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Old September 4th, 2010, 09:01 PM   #1 (permalink)
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Default HTC Wildfire - People App Force Closing?

Hi All,

I'm new and am having a bit of an issue with my HTC Wildfire (Stock standard UK version, not rooted), I don't think it's a specific issue to the phone so thought posting here would be the best bet but feel free to move the thread if there is a better spot for it.

Basically when I try to view certain contacts details through the People app it will force close. All contacts were originally on the sim and have now all been moved to Gmail Contacts and removed from the sim, there are no contacts stored solely on the phone and no facebook contacts either. It only appears to be certain people (the majority still work), they will be working fine for weeks and then one day they will stop working and from then onwards if I try to view their details or access them from the People app it will force close. It generally seems to be regular contacts rather than ones not viewed very often.

I've been searching the web for similar problems and haven't had any luck, the only similar issue seem to involve using the People app with Facebook contacts which hasn't been accessed or syched on this phone.

I've attached an extract from the system log with some of the error details (Unhandled Exceptions, BinderDied and Permissions issues) ... anyone have any ideas on how to fix the problem?

Quote:
Log Collector version: 1.1.0
Device model: HTC Wildfire
Firmware version: 2.1-update1
Kernel version: 2.6.29-4266b2e1
htc-kernel@and18-2 )
#1 PREEMPT Wed May 19 21:21:28 CST 2010
Build number: ERE27

