posts
Yep, sounds best to do a factory reset. This will get it back to "As New"
Does your girlfriend have a Google Mail account? If not, might be easiest to set one up online first.
To do a reset:
Programmes > Settings > SD card & phone storage > Factory data reset
Then when it restarts it will ask for the Google Mail account. Fairly simple. I did it a couple of times when I first got mine.
Hope this helps