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Old September 9th, 2011, 07:09 PM   #1 (permalink)
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Default Verizon and email to text spam

I just found out that Verizon will not block spam email to SMS messages on LTE devices. So basically, if someone wants to, they can blow through your SMS allowance and there is nothing you can really do about it.

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Old September 9th, 2011, 07:12 PM   #2 (permalink)
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I don't have an email to SMS service but if you are worried about it then why not just upgrade to an unlimited text plan? From what I remember they don't stop your texts at the allowance and the overage fee is outlandish
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Old September 9th, 2011, 07:20 PM   #3 (permalink)
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I don't have an email to SMS service but if you are worried about it then why not just upgrade to an unlimited text plan? From what I remember they don't stop your texts at the allowance and the overage fee is outlandish
Uh, because I am not a teenage girl so I don't need more than 250 text messages per month and should not have to pay for them.

How can you not have an email to SMS service? All someone needs to do is send an email to yournumber@vtext.com. I can not find a way to turn this off, and have read a post from a Verizon employee on the support forum that there is no way to do it for LTE devices.
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Old September 9th, 2011, 07:28 PM   #4 (permalink)
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Uh, because I am not a teenage girl so I don't need more than 250 text messages per month and should not have to pay for them.

How can you not have an email to SMS service? All someone needs to do is send an email to yournumber@vtext.com. I can not find a way to turn this off, and have read a post from a Verizon employee on the support forum that there is no way to do it for LTE devices.
yes, we have that option to have SMS's sent to our devices. Every VZW subscriber does. However, compared to other things out there, it's very seldom used (at least atm). That's probably also why it hasn't been on the "omg we better fix this" - because it hasn't been too widespread. I do agree though, if you DO get hit with something this way, it would definately be annoying, and hopefully there will be a way, either VZW or app-wise, to counteract it.
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Old September 9th, 2011, 07:39 PM   #5 (permalink)
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If you don't use the service you could find out the # the texts come from and block it with usage controls.

If you were to get bombed with it and called VZW I would think they might work with you. It is amazing we still have to pay for texts seeing as they cost the provider nothing
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Old September 9th, 2011, 07:45 PM   #6 (permalink)
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If you don't use the service you could find out the # the texts come from and block it with usage controls.

If you were to get bombed with it and called VZW I would think they might work with you. It is amazing we still have to pay for texts seeing as they cost the provider nothing
They are not coming from a number--they are from an email address. Blocking sms from email is not available for LTE devices--log on to your verizon wireless account and check.

BUT...I may have found a solution. Verizon has a new service--you can forward spam SMS to 7726 (SPAM) and Verizon will try to solve the issue. Here is the post from the Verizon rep:

"We have heard our customers on this, and we have launched a new program to help with SPAM. Take one (or several) of the SPAM messages and forward it to 7726 (which spells SPAM). This is a new process. Once you forward the message to 7726, you will get a reply text message asking the identity of the SPAM sender (the "From" address in the SPAM message you received). Once received, you will get a "Thank-you" message from the 7726 number. We will investigate on the back end.

The messages you send to and receive from the 7726 number are free of charge. This is a brand new program we are testing, and it just started on 09/1/11. Please make this common practice when receiving SPAM messages. This is not to be confused with alerts though. If you get alerts (something you signed up for), you should reply STOP to the message received before going the whole 7726 route.

I hope this answers your question.
MikeS1_VZW"



