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Old September 12th, 2011, 02:02 PM   #751 (permalink)
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Originally Posted by dpicker3 View Post
I am having the same issue. All of my memory stats look very good for both internal and SD card storage, but I get the Low On space notification. If I move a few programs to the SD card it seems to go away for a while, but by the next day it's back.


This started a day or two after the 2.3.4 OS update I received last week. I have never seen this in the past 1+ years I've had this phone, and I didn't install anything new. Somehow it MUST be related to the update.


Moving applications around simply doesn't make sense if the phone is reporting that memory is not low. It is not a long-term fix. Replies on this forum to clear caches etc are all fine, and I've done that, but they do not address the real issue, which is why it is complaining that memory is low while simultaneously showing plenty of available memory.


The quoted statement that the phone will complain if the /data/data partition of the DINC is above 14 or 15MB sounds like a promising lead, but using Astro File Manager it says that /data is an empty folder, let alone /data/data (which doesn't exist)! I am not familiar with the file structure of an Android phone so I'm sure I'm doing something wrong, so please be kind :-) Can someone help me out?


Thanks!
Astro doesn't have root permission, so all it doesn't see the /data/data partition except as an empty folder in the file structure. If you aren't rooted, you can't see it period. (If you had root, you can install a different file explorer (root explorer or es file explorer for example, there are others).)

What happens when you moved the apps to the sd card is you also relocated the lib files to the sd card FROM the /data/data partition. You should go on a blitz and move alot of the big apps to the sd card. At the very least that should buy you more time between cache clearing sessions.

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Old September 12th, 2011, 02:30 PM   #752 (permalink)
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Thanks for your reply. I do not have root. I moved several additional of my largest apps to the SD Card and the notification went away. Let's see for how long...
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Old September 12th, 2011, 03:53 PM   #753 (permalink)
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Quote:
Originally Posted by dpicker3 View Post
I am having the same issue. All of my memory stats look very good for both internal and SD card storage, but I get the Low On space notification. If I move a few programs to the SD card it seems to go away for a while, but by the next day it's back.


This started a day or two after the 2.3.4 OS update I received last week. I have never seen this in the past 1+ years I've had this phone, and I didn't install anything new. Somehow it MUST be related to the update.


Moving applications around simply doesn't make sense if the phone is reporting that memory is not low. It is not a long-term fix. Replies on this forum to clear caches etc are all fine, and I've done that, but they do not address the real issue, which is why it is complaining that memory is low while simultaneously showing plenty of available memory.


The quoted statement that the phone will complain if the /data/data partition of the DINC is above 14 or 15MB sounds like a promising lead, but using Astro File Manager it says that /data is an empty folder, let alone /data/data (which doesn't exist)! I am not familiar with the file structure of an Android phone so I'm sure I'm doing something wrong, so please be kind :-) Can someone help me out?


Thanks!
You need root access to to even think about getting near the data/data partition, even then there isn't a lot you can do about it. If you root there is a program called Not Enough Space that others have said works wonders.

Also, moving apps around with GB is so that on a GB phone when moving an app to SD card it actually moves more of the app to SD, thus freeing up more space for you... try moving from SD to phone, then back to SD and see if that helps (you never know)


edit: didnt see last two replies, lol
What euph said
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Old September 12th, 2011, 05:13 PM   #754 (permalink)
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Thanks for your reply. I do not have root. I moved several additional of my largest apps to the SD Card and the notification went away. Let's see for how long...
Here's the problem. Prior to the GB update, the lib files stayed in the internal storage, even if the app was moved to SD. This doesn't change automatically with the update to GB. So, you have to move the app back to phone, then back to SD to clear out those lib files. So, one by one, move an app back to phone, then back to SD. Once you've done this with all apps, you're in the clear.
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Old September 12th, 2011, 05:17 PM   #755 (permalink)
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Old September 13th, 2011, 12:32 PM   #756 (permalink)
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My wife's phone is having this problem as well and I have done everything I know to do and yet she still has this problem.

She is NOT on GB yet, but this low space notification showed up out of the blue (she hadn't added any apps). She wanted me to fix it, so here's what I've done...

I cleared her web cache, history, etc. I also moved ALL of the movable apps over to the SD card. I even uninstalled several apps that remained on the phone that she doesn't need any more.

