Hello. I'm a new member here and do not know where to go for help with the problems on my phone.
Problem 1: Phone will not allow data transfer for extended periods of time.
- I have the Data transfer turned on. I am in a network that I have always gotten data in before. I have gone into my mobile network settings and turned data enabled on and off. Data has always been on. I have data enabled while roaming. It automatically selects the system. When data is on and I am connected to a network the icon turns green and when I am not connected it turns a smokey grey color which I assumed meant that I was roaming. Normally it's not a problem however sometimes the icon will stay the smokey white color for months. I believe the longest I have had to deal with it roaming was two months. There also was a time where it wouldn't give me data transfer at all and I could only use wifi to connect to anything.
Problem 2: Phone resets randomly.
Now maybe this is because I'm a klutz and have dropped my phone quite a few times. However this usually happens when I don't have data. For instance,yesterday it reset at least twice.
Problem 3: If phone restarts I get a green circle.
-To get around this I usually press the power button on and off until the blue loading screen for Tracfone has passed. (My Ascend is through straight talk who is a part of Tracfone) Then I have to wait for the lock screen to come up. The lock screen says that it never has signal. I then press emergency call and wait for the x on top of the signal bar to go away, enter my password and begin using my phone. If I don't do this the phone will load with a black screen with a tiny green circle rotating in the middle. It then pops up with the message "The application com.android.huawei.keyprogramming has stopped unexpectedly. Please try again and the only button I can press is force close.
Problem 4: Volume will randomly be turned up after resetting.
This might just be my butt hitting buttons. I'm not really sure.
Problem 5: Phone doesn't recognize the SD Card.
Randomly my phone will decide there isn't an SD Card in it when there is. I take out the SD Card put it back in and phone still doesn't recognize it.
I think those are the main tech problems I am having. I'm planning on resetting the whole thing and cleaning everything off of it. I've done that before and it's fixed it but only for a month or so.
Phone:Huawei Ascend 2
Data: I believe that my data comes from Verizion towers.
Phone status info:
PRL Vers. :61009
Signal Strength: -109dBm 0asu
Mobile Network type: CDMA EvDo Rev. A
Model Number: M865C
Android Version: 2.3.6
Baseband Version: 60501015
Kernel Version: email@example.com
Hopefully someone can help me figure out what's been going on.