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Old December 1st, 2010, 02:28 AM   #1 (permalink)
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Default Help please! Huawei Ascend won't let me add widgets!!!

It worked fine up until now. Every time i try to add a clock widget or even just one of the huawei widgets it says Sorry! The application Canvas (Process android process.launcher) has stoped working unexpectedly please try again. Yet no matter how many times i try it or restart the phone it won't work. i even downloaded a virus scanner and it says its very clean... so i'm completely clueless here...

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Old December 1st, 2010, 02:35 AM   #2 (permalink)
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It worked fine up until now. Every time i try to add a clock widget or even just one of the huawei widgets it says Sorry! The application Canvas (Process android process.launcher) has stoped working unexpectedly please try again. Yet no matter how many times i try it or restart the phone it won't work. i even downloaded a virus scanner and it says its very clean... so i'm completely clueless here...
Hey there dude!

Welcome to the forums buddy!

Hmm, try reinstall the os or do hard format that's the best bet i have to solve it dude

I think you will find it here maybe (look at post number 2 dude) :

Cricket OEM Rom for Huawei Ascend - xda-developers

Regards

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Old December 1st, 2010, 02:42 AM   #3 (permalink)
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Default Thanks... but...

Thanks for the warm welcome...

Although... nothing you said makes any sense to me... i'm not really the brightest when it comes to tech.
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Old December 1st, 2010, 02:48 AM   #4 (permalink)
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Thanks for the warm welcome...

Although... nothing you said makes any sense to me... i'm not really the brightest when it comes to tech.
It's all good dude!

No worries dude! We are all good at different things! Hell i can't paint to save my life hahahah

Hmm what you need to do is reinstall the OS (operating system dude) by the sounds of it, or you could try a hard format (factory reset) but i think you shud try hard format first actually.

!!WARNING!!

You will lose all data so back up first to sd card as much as you can dude... let me know if you okay with that hey.

You can always download your apps again from the google account you have but sync ur contacts to google so you can get them back again

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Old December 1st, 2010, 02:54 AM   #5 (permalink)
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Default yeah thats fine.

I'm perfectly ok with doing that... i just don't know how to sync up w/ google.
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Old December 1st, 2010, 03:00 AM   #6 (permalink)
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Cool man!

No worries!

Hmm okay, i think you go to "dialer" then contacts, then press "menu" then go "manage contacts"
Go "copy contacts"

Now select which contacts you want to sync to google then go "copy to"

Now it shud give you an option to sync with your account and Woolah!

Let me know if you got any problems dude!

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Old December 1st, 2010, 03:02 AM   #7 (permalink)
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Ok thanks. there is a copy option... but there's also an option to backup to my sd card. Would that be ok to do or should i just copy them?
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Old December 1st, 2010, 03:05 AM   #8 (permalink)
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Ok thanks. there is a copy option... but there's also an option to backup to my sd card. Would that be ok to do or should i just copy them?
Oh ja!

I forgot about that actually hahah lol

Okay, i would recommend both just incase something else goes wrong dude

If this does not work then you will need to reinstall
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Old December 1st, 2010, 03:08 AM   #9 (permalink)
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ok i did both. Now then... hopefully the final question... how do i restore factory settings and is there anything else i need to do afterwards?
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Old December 1st, 2010, 03:13 AM   #10 (permalink)
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ok i did both. Now then... hopefully the final question... how do i restore factory settings and is there anything else i need to do afterwards?
Hmm i think maybe messages (SMS) too maybe,

And photos and other stuff like that maybe. Have you got an USB cable for your PC by any chance dude?
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Old December 1st, 2010, 03:17 AM   #11 (permalink)
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yeah i have a usb cord for it. although if ur talking about backing up my pics and texts... i won't need to. there were none taken with the phone so far and the messages arn't important...I'm just not sure how to restore it.
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Old December 1st, 2010, 03:23 AM   #12 (permalink)
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yeah i have a usb cord for it. although if ur talking about backing up my pics and texts... i won't need to. there were none taken with the phone so far and the messages arn't important...I'm just not sure how to restore it.
Cool,

All you need to remember is your google account sign in (email) to restore the contacts

And all apps are kept with your account on google servers over seas.

Okay to perform hard reset go to "menu" ----> settings ------> Privacy-------> Factory data Reset.

That shud do it , if not then you need to reinstall
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Old December 1st, 2010, 03:33 AM   #13 (permalink)
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It worked! thanks so much! If you don't mind i have 1 more question!... how do you delete fatory apps? like the useless ones for me like for example that bowling game and photobucket?
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Old December 1st, 2010, 03:38 AM   #14 (permalink)
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Hahhaa!

Awesome man! Thanx to you too!

Only a pleasure dude

Hmm i dunno about the stock ROM applications but try going into "Menu"------->Settings------> Applications

I think you can uninstall them from there dude

Keep well dude!

Regards

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Old December 1st, 2010, 09:21 PM   #15 (permalink)
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You could have just installed Launcherpro you didn't really need to do all of those steps
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Old December 2nd, 2010, 05:17 PM   #16 (permalink)
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im diggin launcherPro right now... many more options
(its an app that changes your home screen)
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Old December 2nd, 2010, 10:30 PM   #17 (permalink)
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Just had the same problem on my Ascend man. Very frustrating, thank god for the people on this forum.

