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Old February 21st, 2011, 02:08 AM   #1 (permalink)
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Default Huawei Ascend - How to do a Hard Reset

How to do a hard reset:

How to reset the Huawei Ascend using the buttons:

First remove battery for a few minutes and then put it back in.


Then at the same time hold the following:

volume up, call button and power button (hold until it vibrates)

When it asks for permissions select:

select wipe data/ factory to reset

That's it!
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Old February 21st, 2011, 01:24 PM   #2 (permalink)
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Marco, or whoever you are, LOL, please feel free to put your own complete instructions in here. I am attempting to put together some trouble shooting tips for those who need them. If they can be made better I would appreciate it and then I will adjust the first post accordingly.

Thanks!
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Old February 25th, 2011, 05:58 PM   #3 (permalink)
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It works!
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Old February 27th, 2011, 07:09 PM   #4 (permalink)
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Would this fix any touch screen out of sync type of problems?
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Old March 14th, 2011, 12:01 PM   #5 (permalink)
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this is similar to the steps i found in here...but yours are more simple. thx

How To Hard Reset or Format Huawei Ascend M860 - Android-Radar.com
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Old May 10th, 2011, 12:37 PM   #6 (permalink)
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I have been trying to do this but when i click on select wipe data/ factory to reset my system is not responsive. Nothing at all it wont select any of the options.
PLEASE HELP ME!
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Old May 11th, 2011, 05:29 AM   #7 (permalink)
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I have been trying to do this but when i click on select wipe data/ factory to reset my system is not responsive. Nothing at all it wont select any of the options.
PLEASE HELP ME!
Try settings> privacy> factory data reset
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Old May 23rd, 2011, 11:53 PM   #8 (permalink)
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Nothing happened at all. No vibration, zip. Had alrady taken out battery earlier, and the lights just flash on and off, on and off. Followed instructions above, beginning with again removing the battery, waiting, and pushing the three buttons together but ... nothing. Now screem is black after flashing for like ten mnutes. What is wrong here?! Haven't delted anything today, worked fine until I bought a new charger yesterday. It acts like it charged it but ???
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Old June 1st, 2011, 11:55 AM   #9 (permalink)
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OMG u r a GOD !!! i had been trying to unlock this phone for a week and a half nonstop... i had no idea...
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Old June 1st, 2011, 12:00 PM   #10 (permalink)
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Originally Posted by shadow011289 View Post
OMG u r a GOD !!! i had been trying to unlock this phone for a week and a half nonstop... i had no idea...

Bookmark this page, it is very useful. Huawei Ascend - All Things Root Guide
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Old June 16th, 2011, 11:06 AM   #11 (permalink)
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when I press volume up, call, and the power button it boots up the the huawei logo screen and stays there. it wont take me to recovery mode... anyone know why?
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Old June 24th, 2011, 12:16 AM   #12 (permalink)
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jazzi u dont know how much of a headache u relieve me from. thank u thank u very much for your knowlege
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Old June 25th, 2011, 02:31 AM   #13 (permalink)
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jazzi u dont know how much of a headache u relieve me from. thank u thank u very much for your knowlege

glad your up and running.
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Old June 26th, 2011, 01:00 AM   #14 (permalink)
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I tried doin the reset but when i do it just stayes on the white screen with the huawei logo.. any ideas what else i can do.
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Old June 26th, 2011, 02:55 AM   #15 (permalink)
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I tried doin the reset but when i do it just stayes on the white screen with the huawei logo.. any ideas what else i can do.

How to Flash the Huawei Ascend to Stock
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Old July 7th, 2011, 07:28 PM   #16 (permalink)
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Logo stuck on srceencan anyone help fix
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Old July 8th, 2011, 08:49 PM   #17 (permalink)
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Quote:
Originally Posted by Jazziette View Post
How to do a hard reset:

How to reset the Huawei Ascend using the buttons:

First remove battery for a few minutes and then put it back in.

Then at the same time hold the following:

volume up, call button and power button (hold until it vibrates)

When it asks for permissions select:

select wipe data/ factory to reset

That's it!
i tried to do a factory reset on my huawei ascend and now my phone is stuck on the cm7 android screen. please help me figure this out. do i got to take it in to the store?
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Old July 9th, 2011, 05:23 AM   #18 (permalink)
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i tried to do a factory reset on my huawei ascend and now my phone is stuck on the cm7 android screen. please help me figure this out. do i got to take it in to the store?
flash the recovery file according to your carrier.
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Old July 9th, 2011, 11:06 PM   #19 (permalink)
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flash the recovery file according to your carrier.
thanx nuttmeg. i didnt have to do that though. i installed cm7 again on my phone even though i didnt have cwm according to rom manager, hella weird. now im up and running smooth as new amsterdam but knowin my incompetence i'll b hollerin back!
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Old July 10th, 2011, 01:04 AM   #20 (permalink)
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thanx nuttmeg. i didnt have to do that though. i installed cm7 again on my phone even though i didnt have cwm according to rom manager, hella weird. now im up and running smooth as new amsterdam but knowin my incompetence i'll b hollerin back!

glad your up and running!!!
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Old July 31st, 2011, 08:04 AM   #21 (permalink)
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This worked out good for me. All i had to do is take out my battery for 3 minutes and then press the volume up ; call button ; and power button! then click ; Select wipe data / factory to reset & then click reboot phone now.