And she STILL has the notification. We've tried rebooting the phone, including a battery pull. Nothing. And she asks me every say to fix it. So I need your help. Please help me get my wife off my back.

Is there another cache that I should clear or something? I moved a lot of MB of apps to the sd card and nothing changed. In the past, I've just had to clear the web cache and history and that usually takes care of the problem. Not this time though.
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Old September 13th, 2011, 12:51 PM   #757 (permalink)
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Read the last 20 posts or so... It's all about the data. See post where I linked several very good explanation/fixes....
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Old September 13th, 2011, 08:15 PM   #758 (permalink)
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I can't take this anymore. Now I'm getting a space warning screen sometimes when I'm browsing. It's interfering with my use of the damned phone. I was hoping gingerbread might solve this issue, but somehow it's made it worse?

I'll be buying a new phone soon (maybe what HTC wanted?) but in the meantime a question: can I get rid of this problem by rooting? I had no desire to root, but feel like I don't have a choice at this point.
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Old September 15th, 2011, 11:31 PM   #759 (permalink)
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I know I'm in the Incredible Forum, but I got to thinking...

How many HTC phones, including the Incredible have this data/data/ partition problem? For a phone that has 8gb of internal hard drive space and 768mb RAM, only allowing 150mb of app data in a special partition is an absolute joke. While I am excited for the HTC Vigor (Incredible HD?), I will turn my back to it if it contains the same ridiculous partitioning. I have 6 months until my upgrade is official, so I have lots of time to read and digest all the info to be had in that time frame. Okay, I'm ranting...

How many HTC phones have this problem. Will the Vigor follow suit?

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Old September 16th, 2011, 12:03 AM   #760 (permalink)
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Originally Posted by jmartino5920 View Post
I know I'm in the Incredible Forum, but I got to thinking...

How many HTC phones, including the Incredible have this data/data/ partition problem? For a phone that has 8gb of internal hard drive space and 768mb RAM, only allowing 150mb of app data in a special partition is an absolute joke. While I am excited for the HTC Vigor (Incredible HD?), I will turn my back to it if it contains the same ridiculous partitioning. I have 6 months until my upgrade is official, so I have lots of time to read and digest all the info to be had in that time frame. Okay, I'm ranting...

How many HTC phones have this problem. Will the Vigor follow suit?

jmar
As far as I know, the number of HTC phones with this issue is...1. It's not a joke at all. Certainly not the best choice they made in the design, but this is the first phone with this much space for apps. They didn't have anything to base the size of the /data/data partition on, and they guessed wrong. That is the long and short of how this bug came to be. Typical apps put more stuff in the /data/data partition they HTC expected.
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Old September 16th, 2011, 01:33 AM   #761 (permalink)
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I moved every downloaded app I had to phone, and then all of them back to SD card. I still have the low memory notification.

Something is really screwed up with GB.

One clue: after the interim step of moving all of my apps to the phone I got a 2nd notification, this time that "memory should be kept at great than 512kB to continue getting messages" or something like that. It doesn't make sense because even with all apps on the phone (in internal memory) I had over 400MB of internal memory left. Anyway, that specific notification went away pretty quickly when I began moving apps back to the SD Card. However, the low-memory notification is still there! HELP!!!
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Old September 16th, 2011, 12:10 PM   #762 (permalink)
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The main culprits for me and the low space error were:

FACEBOOK - I cleared all the cache and data.

FACEBOOK FOR HTC SENSE - I cleared all the cache and data

ADOBE AIR - I deleted

ADOBE FLASH - Uninstalled the updates

MAIL (HTC) - I cleared all the cache and data - Then downloaded K9 Mail and I currently use that.

Not saying this will work for everyone... but this corrected my issue with low space..

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Old September 17th, 2011, 05:06 PM   #763 (permalink)
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Originally Posted by euph_22 View Post
As far as I know, the number of HTC phones with this issue is...1. It's not a joke at all. Certainly not the best choice they made in the design, but this is the first phone with this much space for apps. They didn't have anything to base the size of the /data/data partition on, and they guessed wrong. That is the long and short of how this bug came to be. Typical apps put more stuff in the /data/data partition they HTC expected.