09-05 09:58:04.702 I/SyncControl_People( 3080): Cancel sync: com.android.contacts
09-05 09:58:04.702 I/SyncControl_People( 3080): Cancel sync: gmail-ls
09-05 09:58:04.712 I/SyncControl_People( 3080): Cancel sync: calendar
09-05 09:58:04.712 W/dalvikvm( 82): disableGcForExternalAlloc: false
09-05 09:58:04.722 D/PhoneWindow( 1788): DebugMonitor class=com.htc.launcher.Launcher focus=false
09-05 09:58:04.752 I/SyncControl_People( 3080): Cancel sync: com.android.contacts
09-05 09:58:04.832 D/PhoneWindow( 3080): DebugMonitor class=com.android.htccontacts.ContactsTabActivity focus=true
09-05 09:58:04.832 D/PhoneWindow( 3080): DebugMonitor class=com.android.htccontacts.BrowseContactsAllAct ivity focus=true
09-05 09:58:05.032 D/PluginLoader( 3080): components loaded: 0 for feature: AddBrowseLayerTab
09-05 09:58:05.382 D/dalvikvm( 82): GC freed 32486 objects / 1846584 bytes in 361ms
09-05 09:58:06.012 I/BrowseContactsAllActivity( 3080): 146) ["AAA-Contact2": 0] <EVENT:0>, <CALLLOG:0>, <MESSAGE:0>, <EMAIL:0>, <SOCIAL_NETWORK:0>
09-05 09:58:06.262 I/BatteryStatsImpl( 82): notePhoneSignalStrengthLocked: 3->2
09-05 09:58:06.532 D/dalvikvm( 3080): GC freed 6794 objects / 393032 bytes in 156ms
09-05 09:58:06.602 D/dalvikvm( 3080): threadid=27 wakeup: interrupted
09-05 09:58:06.662 I/BrowseContactsAllActivity( 3080): 158) ["Contact Name": 0] <EVENT:0>, <CALLLOG:0>, <MESSAGE:0>, <EMAIL:0>, <SOCIAL_NETWORK:0>
09-05 09:58:11.912 W/dalvikvm( 82): disableGcForExternalAlloc: true
09-05 09:58:11.912 I/ActivityManager( 82): Starting activity: Intent { act=android.intent.action.VIEW dat=content://com.android.contacts/contacts/lookup/3890i74a64d748d20efc8/192 cmp=com.android.htccontacts/.ContactDetailTabActivity }
09-05 09:58:11.932 D/PhoneWindow( 3080): couldn't save which view has focus because the focused view com.android.internal.policy.impl.PhoneWindow$Decor View@44764c70 has no id.
09-05 09:58:11.932 I/SyncControl_People( 3080): Removed all auto sync killer...
09-05 09:58:11.982 W/dalvikvm( 82): disableGcForExternalAlloc: false
09-05 09:58:12.042 V/PeopleApp( 3080): getPreInflatedTabLayout: com.htc.widget.TabSwitchHost@44794838
09-05 09:58:12.052 D/HtcContactInfo( 3080): buildAllInfo before getLookupUri mContactUri: content://com.android.contacts/contacts/lookup/3890i74a64d748d20efc8/192
09-05 09:58:12.082 D/HtcContactInfo( 3080): buildAllInfo after getLookupUri mContactUri: content://com.android.contacts/contacts/lookup/3890i74a64d748d20efc8/192
09-05 09:58:12.312 W/Sources ( 3080): Unknown type=com.google, mime=vnd.android.cursor.item/nickname
09-05 09:58:12.312 W/Sources ( 3080): Unknown type=com.google, mime=vnd.com.google.cursor.item/contact_misc
09-05 09:58:12.312 W/Sources ( 3080): Unknown type=com.google, mime=vnd.android.cursor.item/nickname
09-05 09:58:12.312 W/Sources ( 3080): Unknown type=com.google, mime=vnd.com.google.cursor.item/contact_misc
09-05 09:58:12.472 D/dalvikvm( 3080): GC freed 3573 objects / 154048 bytes in 105ms
09-05 09:58:12.803 D/HtcViewContactDetailActivity( 3080): onCreate, End new a thread to get AdnRecordsSize
09-05 09:58:12.832 W/Sources ( 3080): Unknown type=com.google, mime=vnd.android.cursor.item/nickname
09-05 09:58:12.832 W/Sources ( 3080): Unknown type=com.google, mime=vnd.com.google.cursor.item/contact_misc
09-05 09:58:12.842 V/Sources ( 3080): getAccounts: com.htc.newsreader com.android.htccontacts.model.FallbackSource@447bf 088 true false
09-05 09:58:12.842 V/Sources ( 3080): getAccounts: com.htc.sync.provider.weather com.android.htccontacts.model.FallbackSource@447bf 088 true false
09-05 09:58:12.842 V/Sources ( 3080): getAccounts: com.htc.android.Stock com.android.htccontacts.model.FallbackSource@447bf 088 true false
09-05 09:58:12.842 V/Sources ( 3080): getAccounts: com.google com.android.htccontacts.model.GoogleSource@447e62b 8 false true
09-05 09:58:12.842 W/Sources ( 3080): Unknown type=com.google, mime=vnd.android.cursor.item/nickname
09-05 09:58:12.852 D/AndroidRuntime( 3080): Shutting down VM
09-05 09:58:12.852 W/dalvikvm( 3080): threadid=3: thread exiting with uncaught exception (group=0x4001e390)
09-05 09:58:12.852 E/AndroidRuntime( 3080): Uncaught handler: thread main exiting due to uncaught exception
09-05 09:58:12.892 E/AndroidRuntime( 3080): java.lang.RuntimeException: Unable to resume activity {com.android.htccontacts/com.android.htccontacts.ContactDetailTabActivity}: java.lang.RuntimeException: Unable to resume activity {com.android.htccontacts/com.android.htccontacts.HtcViewContactDetailActivi ty}: java.lang.NullPointerException
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.ActivityThread.performResumeActivity(A ctivityThread.java:3074)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.ActivityThread.handleResumeActivity(Ac tivityThread.java:3099)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.ActivityThread.handleLaunchActivity(Ac tivityThread.java:2625)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.ActivityThread.access$2200(ActivityThr ead.java:126)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.ActivityThread$H.handleMessage(Activit yThread.java:1932)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.os.Handler.dispatchMessage(Handler.java:99 )
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.os.Looper.loop(Looper.java:123)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.ActivityThread.main(ActivityThread.jav a:4603)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at java.lang.reflect.Method.invokeNative(Native Method)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at java.lang.reflect.Method.invoke(Method.java:521)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at com.android.internal.os.ZygoteInit$MethodAndArgsCa ller.run(ZygoteInit.java:860)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at com.android.internal.os.ZygoteInit.main(ZygoteInit .java:618)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at dalvik.system.NativeStart.main(Native Method)
09-05 09:58:12.892 E/AndroidRuntime( 3080): Caused by: java.lang.RuntimeException: Unable to resume activity {com.android.htccontacts/com.android.htccontacts.HtcViewContactDetailActivi ty}: java.lang.NullPointerException
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.ActivityThread.performResumeActivity(A ctivityThread.java:3074)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.LocalActivityManager.moveToState(Local ActivityManager.java:170)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.LocalActivityManager.dispatchResume(Lo calActivityManager.java:521)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.ActivityGroup.onResume(ActivityGroup.j ava:58)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at com.android.htccontacts.app.BaseTabActivity.onResu me(BaseTabActivity.java:255)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at com.android.htccontacts.ContactDetailTabActivity.o nResume(ContactDetailTabActivity.java:387)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.Instrumentation.callActivityOnResume(I nstrumentation.java:1149)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.Activity.performResume(Activity.java:3 804)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.ActivityThread.performResumeActivity(A ctivityThread.java:3059)