Just curious... anybody that have cricket have their 3G not work alot of the time, but Wi-Fi is great?
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Old December 7th, 2010, 10:27 AM   #18 (permalink)
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Muldy I had problems with my 3G when i first got the phone. All i did was take it to the CricKet store and they told me that it wasn't programmed right so he just reprogrammed it and now I get 3G on my phone. Which i'm very thankful for cause 1X is VERY SLOW
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Old December 7th, 2010, 10:41 PM   #19 (permalink)
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My phone had the problem, amd the hard reset worked great! Thank you Stinky
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Old December 8th, 2010, 01:33 AM   #20 (permalink)
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As for the original topic, you may not have to do a full reset. My phone would not let me add widgets at all at one point. Canvas would crash every time I tried to add any widgets. All it took to fix the problem was to uninstall the last apps that I had installed in reverse order until I could add widgets again. Then I reinstalled the same apps and checked between them to make sure that canvas would not crash. This may be worth a try for someone if you do not want to go through the process of the reset.
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Old December 12th, 2010, 10:09 PM   #21 (permalink)
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Uninstall Canvas. Extremely ugly homescreen. I installed LauncherPro on day one and been using since. I've been using android for two years now.
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Old December 14th, 2010, 08:19 PM   #22 (permalink)
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I had the same problem yesterday. I found on another forum that it was an incompatibility issue with the application 'Shazam'. As soon as I uninstalled 'Shazam' I no longer had the problem. I am now using 'SoundHound' instead.
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Old December 30th, 2010, 01:41 PM   #23 (permalink)
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Or you could just uninstall Shazam. I loaded that a week or so and haven't played with any widgets since, but came across a couple of other posts in my search that people deleted that and it worked as well as here but it sounded too easy. Mine was crashing all the time. I just uninstalled Shazam and the problem is now GONE!
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Old December 30th, 2010, 02:07 PM   #24 (permalink)
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Glad you got your problem worked out. If you have any problems with your reset you may have to dial *228 to finish your setup.

Some things may not work for you until you do.

Cheers!
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Old December 30th, 2010, 10:02 PM   #25 (permalink)
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The problem was happening to me. I installed launcher pro. I like it except now my end key doesnt end current applications it takes me to an option screen that makes me choose between canvas setting or launcher pro. Is there a fix for this? Otherwise I cant exit out of the internet or other applications.
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Old December 30th, 2010, 10:36 PM   #26 (permalink)
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if it askes you to chose between launcher pro and canvas...chose set as defualt and press launcher pro
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Old January 8th, 2011, 01:02 PM   #27 (permalink)
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how do you do a hard reset? what are the steps?
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Old January 8th, 2011, 03:02 PM   #28 (permalink)
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Quote:
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how do you do a hard reset? what are the steps?

Turn off phone. Press volume up, send key, and power. Release all after the phone vibrates. Using trackball choose wipe data/factory reset, select yes. Next choose wipe cache partition, and select yes. After that, choose reboot phone.
 
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Old January 11th, 2011, 07:10 AM   #29 (permalink)
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I have had my ascend for 2 months & my widgets have never worked. I even took my phone to cricket & they did a hard reset & told me it was weather bug. I just removed shazam and my widgets work! Thank you!
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Old January 11th, 2011, 02:46 PM   #30 (permalink)
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I have had my ascend for 2 months & my widgets have never worked. I even took my phone to cricket & they did a hard reset & told me it was weather bug. I just removed shazam and my widgets work! Thank you!
They really should take Shazam off the market until the developer gets it fixed. It seems everyone has probs with it! Did you try Sound Hound? It works great.
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Old January 11th, 2011, 02:57 PM   #31 (permalink)
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Quote:
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They really should take Shazam off the market until the developer gets it fixed. It seems everyone has probs with it! Did you try Sound Hound? It works great.
What is Sound Hound?
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Old January 11th, 2011, 03:22 PM   #32 (permalink)
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Quote:
Originally Posted by NY11725 View Post
What is Sound Hound?
It's a music recognizing program that I really like. It does the same thing that Shazam does but it doesn't mess up your phone.

Here's some info on it:

Sound Hound


You can get it at the Market.
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Old January 11th, 2011, 11:37 PM   #33 (permalink)
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Shazam is the devil and you guys (girls) are staints. It's funny how I never understood anything you guys were talking about "rooting, Z4 something or other, blah blah blah. But, when I had a problem I came here and WHALA problem solved...Thanks!!!
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Old January 12th, 2011, 08:48 AM   #34 (permalink)
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Quote:
Originally Posted by Jazziette View Post
It's a music recognizing program that I really like. It does the same thing that Shazam does but it doesn't mess up your phone.

Here's some info on it:

Sound Hound


You can get it at the Market.

Recommend by....
 
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Old January 12th, 2011, 10:56 AM   #35 (permalink)
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Originally Posted by Hunter0419 View Post
Shazam is the devil and you guys (girls) are staints. It's funny how I never understood anything you guys were talking about "rooting, Z4 something or other, blah blah blah. But, when I had a problem I came here and WHALA problem solved...Thanks!!!
Hi! Glad to hear the 'Ascend Team' here has been of help to you!
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Old January 12th, 2011, 10:56 AM   #36 (permalink)
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Recommend by....
And you were saying?
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Old January 12th, 2011, 02:52 PM   #37 (permalink)
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And you were saying?
Im saying who recommended Soundhound?
 
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Old January 12th, 2011, 03:01 PM   #38 (permalink)
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Quote:
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Im saying who recommended Soundhound?
I did. I use it and I like it. Why?
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Old January 12th, 2011, 06:39 PM   #39 (permalink)
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But who recommended it to you?
 
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Old January 12th, 2011, 06:46 PM   #40 (permalink)
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My post lost its point. You were supposed to say me. Remember the shazam thread about shazam causing problems and I said, " Try Soundhound. The free version has unlimited tags unlike the free version which has very limited tags." Then you replied something along the lines of, " That's great! I will try it out."
 
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