October 20th, 2012, 05:42 PM
Join Date: Jul 2011
Location: Porirua. New Zealand
Device(s): Huawei Ideos U8150 x 2, Huawei X5 U8800 x 2.
Carrier: Not Provided
Thanked 52 Times in 47 Posts
Hi jsk1950, I'll ask the silly one - have you cleaned the screen?
From Huawei Android Smartphone Troubleshooting:
2 How come my touch screen isnít responding?
Symptom: Touch screen on response when the phone is charging, or the phone is lying on the table or taking the phone out of the pocket.
There may be static charge on the surface of the touch screen. Light press the power button once to turn off the screen then press the power button again to light up the screen. The phone will work as normal.
Try this and see if it helps. Usually grease from the fingers can cause problems with Touch screen and you need to clean the screen thoroughly to remove any traces of grease/fats from the surface,
Also, if you have a screen protector - ensure it is making good contact with the Digitizer screen. Neil.