09-05 09:58:12.892 E/AndroidRuntime( 3080): ... 12 more
09-05 09:58:12.892 E/AndroidRuntime( 3080): Caused by: java.lang.NullPointerException
09-05 09:58:12.892 E/AndroidRuntime( 3080): at com.android.htccontacts.HtcViewContactDetail.newHt cEventEntry(HtcViewContactDetail.java:1024)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at com.android.htccontacts.HtcViewContactDetailActivi ty.buildEntries(HtcViewContactDetailActivity.java: 1100)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at com.android.htccontacts.HtcViewContactDetailActivi ty.dataChanged(HtcViewContactDetailActivity.java:8 96)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at com.android.htccontacts.HtcViewContactDetailActivi ty.onResume(HtcViewContactDetailActivity.java:290)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.Instrumentation.callActivityOnResume(I nstrumentation.java:1149)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.Activity.performResume(Activity.java:3 804)
09-05 09:58:12.892 E/AndroidRuntime( 3080): at android.app.ActivityThread.performResumeActivity(A ctivityThread.java:3059)
09-05 09:58:12.892 E/AndroidRuntime( 3080): ... 20 more
09-05 09:58:12.932 I/Process ( 82): Sending signal. PID: 3080 SIG: 3
09-05 09:58:12.932 I/dalvikvm( 3080): threadid=7: reacting to signal 3
09-05 09:58:12.932 E/dalvikvm( 3080): Unable to open stack trace file '/data/anr/traces.txt': Permission denied
09-05 09:58:12.952 D/PluginLoader( 3080): components loaded: 0 for feature: AddDetailLayerTab
09-05 09:58:13.232 D/PhoneWindow( 82): DebugMonitor class=com.android.server.am.AppErrorDialog focus=true
09-05 09:58:13.242 I/DumpStateReceiver( 82): Added state dump to 1 crashes
09-05 09:58:15.762 I/Process ( 3080): Sending signal. PID: 3080 SIG: 9
09-05 09:58:15.792 I/WindowManager( 82): WIN DEATH: Window{44914f68 com.android.htccontacts/com.android.htccontacts.ContactsTabActivity paused=false}
09-05 09:58:15.802 I/ActivityManager( 82): Process com.android.htccontacts (pid 3080) has died.
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name miss_calls_count_by_id
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name profile_updates
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name events
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name allmessages
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name allmessages_with_account
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name miss_calls_count_by_id
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name miss_calls_count_by_id
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name allmessages_with_account
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name profile_updates
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name events
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name allmessages
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name services
09-05 09:58:15.802 W/ContentService( 82): binderDied() at ObserverNode name allmessages_with_account
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name allmessages_with_account
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name profile_updates
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name events
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name allmessages
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name allmessages
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name miss_calls_count_by_id
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name profile_updates
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name events
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name allmessages_with_account
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name miss_calls_count_by_id
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name services
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name allmessages
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name allmessages_with_account
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name profile_updates
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name events
09-05 09:58:15.812 W/ContentService( 82): binderDied() at ObserverNode name allmessages
09-05 09:58:15.822 W/ContentService( 82): binderDied() at ObserverNode name allmessages_with_account
09-05 09:58:15.822 W/ContentService( 82): binderDied() at ObserverNode name allmessages
09-05 09:58:15.822 W/ContentService( 82): binderDied() at ObserverNode name profile_updates
09-05 09:58:15.822 W/ContentService( 82): binderDied() at ObserverNode name events
09-05 09:58:15.832 W/ContentService( 82): binderDied() at ObserverNode name miss_calls_count_by_id
09-05 09:58:15.852 W/ContentService( 82): binderDied() at ObserverNode name profile_updates
09-05 09:58:15.852 W/ContentService( 82): binderDied() at ObserverNode name events
09-05 09:58:15.872 W/ContentService( 82): binderDied() at ObserverNode name miss_calls_count_by_id
09-05 09:58:15.872 D/issue ( 82): WindowManager framework defect: detect view leak, fix it manually
09-05 09:58:15.882 I/ActivityManager( 82): Start proc com.android.htccontacts for activity com.android.htccontacts/.ContactsTabActivity: pid=3228 uid=10001 gids={3003, 1015}
09-05 09:58:15.882 I/JuLOG ( 82): Is it a good time to clear Browser's memory! rec.curAdj=10
09-05 09:58:16.042 I/dalvikvm( 3228): Debugger thread not active, ignoring DDM send (t=0x41504e4d l=38)
09-05 09:58:16.062 E/ActivityManager( 82): fail to set top app changed!
09-05 09:58:16.082 I/UsageStats( 82): Unexpected resume of com.android.htccontacts while already resumed in com.android.htccontacts
09-05 09:58:16.102 W/dalvikvm( 82): disableGcForExternalAlloc: false
09-05 09:58:16.102 I/ActivityManager( 82): Displayed activity com.android.htccontacts/.ContactsTabActivity: 266 ms (total 4142 ms)
09-05 09:58:16.102 I/dalvikvm( 3228): Debugger thread not active, ignoring DDM send (t=0x41504e4d l=50)
09-05 09:58:16.142 W/dalvikvm( 3228): Refusing to reopen boot DEX '/system/framework/com.htc.android.pimlib.jar'
09-05 09:58:16.212 V/PeopleApp( 3228): PeopleApp constructed: com.android.htccontacts.PeopleApp@449088c8
09-05 09:58:16.452 D/dalvikvm( 3228): GC freed 1106 objects / 91232 bytes in 98ms
09-05 09:58:16.702 D/NetworkLocationProvider( 82): onCellLocationChanged [33003,75445650]
09-05 09:58:16.952 I/ContactsListActivity( 3228): Called with action: null
09-05 09:58:17.012 I/SyncControl_People( 3228): Cancel sync: com.android.contacts
09-05 09:58:17.012 I/SyncControl_People( 3228): Cancel sync: gmail-ls
09-05 09:58:17.012 I/SyncControl_People( 3228): Cancel sync: calendar
09-05 09:58:17.042 I/SyncControl_People( 3228): Cancel sync: com.android.contacts
Cheers

