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Old June 17th, 2010, 09:46 PM   #1 (permalink)
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Default Credential storage password

In settings->security there is a credential storage section with an option to set the password. I don't remember ever setting a password for this. Is there a default PW? I'm trying to connect to the Wifi at work but it asks me for this password. Anyone know whats up with this?

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Old January 12th, 2011, 07:45 AM   #2 (permalink)
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The credential storage password is a password to "protect" your saved wifi network passwords. When you log on to a wifi network, the phone saves the "credentials" of the network for later use, and protects them with the password. If you forget the password- or in your case it's simply unknown- enter any password until it threatens you with erasing all your credentials. Keep entering the passwords until it does erase everything (it WILL NOT affect your data). At that point it will ask you to enter a new one, do so and it will allow you to access your wifi. I did the same thing at my University.
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Old April 12th, 2011, 04:15 AM   #3 (permalink)
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Well that didn't work. Does anyone know how you actually delete credential storage passwords?
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Old April 27th, 2011, 05:46 PM   #4 (permalink)
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eskimojoe's instructions worked for me on my eclair xt720, but I also noticed a setting to erase your storage:

Home > location & security > clear storage.
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Old May 19th, 2011, 05:33 AM   #5 (permalink)
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Thanks eskimojoe! That did the trick.
I'm using the HTC Desire HD btw!
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Old October 22nd, 2011, 12:05 PM   #6 (permalink)
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Quote:
Originally Posted by eskimojoe View Post
The credential storage password is a password to "protect" your saved wifi network passwords. When you log on to a wifi network, the phone saves the "credentials" of the network for later use, and protects them with the password. If you forget the password- or in your case it's simply unknown- enter any password until it threatens you with erasing all your credentials. Keep entering the passwords until it does erase everything (it WILL NOT affect your data). At that point it will ask you to enter a new one, do so and it will allow you to access your wifi. I did the same thing at my University.


Thanks... This also worked for me on an LG Esteem.
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Old January 17th, 2012, 09:25 AM   #7 (permalink)
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Quote:
Originally Posted by eskimojoe View Post
The credential storage password is a password to "protect" your saved wifi network passwords. When you log on to a wifi network, the phone saves the "credentials" of the network for later use, and protects them with the password. If you forget the password- or in your case it's simply unknown- enter any password until it threatens you with erasing all your credentials. Keep entering the passwords until it does erase everything (it WILL NOT affect your data). At that point it will ask you to enter a new one, do so and it will allow you to access your wifi. I did the same thing at my University.
This worked for me on my Evo 3D.

Then I still couldn't connect to the secure network so I forgot it, scanned for open networks, reconnected and was able to enter my user name and password to log on to the network.
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Old March 9th, 2012, 09:12 AM   #8 (permalink)
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Quote:
Originally Posted by pydave View Post
eskimojoe's instructions worked for me on my eclair xt720, but I also noticed a setting to erase your storage:

Home > location & security > clear storage.
Thanks pydave!! worked fast on my HTC Inspire!
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Old April 11th, 2012, 04:08 PM   #9 (permalink)
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Thanks eskimojoe, worked a treat for me on my HTC Desire. reckon from the posts that HTC set to auto enable this function from out the box. Even clearing the storage and setting a new password auto checks use secure credential. Just disable after.
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Old September 23rd, 2012, 04:12 PM   #10 (permalink)
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i have an htc explorer android 2.3.5 . this worked for me thanks!
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Old May 24th, 2013, 03:00 AM   #11 (permalink)
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I have an htc sense and this worked for me as well. But the directions to clear the storage are a bit different.

Settings > Security > Clear all credentials

Thanks pydave
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Old November 24th, 2013, 02:15 AM   #12 (permalink)
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Hello,

I have the same problem, but I can not remove the password.
If I type many times, each time I get the message saying that the credentials have been eliminated, but still asking me again.

The credentials delete option in security settings appears unchecked because really there is no certificate.

I use Nexus 4 with Android 4.3
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Old January 6th, 2014, 03:13 AM   #13 (permalink)
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Quote:
Originally Posted by terrateck View Post
Hello,

I have the same problem, but I can not remove the password.
If I type many times, each time I get the message saying that the credentials have been eliminated, but still asking me again.

The credentials delete option in security settings appears unchecked because really there is no certificate.