The only bad thing about it was that i lost all my contacts , and messages , and calls .

But i'm glad that i have my phone working again . i missed it the 30 minutes i didnt know what to do.
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Old July 31st, 2011, 10:39 PM   #22 (permalink)
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This worked out good for me. All i had to do is take out my battery for 3 minutes and then press the volume up ; call button ; and power button! then click ; Select wipe data / factory to reset & then click reboot phone now.

The only bad thing about it was that i lost all my contacts , and messages , and calls .

But i'm glad that i have my phone working again . i missed it the 30 minutes i didnt know what to do.
Hi, welcome to the forums! In case you ever need to reset your phone again, you can sync them to your Google account, our save them to the sd card.
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Old August 22nd, 2011, 11:12 AM   #23 (permalink)
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Quote:
Originally Posted by Jazziette View Post
How to do a hard reset:

How to reset the Huawei Ascend using the buttons:

First remove battery for a few minutes and then put it back in.

Then at the same time hold the following:

volume up, call button and power button (hold until it vibrates)

When it asks for permissions select:

select wipe data/ factory to reset

That's it!
I did this, and it worked! BUT, now I'm stuck at the "Tap me to begib" "welcome to m860" screen. It won't let me tap it I can only use the scroll ball. HELP!
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Old August 22nd, 2011, 11:14 AM   #24 (permalink)
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I did this, and it worked! BUT, now I'm stuck at the "Tap me to begib" "welcome to m860" screen. It won't let me tap it I can only use the scroll ball. HELP!

pull your battery for about 2 minutes than boot it back up, also what carrier are you with?
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Old August 25th, 2011, 05:31 PM   #25 (permalink)
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pull your battery for about 2 minutes than boot it back up, also what carrier are you with?
I tried this, but it didnt work. I'm with cricKet
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Old August 25th, 2011, 11:13 PM   #26 (permalink)
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I tried this, but it didnt work. I'm with cricKet

next thing to do is flash it back to out of box stat...
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Old August 26th, 2011, 03:58 AM   #27 (permalink)
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i tried to do a factory reset on my huawei ascend and now my phone is stuck on the cm7 android screen. please help me figure this out. do i got to take it in to the store?
I got this phone from a co-worker. She said when she was updating her internet connection was cut. When she tried to restart it stopped at the splash screen. I tried every possible thing I could read, most did nothing. this here method did the most...it produced a purple screen. I tried holding it for 5 minutes and nothing happened. I'd like to load CM7 on this thing and give it to a 7 year old as an iPod replacement. (she's beaten the heck outta the iPod so now it sucks)...so do you have any suggestions? She, and I, would greatly appreciate any you may have. Thank You in advance.
BTW, It's an HUAWEI M860 for MetroPCS, other than that I know nothing about what the original firmware would be, or whatever else may have been done to it besides what I've previously posted.
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Old August 28th, 2011, 04:14 PM   #28 (permalink)
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I tried this, but it didnt work. I'm with cricKet
CAn anyone help? This doesn't work at all for me
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Old August 29th, 2011, 10:43 AM   #29 (permalink)
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CAn anyone help? This doesn't work at all for me

