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Old May 13th, 2011, 10:44 AM   #1 (permalink)
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Default Thunderbolt Reboot Issues

Anybody out there having issues with their T-bolt randomly rebooting or shutting off? Bought the phone in March, has happened to me close to a dozen times since.

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Old May 13th, 2011, 11:05 AM   #2 (permalink)
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You know, I'm trying real Fn hard to be optimistic with this OS, but the bugs are beyond tolerable. Ever since 2.2 came out I have had nothing but trouble out of my DX. After Verizon sending me 6 phones within a month. After going 3 weeks without a problem it started all over again and thanks to my temper flaring I smashed my DX on the floor and then took a hammer to it. Now, $300 later and with a new Thunderbolt in my hand, I get this worthless sack of shit update today and my phone has rebooted three ******* times and the Damn thing is slow as a constipated monkey. I think since I've only had the phone for a week and a half i may take it back and swap it for an Iphone as badly as I don't want to... BUT android is proving to be an absolute piece of shit OS and I'm tired of it
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Old May 13th, 2011, 11:29 AM   #3 (permalink)
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My TB is working great after the update yesterday!
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Old May 14th, 2011, 01:43 PM   #4 (permalink)
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Sine the os update I have had 4 random reboots. I guess the only way to fix is a restore.
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Old May 14th, 2011, 03:00 PM   #5 (permalink)
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I did the update, and THEN read about all the reboot problems. I had no problems whatsoever...until today in the middle of sending a text--THEN it hit me. So, far, just one reboot. So far....
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Old May 14th, 2011, 03:15 PM   #6 (permalink)
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Knock wood - no reboots. I've probably jinxed myself.

But loving the phone! I'm a little over a week owning it and playing with it.
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Old May 14th, 2011, 03:42 PM   #7 (permalink)
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I had one reboot. I read pulling the battery might help so I did that, so far so good.
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Old May 14th, 2011, 03:56 PM   #8 (permalink)
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my first bolt would turn off when I went to sleep. I guess it thought it would be funny if I was late to work lol. after the update on my 1st phone it would almost constantly reboot and the data part wouldnt work. Only way to stop the phone from rebooting and to get 3g to actually work was to plug it in to charge. The replacement phone took the update fine and only reboot twice so far.
 
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Old May 14th, 2011, 04:01 PM   #9 (permalink)
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Mine is just fine after the update, no reboots or anything else unusual.
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Old May 14th, 2011, 04:02 PM   #10 (permalink)
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One reboot since the update, at least that I know of.
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Old May 14th, 2011, 05:03 PM   #11 (permalink)
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I havent had a reboot problem till I did the update. Since then it has randomly rebooted on me 3 times. Once in the middle of a call and twice in the middle of texting
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Old May 14th, 2011, 05:08 PM   #12 (permalink)
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Just had my first reboot since update. GPS isn't fixed either. Thanks HTC.
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Old May 14th, 2011, 06:00 PM   #13 (permalink)
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Has anyone tried a different launcher like adw to see if it fixes the reboot issue?
 
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Old May 14th, 2011, 06:41 PM   #14 (permalink)
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Quote:
Originally Posted by Dark Jedi View Post
Has anyone tried a different launcher like adw to see if it fixes the reboot issue?
I use Go Launcher EX and I've had at least 4 reboots since the update. The last two while in my pocket.

Very irritating considering I did not have this problem before the update.
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Old May 14th, 2011, 06:50 PM   #15 (permalink)
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Didn't do the OTA update, got this baby rooted and have
V2 radio installed 1.13.605.7 since last week with no
Problems till today ... So far I've had about 8 reboot Wtf!
Lol
Ive been flashing kernels and Rom to see my troubleshooting
But no luck.
My radio is the problem
Bamf 1.62 remix
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Old May 14th, 2011, 07:11 PM   #16 (permalink)
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Quote:
Originally Posted by Nor*Cal View Post
I use Go Launcher EX and I've had at least 4 reboots since the update. The last two while in my pocket.

