December 6th, 2012, 02:28 PM
Join Date: Apr 2011
Device(s): motorola xoom 2 ME,
Samsung galaxy S3 (blue),
Thanked 764 Times in 558 Posts
Originally Posted by CristinaD
If this happens after you make a call and you have a case, the problem is the proximity sensor. Today I bought a phone case and I have the same problem because the case covers the sensor, and even if I don't have the phone next to my ear, the screen remains off. I still don't know how to disable the sensor, I'm working on that
I guess you need to get rid of the case mate or else punch a jole in the case where the proximity sensor is.
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