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Old December 8th, 2011, 05:21 PM   #1 (permalink)
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Default Cracked My Screen. How do I fix it? Please Help!

About 30 minutes ago, I was jogging and my phone slipped out of my sweat pants. the screen shattered completely. Ive looked all over the internet to see how I could get it fixed but cant find anywhere. I called att support and they just said go to the att store? Does anyone know how much that will cost? Also does anyone know of where I could buy a replacement screen and install it my self?

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Old December 8th, 2011, 07:36 PM   #2 (permalink)
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Links were having problems in this post.......
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Old December 8th, 2011, 07:39 PM   #3 (permalink)
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Here how to
http://forum.xda-developers.com/showthread.php?t=733596

I found some digitizers here
HTC Vivid Screen Replacements & Repair Parts

I would suggest having it done professionally.

EDIT:Looks like there not in stock yet..Best bet is to send it to HTC or go to an AT&T store and see what they will do about it.If you had no insurance you will not be happy..
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Old December 8th, 2011, 11:07 PM   #4 (permalink)
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Sold out...? Well isn't the HTC holiday the exact same phone? It had some in stock
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Old December 9th, 2011, 06:02 AM   #5 (permalink)
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Sold out...? Well isn't the HTC holiday the exact same phone? It had some in stock
I don't think there the same.The part numbers aren't the same.
Holiday-1-G-0261a
Vivid-1-G-0261
Not that there sold out they just haven't stocked them yet.
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Old December 9th, 2011, 07:07 AM   #6 (permalink)
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I did just run across this one on Ebay.
HTC Vivid Digitizer Touch Screen Panel Glass Lens * US Seller * NEW | eBay
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Old December 9th, 2011, 07:10 AM   #7 (permalink)
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What about an HTC Raider screen. I'm almost positive those are the EXACT same phones
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Old December 9th, 2011, 07:23 AM   #8 (permalink)
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Originally Posted by tanner4137 View Post
What about an HTC Raider screen. I'm almost positive those are the EXACT same phones
Maybe im not 100% sure because i can't find a part number for the Raider.
Here is the Raider digitizer.
OEM HTC Raider 4G Holiday X710E Touch Screen Digitizer Replacement Parts
There are some on Ebay also.I would call htc or a dealer to see which ones will work.
This one is for the Vivid but more expensive.
HTC Vivid Digitizer Touch Screen Panel Glass Lens * US Seller * NEW | eBay
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Old December 9th, 2011, 05:10 PM   #9 (permalink)
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Well I went to the att storr. They're charging me $145. They said it will take a week for them to fix it!
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Old December 10th, 2011, 12:54 AM   #10 (permalink)
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Well I went to the att storr. They're charging me $145. They said it will take a week for them to fix it!
Glad your getting it fixed man.Your better off having them do it anyway.It don't look like a very easy project to do yourself.At least if they screw it up they will have to fix or replace it.
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Old December 18th, 2011, 02:26 PM   #11 (permalink)
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Default Dropped my Vivid

My poor husband just dropped my Vivid and the screen shattered.... I saw you got yours repaired at an AT&T store here in Dallas. Where did you go? I live in Dallas too - but my AT&t rep didn't offer up repair at their site......

Thanks!
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Old December 18th, 2011, 05:17 PM   #12 (permalink)
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I actually recently moved to Lubbock, but I found a few places in Dallas

Cell Phone Repair Center - iPHONE Repair- Cell Phone Repair - Dallas, TX
Cell Phone Repair Dallas, IPhone Repair Texas, Blackberry Repair, iPhone screen repair Dallas, IPhone Cracked Screen, IPhone Broken Glass, Computer Repair in Dallas, Game System Repair, - Rescuecellphone.com
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Old December 18th, 2011, 07:22 PM   #13 (permalink)
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Thank you! So, you took yours to an AT&T store out there then.... I was hoping you could recommend a store here. Thanks for the suggestions. I will try them tomorrow.
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Old February 19th, 2012, 04:05 AM   #14 (permalink)
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Long time Lurker on this thread, but I had to register to share that I found a video on it!

I've had a screen I bought off eBay for two weeks begging people on Youtube to do a video on it (so I could follow along). I just got messaged by the "irepairfast" Channel saying they just put one up. Its just what I needed! I'm brewing some coffee and getting this done tonight before I crack my LCD playing Angry Birds. lol

Just search "HTC VIVID SCreen Replacement" and you'll find the video to follow along with if thats your thing.

http://www.youtube.com/watch?v=H3mi4lAe58s
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Old March 20th, 2012, 08:49 AM   #15 (permalink)
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Quote:
Originally Posted by Vphillips27 View Post
My poor husband just dropped my Vivid and the screen shattered.... I saw you got yours repaired at an AT&T store here in Dallas. Where did you go? I live in Dallas too - but my AT&t rep didn't offer up repair at their site......

Thanks!
Has anyone told HTC that they should have used Gorilla Glass in the Vivid??? Maybe a supplier will get the idea????

I did the same thing, with my AT&T insurance they wanted to charge me $200. I threatened to leave for Sprint and they simply gave me a new contract (already had signed up for 2 years for 1st Vivid) and charged me $50. Cheaper than getting it fixed . . .
I think the reps get dinged if they lose a customer so they are motivated to may you happy.
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Old March 20th, 2012, 09:01 AM   #16 (permalink)
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Quote:
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Has anyone told HTC that they should have used Gorilla Glass in the Vivid??? Maybe a supplier will get the idea????

I did the same thing, with my AT&T insurance they wanted to charge me $200. I threatened to leave for Sprint and they simply gave me a new contract (already had signed up for 2 years for 1st Vivid) and charged me $50. Cheaper than getting it fixed . . .
I think the reps get dinged if they lose a customer so they are motivated to may you happy.
Gorilla glass only goes so far...I am the king of cracked screens. I replaced the front glass twice on my iphone4, the back glass once. I replaced the screen on my Bravo once. 3 times on the inspire. So far, i'm knocking on wood...I bought the Otterbox Commuter at the att store with the vivid. its never been in motion without it(although i will sit on the couch and marvel at its beauty without its case)
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HTC Vivid
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The HTC Vivid is a 4G LTE smartphone for AT&T. It features a large 4.5-inch qHD display, 1.2GHz dual-core processor, and 8MP camera capable of 1080p video capture. The device has been released on other networks as the HTC Raider. A high-end s... Read More



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