Thank you for your response. I would hate to get another HTC phone only to deal with the same problem, especially since I'd be getting the latest and greatest!
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Old September 18th, 2011, 10:02 PM   #764 (permalink)
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The market app seems to bloat itself pretty quickly now, so that is another potential source of the issue. And Google maps can balloon in size when it caches.
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Old September 20th, 2011, 05:57 PM   #765 (permalink)
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Confused HTC Hero - Phone storage space is getting low

First started i couldnt save anymore pics (no icon or major warnings at this point)... started cleaning up things, removing apps - nothing helped. Finally USBd to PC and found that the .MAIL folder was CRAMMED full of token/old emails - erased a whack of them... BUT in my app list it still says i have 117 MB in there - and there isnt! Seems like the "counter" isnt resetting or something. I've removed all cache, music, apps, etc. - down to bare bones and its still counting upwards - even disconnected the email accounts from the widget/shortcut... nothing is helping. Tried connecting as drive and reconnecting as charge only, tried rebooting / removing battery. Now the icon is there constantly - cant message, email... can only talk on phone and use google maps (yes i cleaned those out too). Short of resetting there must be a way to sync the system counter? (which shows correctly in 1 tap cleaner et al)... what the? any ideas on how we can do that? removing apps / data / cache doesnt seem to be the solution ... it will just fill up again
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Old September 20th, 2011, 10:06 PM   #766 (permalink)
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You will NOT believe what I found today! In case it isn't clear, the "space low" message appears when you have less than 15MB in your /data/data partition. For some stupid reason, HTC/Google left us with 6Gb of space and limited application data storage to 140 Mb. WTF??? As you know, there's no end to the "secrets" which allow you to clear small bits of space from /data/data, getting rid of the "low space" message... temporarily! Well, today I found a pile of junk in /data/data and by deleting it, I recovered 40+ Mb of /data/data space! That's HUGE!

Here's the article I just posted on this issue.

I posted it in the root section because you need root to fix it.
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Old September 20th, 2011, 10:40 PM   #767 (permalink)
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CFD23, as original poster on this long thread may I suggest that you make it clear up front that there is only one reason for that Application data space is low message, and that is when the 140Mb /data/data partition gets below 15Mb. PERIOD.

Not in a quoted block below your post. Right in the first sentence.

The thousands of posts here advising people to do this or that are mostly just shots in the dark, and won't have a lasting effect. /data/data is where apps store their private data. The more apps and the more data those apps save the more space is needed. Moving an app to SD for example has little effect because its data still stays in /data/data (it's lib files do move from /data/data though). Clearing an app's data clears its space in /data/data but if you use the app, the data is gonna come back.

I know of no long term fix except for HTC to carve out about half of of /emmc (3 Gb) and make THAT the /data/data partition!!!!! I believe it could be done!
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Old September 21st, 2011, 10:31 AM   #768 (permalink)
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Default Help with low memory!

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Originally Posted by johnlgalt View Post
if you're receiving a low storage space, that's normal - anytime you dip under 25 MB you get that warning and it will not go away until you free up some storage space.
Ok, so what if I have 500+MB of space and I get that warning? ...and please don't suggest I "hard reset". -.-



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Old September 22nd, 2011, 09:37 PM   #769 (permalink)
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Hi Chris and welcome to AF

I moved your post to the Incredible Forum!

You might want to check out this thread that talks about low space
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Old September 22nd, 2011, 11:04 PM   #770 (permalink)
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I had that happen a couple weeks ago. Plenty of free space yet the message persisted. I deleted my Contacts cache (or did a clear data, can't remember which) and I haven't seen the message since.
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Old September 22nd, 2011, 11:28 PM   #771 (permalink)
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My incredible continually says storage almost full. When I check my stats there is only 1/3 of my phone storage used and only 1 gig of my 16 gig card being used. How do I get rid of this warning?
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Old September 23rd, 2011, 10:11 AM   #772 (permalink)
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My incredible continually says storage almost full. When I check my stats there is only 1/3 of my phone storage used and only 1 gig of my 16 gig card being used. How do I get rid of this warning?
There is a big thread stickied to the top of the support subforum. Read it (starting from page 12, and then the last page or 2).
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Old September 26th, 2011, 09:35 PM   #773 (permalink)
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Originally Posted by stelrz1 View Post
My incredible continually says storage almost full. When I check my stats there is only 1/3 of my phone storage used and only 1 gig of my 16 gig card being used. How do I get rid of this warning?