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Old September 6th, 2010, 03:10 AM   #2 (permalink)
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Nobody have any ideas?
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Old September 10th, 2010, 08:37 PM   #3 (permalink)
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Bummer, still stuck without being able to access certain contacts, thinking about doing a factory reset but that would be a bit of a PITA.
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Old September 12th, 2010, 12:29 PM   #4 (permalink)
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Default Same problem

I am having the same problem with my UK Wildfire. It got worse after the recent software OTA update HTC pushed out. Currently going through their support website which has provided VERY little answers. I will let you know if they come back with some useful advice.
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Old September 13th, 2010, 08:58 AM   #5 (permalink)
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Have you tried clearing cache and data through manage applications? You will lose all your contacts though, so hopefully they're all google contacts.
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Old October 23rd, 2011, 02:48 AM   #6 (permalink)
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if u have recently downloaded any social network or anything that syncs ur contacts like facebook,google plus,twitter etc unistall them and ur people app should work just fine !
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Old October 23rd, 2011, 02:49 AM   #7 (permalink)
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btw i registered to this website just to answer ur question becz i had the same issue and its veeryy annoying !
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Old December 30th, 2012, 01:40 PM   #8 (permalink)
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I'm having a simular problem but with friendstream, is a brand new phone out of the box, had it since xmas, I have set up my email like the phone told me to, and can't access that either. Phone tells me for friendstream.. "The application Friend Stream (process com.htc.friendstream) has stopped unexpectedly. Please try again. Force Close"
for MyEmail.. it tells me.."you need a network connection to use this application. Please turn on mobile network or Wi-Fi in Settings"... I go to settings (I have a mobile network by the way) and Mobile network is ticked but unhighlighted (I can't do anything with it) and says it is Turning on.... ... never says turned on, only Turning on.....
I had no problem with network, friendstream and email yesterday, woke up thismorning and now have a problem..
any help would be great
thanks.
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HTC Wildfire
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The hardware of the HTC Wildfire isn't exactly 'jaw dropping,' but still great for an 'entry-level' handset for folks on a budget. Specs include a 5 MP camera with geo-tagging & auto-focus, 3.2" inch capacitive that sup... Read More

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