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Old August 17th, 2011, 02:38 PM   #1 (permalink)
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Default HTCSync Calendar with Outlook via USB fails

HTCSync of calendar app (the one that comes with the phone) with MS Outlook via USB used to work fine. Now I get an error message "Unable to copy calendar items from your device". HTC Tech support recommends wiping the phone clean and rebuilding. They have other customers that have experienced the same thing and they have no fix for this issue, and they say it can happen again. While I've been happy with the phone for the 6 weeks I've owned it, I cannot completely rebuild the phone every couple of months. I know my frustration stems from having spent 3 years with another model of HTC that I should have ditched from day one, but I like the Thunderbolt and would like to keep it, IF it is going to be reliable.

Any help with this issue will be greatly appreciated. -Nancy


What I'm using:
HTC Sync version 3.0.5511
Windows Vista Home Premium Service Pack 2
MS Outlook 2007
USB connection for syncing

HTC Thunderbolt Model ADR6400L
Calendar app that came with phone
Runs Android 2.2.1

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Old August 17th, 2011, 04:28 PM   #2 (permalink)
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What has taken place since the last time the Calendar would sync correctly? Any updates on the phone or the computer, Anti-virus updates? You can try toggling Add-Ons off and back on in Outlook to see if that helps. And are you syncing outlook via a personally licensed copy of Outlook or are you using Outlook from your job? Sometimes companies run security updates that can prevent data connections.
 
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Old September 4th, 2011, 01:49 PM   #3 (permalink)
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USB sync is old school. Use the cloud.

You don't need an app or 3rd party software to sync Outlook Contacts and Calendar with Android. Instructions are at the following link. It works great. It works automatically. And it's free.
We can now synchronize Outlook & Android without a 3rd party app or Exchange Server!
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Old February 23rd, 2012, 07:02 PM   #4 (permalink)
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Default Had same problem

From the get go I had the same problems. Contacts would sync fine, but not calendar. Finally called support and had to tell them what to type into google to prove that others were having issue. After being on hold, was told it's a problem with their newest version of Sync and Outlook 2007. So if they know what the problem is why not institute a work around? They had me roll back to a previous version of sync.

That didn't work and produced the same error.

Paid software would have been an option if I didn't want to use the phone's built in calendar and contact applications.

I really didn't want my information out on a website which had the potential to be hacked, but was forced to do so. Installed Google's app which runs on your PC to sync between Outlook's calendar and to google'sand back.

That app can be found here: Getting started with Google Calendar Sync - Google Calendar Help

So far so good AND I do not have to rely upon plugging the phone into my computer in order for it to sync and I also have the added functionality to add to the calendar (if there is a lot to type) from any web browser.
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Old March 3rd, 2012, 01:40 PM   #5 (permalink)
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Quote:
Originally Posted by RazzMaTazz View Post
USB sync is old school. Use the cloud.

You don't need an app or 3rd party software to sync Outlook Contacts and Calendar with Android. Instructions are at the following link. It works great. It works automatically. And it's free.
We can now synchronize Outlook & Android without a 3rd party app or Exchange Server!
Google would steal personal info from their own families to make a profit. There is no way i'm giving them all of my contacts and calendar info.
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The HTC Thunderbolt is the first ever 4G phone on Verizon Wireless. The name is no surprise... you can expect the Thunderbolt to have lightning speeds as the carrier ushers in a new era of mobile power. While 4G speeds on a Verizon Android Phone ... Read More

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