Very irritating considering I did not have this problem before the update.
Ok I was just trying to figure out maybe it was due to the launcher . As no one posted if they was using a different launcher.

Thanks for the info.
 
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Old May 14th, 2011, 09:11 PM   #17 (permalink)
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No reboot problems for me. I use Go launcher before and after the update. It's the same so far.
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Old May 14th, 2011, 10:23 PM   #18 (permalink)
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So far so good with me. I did a factory reset immediately following the update; so I'm hoping that will help reduce any conflicts between old data and new.
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Old May 15th, 2011, 12:02 PM   #19 (permalink)
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No problems with my phone before or after update, other than the short battery life and with all it will do I can live with the battery life. Bought the phone on launch day and it is still completely stock and no desire to root yet after coming from a rooted original Droid I love the TB!
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Old May 15th, 2011, 01:04 PM   #20 (permalink)
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The idea of a factory reset after the install is an interesting one. I had no problems at first, have had 3 within an hour today already.
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Old May 15th, 2011, 04:30 PM   #21 (permalink)
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I had a few random reboots before the update, nothing that concerned me. After the update I had one but seemed ok after that....but today i've had like 4-5 in the past few hours!!
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Old May 15th, 2011, 04:40 PM   #22 (permalink)
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I to had random reboots after the update. I did a factory reset and it didnt help me at all. Took the phone to Verizon, and they are sending me a new one. The manager said that maybe a clean install of the update on a new phone might help. He also tried to feed me a line that "no one I asked has heard of this before." Really? I mean, REALLY? Then he told me that if that didn't work, and I still had the reboots, I could exchange it. For what, a Sammy? Or a crApple iphone? Don't make me gaffaw, HaHaHa. So anyway, that's what I have going on.
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Old May 15th, 2011, 05:37 PM   #23 (permalink)
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First total shut-down today. Went to use the phone and noticed it was off. This will be a serious problem.
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Old May 15th, 2011, 06:09 PM   #24 (permalink)
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Quote:
Originally Posted by brain550 View Post
Anybody out there having issues with their T-bolt randomly rebooting or shutting off? Bought the phone in March, has happened to me close to a dozen times since.
I had it after installing Gas Buddy. Uninstalled and it went away.
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Old May 15th, 2011, 06:18 PM   #25 (permalink)
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Quote:
Originally Posted by HenryKrinkle View Post
First total shut-down today. Went to use the phone and noticed it was off. This will be a serious problem.
Have had that happen to me twice today. Also lost my first call on a reboot this afternoon. When the phone came back up, the call came back in with a weird ringtone that I've never used or set.
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Old May 15th, 2011, 06:22 PM   #26 (permalink)
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I unrooted and did the OTA update. My phone has been running great and no random reboots (at least from what I can tell).
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Old May 15th, 2011, 08:07 PM   #27 (permalink)
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I've gotten numerous rebooted since the update. It really sucks too.
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Old May 15th, 2011, 08:10 PM   #28 (permalink)
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Quote:
Originally Posted by TheSultan View Post
I did the update, and THEN read about all the reboot problems. I had no problems whatsoever...until today in the middle of sending a text--THEN it hit me. So, far, just one reboot. So far....
Same here, it reboots in the middle of my texts using handcent sometimes.
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Old May 15th, 2011, 08:43 PM   #29 (permalink)
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Quote:
Originally Posted by MSUTigger View Post
Have had that happen to me twice today. Also lost my first call on a reboot this afternoon. When the phone came back up, the call came back in with a weird ringtone that I've never used or set.
Same here. Ring tone changed after reboot. I have rebooted at least a dozen times. Mostly when disconnecting the charger. I did not have any problems until the update. Also reboots after I send an email. Gmail crash.
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Old May 16th, 2011, 12:07 AM   #30 (permalink)
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My phone had only 1 reboot that I noticed since launch day, got the OTA and had ZERO reboots that I was aware of, then came yesterday.. At least 12 that I noticed. I have noticed that Sat. the 14th seemed to be a big issue for a lot of people, Sunday I noticed at least 2 reboots and once the phone shut itself down and didnt boot back up. My phone was near flawless before this update, I will try the battery pull and see if this helps, if not a trip to my local verizon store will be in order..
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Old May 16th, 2011, 07:58 AM   #31 (permalink)
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After update, my phone has rebooted itself over 2 dozen times in a few days. I tried pulling the battery and pulling sim card out, but i still have the same reboot issue. It happened while I was in gallery, surfing web, talking on the phone...I want my thunderbolt before update as the phone with gps and sms bugs was much more serviceable!!!
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Old May 16th, 2011, 08:47 AM   #32 (permalink)
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Quote:
Originally Posted by avanthomme View Post
After update, my phone has rebooted itself over 2 dozen times in a few days. I tried pulling the battery and pulling sim card out, but i still have the same reboot issue. It happened while I was in gallery, surfing web, talking on the phone...I want my thunderbolt before update as the phone with gps and sms bugs was much more serviceable!!!