I'm going to get rid of it by getting a new phone.
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Old October 1st, 2011, 07:53 PM   #774 (permalink)
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Default Can't fix error message: low on storage/can't sync

I have been investigating why none of my Google accounts have been syncing since Wednesday. Around that time, although I didn't immediately make the connection, I also began seeing an icon on my status bar reporting low storage space.

Initially I tried troubleshooting the syncing issue by clearing the user data (settings -> applications -> ...) for GMail/G+/etc., but to no avail (it simply states that it is "waiting to sync" now). I saw in another thread that users reported that if they were running low on storage, they couldn't sync. I guess that makes sense.

Only there's one problem: I'm not actually running low on storage space. According to the SD & phone storage I currently have the following space *available*:
14.55 GB of 14.83 GB on my SD card
5.91 GB of 6.60 GB on my internal storage

Not that it counts for storage, but I also have a lot of free memory (517 MB of 748 MB).

My question is: where is this "low storage" error coming from and how do I fix it?

Additional information:
- I have not (yet?) rooted my phone
- OS is Android 2.3.4
- My carrier is Verizon

EDIT: I also wanted to add that I use App2SD Pro to move as many apps as possible to my SD card, so all apps that can moved to the SD card have been.

UPDATE: I fixed the issue. I went into Settings -> Applications and organized my applications by size. I went through and started deleting the cache and after I was 4 or 5 apps down the error disappeared and I was able to sync again. YAY!
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Old October 1st, 2011, 09:17 PM   #775 (permalink)
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I stumbled upon the culprit that caused my memory low error! It was contacts2.db in /data/data/com.android.providers.contacts. I have about 50 contacts, and this file was 55MB. I deleted it, rebooted, and reloaded contacts from my backup and now contacts2.db is less than 1MB. Lots of room now!
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Old October 1st, 2011, 11:36 PM   #776 (permalink)
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I had that problem also. I cleared all my data and cache, from my apps and google search. Also, phone history and text messages. Have'nt had problems since.
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Old October 1st, 2011, 11:52 PM   #777 (permalink)
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There is a large thread on this stickied on to on the support subsection. I suggest you start by reading page 12, and then perhaps the last couple of pages. long story short it has to do with the application data folder becoming full. So clearing cache and data from applications should help resolve the problem temporally. You should also move you're apps from the sd card to the phone, and then back to the as card. That should move the library files to the sd card (that is an new feature implemented in the gingerbread update).
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Old October 2nd, 2011, 08:43 AM   #778 (permalink)
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I stumbled upon the culprit that caused my memory low error! It was contacts2.db in /data/data/com.android.providers.contacts. I have about 50 contacts, and this file was 55MB. I deleted it, rebooted, and reloaded contacts from my backup and now contacts2.db is less than 1MB. Lots of room now!
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wish i could get to that file without root....
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Old October 3rd, 2011, 01:17 PM   #779 (permalink)
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Originally Posted by NightAngel79 View Post
wish i could get to that file without root....

you can always use the "z4root" app to temporarily root your phone, root is lost after a reboot.
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Old October 4th, 2011, 10:40 AM   #780 (permalink)
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Originally Posted by sdrawkcab25 View Post
you can always use the "z4root" app to temporarily root your phone, root is lost after a reboot.
Really? Huh... though i'm inches from just rooting with nils
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Old October 5th, 2011, 08:06 AM   #781 (permalink)
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Is this problem unique to the HTC Incredible? I've decided to get a new phone but want to make sure I am not buying a new phone with the same problem. I saw a post or two above about the Incredible being the only HTC phone with this issue, but do any other manufacturers have this issue? I was not impressed by the "new" iPhone yesterday so it looks like I will be sticking with Android. Was thinking about the Bionic.
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Old October 5th, 2011, 08:11 AM   #782 (permalink)
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The indicator disappeared a few weeks back after I cleared my contacts storage cache. It reappeared after the Adobe Flash Player update yesterday and I can't get it to go away. I've cleared all my cache, even deleted my Exchange account to see if that would make a difference. I have over 500 MB of free phone storage and the warning persists.
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Old October 5th, 2011, 08:17 AM   #783 (permalink)
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Originally Posted by bird jam View Post
Is this problem unique to the HTC Incredible? I've decided to get a new phone but want to make sure I am not buying a new phone with the same problem. I saw a post or two above about the Incredible being the only HTC phone with this issue, but do any other manufacturers have this issue? I was not impressed by the "new" iPhone yesterday so it looks like I will be sticking with Android. Was thinking about the Bionic.
Older Android phones with 512Mb or less of internal memory all have this issue. So the Nexus One, Desire, the Moto Droid, the Hero etc all faced this problem.