reverting back to stock, ok power down the phone and download and extract this to your desktop MetroStockRecovery-SCRIPTS.zip after you done that press and hold vol down, end key and tap power, your phone should be on the white huawei screen and it should stay there plug your phone to the computer via usb cable, now open the folder that you extracted and run both of these file, first run fastboot-windows you will see a black box come and leave quick, next run metroPCSStock-windows.bat than another black box will pop up and it will do its thing, once it finishes the phone will automatic reboot itself.
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Old August 29th, 2011, 01:15 PM   #30 (permalink)
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reverting back to stock, ok power down the phone and download and extract this to your desktop MetroStockRecovery-SCRIPTS.zip after you done that press and hold vol down, end key and tap power, your phone should be on the white huawei screen and it should stay there plug your phone to the computer via usb cable, now open the folder that you extracted and run both of these file, first run fastboot-windows you will see a black box come and leave quick, next run metroPCSStock-windows.bat than another black box will pop up and it will do its thing, once it finishes the phone will automatic reboot itself.
....and nothing happens, thanks tho
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Old August 29th, 2011, 01:17 PM   #31 (permalink)
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reverting back to stock, ok power down the phone and download and extract this to your desktop MetroStockRecovery-SCRIPTS.zip after you done that press and hold vol down, end key and tap power, your phone should be on the white huawei screen and it should stay there plug your phone to the computer via usb cable, now open the folder that you extracted and run both of these file, first run fastboot-windows you will see a black box come and leave quick, next run metroPCSStock-windows.bat than another black box will pop up and it will do its thing, once it finishes the phone will automatic reboot itself.
just says "waiting for device". I have the drivers installed and adb recognizes it as an unknown device in recovery but....nothing more happens. Appreciate the help tho
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Old August 29th, 2011, 01:24 PM   #32 (permalink)
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just says "waiting for device". I have the drivers installed and adb recognizes it as an unknown device in recovery but....nothing more happens. Appreciate the help tho
You mean it says "waiting for device" in the console on your computer? And your phone was sitting on the white screen for a bit before you plugged in the USB?
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Old August 29th, 2011, 01:27 PM   #33 (permalink)
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You mean it says "waiting for device" in the console on your computer? And your phone was sitting on the white screen for a bit before you plugged in the USB?
yeah, it was on for like 3 minutes before I plugged it in. It's on the white HUWAEI screen. When I run the "metro...." it just says "<waiting for device>"...then no matter how long it sits there...nothing.
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Old August 29th, 2011, 01:28 PM   #34 (permalink)
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Omg it started to work!!!!!!!!!!
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Old August 29th, 2011, 01:33 PM   #35 (permalink)
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Omg it started to work!!!!!!!!!!
lol Surprise! Welcome to the wonderful world of the Ascend.
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Old August 29th, 2011, 01:33 PM   #36 (permalink)
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how long should the initial boot up take?
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Old August 29th, 2011, 01:39 PM   #37 (permalink)
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how long should the initial boot up take?
I've heard tell of some boot ups taking upwards of 10 minutes, though I've never had one do that myself.

"All Ascends are not created equal."
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Old August 29th, 2011, 01:42 PM   #38 (permalink)
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I've heard tell of some boot ups taking upwards of 10 minutes, though I've never had one do that myself.

"All Ascends are not created equal."
well it's been a few, since I wrote that post "OMG..." I just re-did it to make sure all went well. And yeah, this is no EVO or Droid 3 or Thundervolt that's for sure. We shall see what happens. Thanks again for everything. I'll let ya know what happens
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Old August 29th, 2011, 02:05 PM   #39 (permalink)
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I've heard tell of some boot ups taking upwards of 10 minutes, though I've never had one do that myself.

"All Ascends are not created equal."
still nothing more than the "android" screen
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Old August 29th, 2011, 02:08 PM   #40 (permalink)
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adb says.... "? offline" in response to "adb devices" Is this a problem?
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Old August 29th, 2011, 02:27 PM   #41 (permalink)
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Angry Am thinking it's trash

[QUOTE=KFlannigan5;3137801]well it's been a few, since I wrote that post "OMG..." I just re-did it to make sure all went well. And yeah, this is no EVO or Droid 3 or Thundervolt that's for sure. We shall see what happens. Thanks again for everything. I'll let ya know what happens[/

I am ready to toss this thing. It's stuck on the Android screen. I've reset it 5 times now and waited ten minuted between each reset. I think it's garbage. Thanks for all the help
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Old August 29th, 2011, 02:28 PM   #42 (permalink)
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I've heard tell of some boot ups taking upwards of 10 minutes, though I've never had one do that myself.

"All Ascends are not created equal."
I am ready to toss this thing. It's stuck on the Android screen. I've reset it 5 times now and waited ten minuted between each reset. I think it's garbage. Thanks for all the help
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Old August 29th, 2011, 06:28 PM   #43 (permalink)
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I am ready to toss this thing. It's stuck on the Android screen. I've reset it 5 times now and waited ten minuted between each reset. I think it's garbage. Thanks for all the help
Guess everyone got busy doing other things. Thanks for all the help, greatly appreciated. The phone still hasn't gone passed the android screen so I'm thinking it's a) done, or b)....it's done. Thanks again.

Now Imma have to cough up that $250 for an iPod hate Apple...too bad Android doesn't make something of the sort....now there's an idea.
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Old August 29th, 2011, 07:42 PM   #44 (permalink)
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Guess everyone got busy doing other things. Thanks for all the help, greatly appreciated. The phone still hasn't gone passed the android screen so I'm thinking it's a) done, or b)....it's done. Thanks again.