When I did this, I got a response back from Verizon that said to reply to the spam message with BLOCK. Going to try it.
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Old September 9th, 2011, 07:59 PM   #7 (permalink)
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So when the message comes thru it has an email address and not a phone # that starts with a bunch of zeros?
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Old September 9th, 2011, 10:05 PM   #8 (permalink)
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So when the message comes thru it has an email address and not a phone # that starts with a bunch of zeros?
Yeppers. It is actually an MMS. I already tried to send them an email and asked them to stop, but I think it was an automatic email. It is really not exactly spam--it is from a school system--it looks like they send you a text if delivery of an email fails or something. I have some dude's number that must have west TX connections--I have received phone calls and texts before. Everyone has been nice--I just tell them to tell the guy to let everyone know he has a new number. They have dwindled to nothing now, but I still get one of these every few days. My particular issue is not major...I was just dismayed that it seemed like there was no way to stop it. It would be nothing for a spammer to take a known verizon wireless area code and exchange and spam all 10,000 numbers constantly via email (I hope I am not giving some psycho ideas here, lol).
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Old September 9th, 2011, 10:17 PM   #9 (permalink)
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Yeppers. It is actually an MMS. I already tried to send them an email and asked them to stop, but I think it was an automatic email. It is really not exactly spam--it is from a school system--it looks like they send you a text if delivery of an email fails or something. I have some dude's number that must have west TX connections--I have received phone calls and texts before. Everyone has been nice--I just tell them to tell the guy to let everyone know he has a new number. They have dwindled to nothing now, but I still get one of these every few days. My particular issue is not major...I was just dismayed that it seemed like there was no way to stop it. It would be nothing for a spammer to take a known verizon wireless area code and exchange and spam all 10,000 numbers constantly via email (I hope I am not giving some psycho ideas here, lol).
Hmmm...what am I going to do this weekend

If something like that were to happen and you have confirmed with VZW they can't stop it then I think you would have a good case for them to cut you a break. I've never received an email via SMS and have unlimited SMS but I wouldn't want to get them at all.
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Old September 10th, 2011, 07:58 AM   #10 (permalink)
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Originally Posted by brizey View Post
Verizon has a new service--you can forward spam SMS to 7726 (SPAM) and Verizon will try to solve the issue. Here is the post from the Verizon rep:

"We have heard our customers on this, and we have launched a new program to help with SPAM. Take one (or several) of the SPAM messages and forward it to 7726 (which spells SPAM). This is a new process. Once you forward the message to 7726, you will get a reply text message asking the identity of the SPAM sender (the "From" address in the SPAM message you received). Once received, you will get a "Thank-you" message from the 7726 number. We will investigate on the back end.

The messages you send to and receive from the 7726 number are free of charge. This is a brand new program we are testing, and it just started on 09/1/11. Please make this common practice when receiving SPAM messages. This is not to be confused with alerts though. If you get alerts (something you signed up for), you should reply STOP to the message received before going the whole 7726 route.

I hope this answers your question.
MikeS1_VZW"
Thank you for that, brizey. Because I think this may be of interest to many Verizon users, I am going to post a new thread in Android Lounge with a link to this thread.

Some may know about this new experimental service, but many may not.
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Old September 12th, 2011, 03:23 PM   #11 (permalink)
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Great thread, the info is good to know However, I am not a teenage girl and I still have unlimited texting *ashamed*

Nontheless, great thread!
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Old September 12th, 2011, 03:44 PM   #12 (permalink)
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Great thread, the info is good to know However, I am not a teenage girl and I still have unlimited texting *ashamed*
Hey, if you're the GRANDFATHER of a teenage girl, you either need unlimited texting, or need to come out of retirement and find a job.
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Old September 18th, 2011, 08:55 AM   #13 (permalink)
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After poking at this some more, I've found a couple of solutions.

I read this at the NY Times:
Log in at vtext.com. Under Text Messaging, click Preferences. Click Text Blocking. You’re offered choices to block text messages from e-mail or from the Web....you can block specific addresses or Web sites.

The article is older, so I don't know if it still applies. It also includes more details and other options, so worth a look here.

Related, I hate that blocked calls go to voicemail. I want them BLOCKED. I just found an app that blocks both calls and emails, Call Control. It's free, and seems to work....
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Old September 19th, 2011, 07:56 AM   #14 (permalink)
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...Log in at vtext.com. Under Text Messaging, click Preferences. Click Text Blocking. You’re offered choices to block text messages from e-mail or from the Web....you can block specific addresses or Web sites...
You cannot block email addresses for LTE phones. We have two phones on our account--my phone can not be selected on that tab--only my wife's not LTE phone. You can block phone numbers, but not email to text.
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