May 19th, 2012, 01:21 AM
Join Date: May 2010
Device(s): White Samsung Galaxy Note 2 AT&T,
Black Samsung Galaxy S4 VZW,
White Samsung Galaxy S4 AT&T
Carrier: AT&T and Verizon
Thanked 2,535 Times in 1,330 Posts
Nancy, Welcome to Android Forums!
I am not sure what the cause might be, but if you have insurance, you can make a claim, and get a replacement for a relatively small cost.
I am also including the link to the HTC Wildfire forum, where you might find someone who has had the same issue, that will get you the information that you need.
HTC Wildfire - Android Forums