Now Imma have to cough up that $250 for an iPod hate Apple...too bad Android doesn't make something of the sort....now there's an idea.
At this point, I would check that my drivers are all good, pull the card and do a full format on it (I'm assuming this is alright, I always deal with Cricket), delete the files nuttmeg linked you to, then redownload them and start from the beginning. Doesn't take much to get a corrupted file, and if it's not perfect, these kinds of issues arise. I think it's probably happened to most all of us a few times.
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Old August 29th, 2011, 08:02 PM   #45 (permalink)
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At this point, I would check that my drivers are all good, pull the card and do a full format on it (I'm assuming this is alright, I always deal with Cricket), delete the files nuttmeg linked you to, then redownload them and start from the beginning. Doesn't take much to get a corrupted file, and if it's not perfect, these kinds of issues arise. I think it's probably happened to most all of us a few times.
Pull the card? There is no SD card...didn't know there was supposed to be one. Nothing says to write anything to an SD....
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Old August 29th, 2011, 08:42 PM   #46 (permalink)
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Pull the card? There is no SD card...didn't know there was supposed to be one. Nothing says to write anything to an SD....
Got one floating around? Pop it in a card reader and into your computer, do a full format of it, stick it in your phone, and start all over again. If you're holding your phone looking at the front, it's on the left side near the bottom. Pop that tab thingy out and look.

edit: Without the card, mine is stuck at the splash screen, too.

edit2: Nope, just took a while, it's booting now.

edit3: Well, that was a mistake. After putting the card back in, it's still not reading anything from it. Must have screwed with the a2sd or something. Well, fart.
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Old August 29th, 2011, 09:05 PM   #47 (permalink)
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Got one floating around? Pop it in a card reader and into your computer, do a full format of it, stick it in your phone, and start all over again. If you're holding your phone looking at the front, it's on the left side near the bottom. Pop that tab thingy out and look.

edit: Without the card, mine is stuck at the splash screen, too.

edit2: Nope, just took a while, it's booting now.

edit3: Well, that was a mistake. After putting the card back in, it's still not reading anything from it. Must have screwed with the a2sd or something. Well, fart.

So do I format and start again? Or....what? And will it run w.out the SD card after installation? PS, I'm quite fluent with computers, phones and the such. I just have no idea about this phone or what's the norm. And besides here there isn't really much support.
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Old August 29th, 2011, 09:14 PM   #48 (permalink)
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So do I format and start again? Or....what? And will it run w.out the SD card after installation? PS, I'm quite fluent with computers, phones and the such. I just have no idea about this phone or what's the norm. And besides here there isn't really much support.
It seems that it will run without a sdcard, mine just did. Like I said, if you couldn't get it to flash back to stock, I'd re-download the link nuttmeg gave you, and start from scratch.
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Old August 29th, 2011, 09:20 PM   #49 (permalink)
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It seems that it will run without a sdcard, mine just did. Like I said, if you couldn't get it to flash back to stock, I'd re-download the link nuttmeg gave you, and start from scratch.
I've done the "start from scratch" thing like 5 times now. Only thing different is I'm trying it with an SD card installed. Praying and hoping. I don't have the $$ for the light bill, much less an iPod. But she's 7 and who can say no right?
Is there anyway the .img that I have is broken? Did you download yours from somewhere else beside Nuttmegs link?
I just don't get why everything will go as planned and then to have it not boot...I was thinking of taking the "system" image out and replacing it with Cyanogen's? When I extracted the zip no system img came up tho. I tried replacing recovery with Amon and CWM but nothing ever came of it. And as I type this I can tell ya that the phone is just sitting on the Splash. Idk, frustrating.
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Old August 29th, 2011, 09:34 PM   #50 (permalink)
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I've done the "start from scratch" thing like 5 times now. Only thing different is I'm trying it with an SD card installed. Praying and hoping. I don't have the $$ for the light bill, much less an iPod. But she's 7 and who can say no right?
Is there anyway the .img that I have is broken? Did you download yours from somewhere else beside Nuttmegs link?
I just don't get why everything will go as planned and then to have it not boot...I was thinking of taking the "system" image out and replacing it with Cyanogen's? When I extracted the zip no system img came up tho. I tried replacing recovery with Amon and CWM but nothing ever came of it. And as I type this I can tell ya that the phone is just sitting on the Splash. Idk, frustrating.
Maybe someone will jump on here and correct me, but I'm not sure you can just switch "images" like that.
When my phone is at a standstill, and I can't really do anything, and I'm going to do everything from scratch, I flash back to stock this way. Works every time for me. Eventually, sometimes, but invariably.
I have a whole list of other things I do, but that's the guide I use to start out. On the rare occasions it doesn't work, and still doesn't after about 3 attempts, I'll re-download from the links, and try again. I've just plain tried to brick this phone. I can't do it.
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