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Old September 12th, 2012, 04:04 AM   #1 (permalink)
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Thumbs down Phone turns off on it's own

So my HTC Vivid has powered down like 6 or 7 times on it's own today. Every time I turn it back on, it's working fine, but just continues to turn off on it's own! Today has been the most times it's turned off on it's own. I have Ice Cream sandwich. Anyone else having this problem? If so, any solutions? Thanks!

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Old November 6th, 2012, 12:24 PM   #2 (permalink)
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Mine has been doing the same thing for a while now. AT&T said it was an app so that was deleted and a factory reset was done on my own. The phone was still doing the same so I took it back to AT&T. The same tech then said he had to do the factory reset in store. He came back telling me to wait a few days before I add any new apps then add an app once a day to see what is causing the shut down.

Surprise, surprise...I have added no new apps. The factory reset done by AT&T was yesterday at 2 pm and the phone turned off about 4 hours later....Let's see what they say today.

Have you had any luck?
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Old November 7th, 2012, 05:04 PM   #3 (permalink)
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You clearly have a faulty Vivid. I would take it back and insist on a replacement phone, if it is still under warranty.
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HTC Vivid
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The HTC Vivid is a 4G LTE smartphone for AT&T. It features a large 4.5-inch qHD display, 1.2GHz dual-core processor, and 8MP camera capable of 1080p video capture. The device has been released on other networks as the HTC Raider. A high-end s... Read More

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