I use Nexus 4 with Android 4.3
And I'm having exactly the same problem with my Nexus 5 on 4.4.2. Doesn't matter what I enter, nothing works, and there's no way for me to clear the credentials.

It was all working fine before the Christmas break and since coming back it has been unable to connect to my work's WiFi network.
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Old January 6th, 2014, 05:13 AM   #14 (permalink)
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Quote:
Originally Posted by kingdave View Post
And I'm having exactly the same problem with my Nexus 5 on 4.4.2. Doesn't matter what I enter, nothing works, and there's no way for me to clear the credentials.

It was all working fine before the Christmas break and since coming back it has been unable to connect to my work's WiFi network.
are you positive that your work did not change the wifi password? are you able to connect to other wifi networks? or did your work add the need for network credentials?

if you can connect to other wifi networks fine, you will probably need to talk to your IT department.
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Old February 4th, 2014, 04:07 AM   #15 (permalink)
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Try setting your screen lock. I have a Nexus 4 ans was getting this problem. Setting my screen lock to pin allowed me to install the cert without a password prompt.
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Old February 10th, 2014, 11:05 AM   #16 (permalink)
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Default worked first time!

Quote:
Originally Posted by deive View Post
Try setting your screen lock. I have a Nexus 4 ans was getting this problem. Setting my screen lock to pin allowed me to install the cert without a password prompt.
I used password and not a pin or pattern. coming form a Samsung Galaxy note 3 user running 4.3 thanks for the help.
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Old February 10th, 2014, 11:06 AM   #17 (permalink)
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Default worked first time!

Quote:
Originally Posted by deive View Post
Try setting your screen lock. I have a Nexus 4 ans was getting this problem. Setting my screen lock to pin allowed me to install the cert without a password prompt.

I used password and not a pin or pattern. coming form a Samsung Galaxy note 3 running 4.3 thanks.
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Old April 30th, 2014, 09:16 AM   #18 (permalink)
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Default Device PIN or Password

I tried importing a certificate into my Nexus5 recently and got this request for the device's secure storage area. Having never set this up I got a bit confused and went and tried the same thing on my ageing GalaxyS2 (good old work-horse). The S2 went through the same procedure but instead of asking for the device's secure storage area password it told me that I needed to protect access to the device through the use of either a PIN or Password for the lock screen. Given this advice, I added a PIN to the Nexus5 lock screen and tried the certificate install again - it worked perfectly this time around.
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Old May 17th, 2014, 07:55 AM   #19 (permalink)
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I'm going mad with my S4 running 4.4.2. I setup a VPN (two of them) without problems. Now when I try and enter the VPN screen I get asked for my credential storage password (which of course I don't have and have never set). None of the above work arounds work. I've tried a screen lock pin, password, pattern, none. I've cleared the credential storage from the security options - which is now greyed out. I've tried getting the password wrong until it clears it, yet then it just keeps asking for a password which I still don't know and can't get right. It's not asking me to set a new one either. My carrier (3 Ireland) have recently upgraded me to 4.4.2 - I never had this problem on 4.2. So I appear to have an S4 that is incapable of accessing the VPN feature! Any clues/advice before I throw it out the window?
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Old May 26th, 2014, 10:15 PM   #20 (permalink)
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Default Ditto Exactly

Everything they said below, exactly. Galaxy Note 3.

Quote:
Originally Posted by apkeene View Post
I'm going mad with my S4 running 4.4.2. I setup a VPN (two of them) without problems. Now when I try and enter the VPN screen I get asked for my credential storage password (which of course I don't have and have never set). None of the above work arounds work. I've tried a screen lock pin, password, pattern, none. I've cleared the credential storage from the security options - which is now greyed out. I've tried getting the password wrong until it clears it, yet then it just keeps asking for a password which I still don't know and can't get right. It's not asking me to set a new one either. My carrier (3 Ireland) have recently upgraded me to 4.4.2 - I never had this problem on 4.2. So I appear to have an S4 that is incapable of accessing the VPN feature! Any clues/advice before I throw it out the window?
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Unread July 3rd, 2014, 01:04 AM   #21 (permalink)
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Cool No need to remove anything...!

Quote:
Originally Posted by deive View Post
Try setting your screen lock. I have a Nexus 4 ans was getting this problem. Setting my screen lock to pin allowed me to install the cert without a password prompt.
It worked for me too... I have GLX Snowy, and i just set a PIN for my phone and it didn't ask me any password...
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