Call and get a replacement...
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Old May 16th, 2011, 08:54 AM   #33 (permalink)
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Well - I got the phone on Thursday - and the update on Friday - so - I don't really have much to compare. But - withing the past 18 hours - it's rebooted twice that I know of - while playing Words With Friends.
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Old May 16th, 2011, 09:31 AM   #34 (permalink)
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Not Rooted and all stock and no OTA update for me either. The only 2 reboots I have had were caused by some crap apps I put on my phone. GPS works great and other then the poor battery life this is the best android phone I have had.
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Old May 16th, 2011, 10:31 AM   #35 (permalink)
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Do you need to have insurance on the phone to get it replaced for the random reboots?
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Old May 18th, 2011, 06:47 PM   #36 (permalink)
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Quote:
Originally Posted by irochos101 View Post
Do you need to have insurance on the phone to get it replaced for the random reboots?
No, you don't. You might not necessarily get a brand new phone, as it is possible you may receive one that's refurbished. Though, the phone is still pretty new in terms of marketing that you might actually receive a new one. The reason why you won't need the insurance is because of the one year manufacturer's warranty provided by HTC. Please keep in mind this would be for just the reboot only.


I'm just putting this out there, but has anyone else noticed the times that the phone reboots?

I have had three reboots in the past 24 hours, yesterday at 5 p.m. est, today at 1 p.m., and then again at 7 p.m. I can't say for sure that they're exactly on the hour, but it's really close. Really close.

Also, the last time someone tried to call me, the phone didn't sound. The volume was all the way up for the ringer and I know the ringtone chosen works.
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Old May 18th, 2011, 07:36 PM   #37 (permalink)
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Mine rebooted right after the update then again about 5 minutes later. Ughh!

That's the only one I've seen lately.
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Old May 19th, 2011, 10:34 AM   #38 (permalink)
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Hey All - Just got back from the Verizonwireless corporate store. The bad news - the tech wasn't aware of the issue. The good news - he checked their system - as of 5/18 HTC is "Field Testing". No idea of a timeframe.

Also - although they didn't have them in the store - I was able to order the 2750 MaH Battery!!
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Old June 8th, 2011, 11:31 PM   #39 (permalink)
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Quote:
Originally Posted by daltekkie View Post
So far so good with me. I did a factory reset immediately following the update; so I'm hoping that will help reduce any conflicts between old data and new.
So...did it work? No more reboots?
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The HTC Thunderbolt is the first ever 4G phone on Verizon Wireless. The name is no surprise... you can expect the Thunderbolt to have lightning speeds as the carrier ushers in a new era of mobile power. While 4G speeds on a Verizon Android Phone ... Read More

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