If your phone has more than 8GB of internal memory, you should be fine.

My atrix has 16GB of internal memory with 2GB reserved for apps.
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Old October 5th, 2011, 09:28 AM   #784 (permalink)
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I have the same issue as Mitch. I can't seem to get rid of the warning since the Adobe Flash Player update last night.
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Old October 5th, 2011, 09:39 AM   #785 (permalink)
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Originally Posted by Roze View Post
Older Android phones with 512Mb or less of internal memory all have this issue. So the Nexus One, Desire, the Moto Droid, the Hero etc all faced this problem.

If your phone has more than 8GB of internal memory, you should be fine.

My atrix has 16GB of internal memory with 2GB reserved for apps.

Actually no Roze! it isn't that simple.

This issue is specific to the Incredible. It has to do with the data/data partition being only 150MB. This is completely different than actually being low on app space.

@at all Try uninstalling updates from adobe and see if that helps.
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Old October 5th, 2011, 10:32 AM   #786 (permalink)
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I'm going to get rid of it by getting a new phone.
Me too. The new iPhone. I'm done with all the things broken by Gingerbread. Well done, HTC.
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Old October 5th, 2011, 10:53 AM   #787 (permalink)
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I know we've all had this problem and I'm on my 3rd replacement and tried a lot that everyone has tried with deleting EVERYTHING. Mine seem to be the weather bug app. I can't explain how or why, I got the low space message after I was checking the radar(which took forever to load) and It seemed like I would get the message after hitting the home button instead of quiting the app. Maybe because it wouldn't turn off the radar correctly (I think). I haven't had the message come up for about 2 months now and I haven't had to delete any e-mails,or texts at all.
I now use the my cast weather app. I feel it works much much smoother.
Hope maybe it will be a problem fixer for someone else.
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Old October 5th, 2011, 02:52 PM   #788 (permalink)
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Originally Posted by NightAngel79 View Post
Actually no Roze! it isn't that simple.

This issue is specific to the Incredible. It has to do with the data/data partition being only 150MB. This is completely different than actually being low on app space.
Cool, thanks. Bionic, it is then. So long, DInc. It was fun, some of the time.
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Old October 5th, 2011, 10:23 PM   #789 (permalink)
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Originally Posted by Mitch R. View Post
The indicator disappeared a few weeks back after I cleared my contacts storage cache. It reappeared after the Adobe Flash Player update yesterday and I can't get it to go away. I've cleared all my cache, even deleted my Exchange account to see if that would make a difference. I have over 500 MB of free phone storage and the warning persists.

Uninstall the Flash update. Then also clear data and cache from the Facebook app (if you have it). That cleared mine....

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Old October 8th, 2011, 05:54 AM   #790 (permalink)
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Default Low on Storage Error, but 6.17 GB of Available Phone Storage remaining?

I've been getting the "Low On Storage" error for 2 weeks and have moved every possible app over to my SD card and cleared my cache, but I'm still getting the error. What's exceptionally weird, is that I have over 6GB of phone storage remaining, 2.6GB of storage remaining on my SD card, and over 450MB of memory available.... what is going on here? I can't think of anything else to try...
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Old October 8th, 2011, 08:13 AM   #791 (permalink)
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Originally Posted by lzybassist View Post
I've been getting the "Low On Storage" error for 2 weeks and have moved every possible app over to my SD card and cleared my cache, but I'm still getting the error. What's exceptionally weird, is that I have over 6GB of phone storage remaining, 2.6GB of storage remaining on my SD card, and over 450MB of memory available.... what is going on here? I can't think of anything else to try...
I'm assuming your post got moved to the giant thread on this subject.... try reading page 12 on this thread, also maybe the first post..... long story short: have you tried clearing the 'data' from he apps?
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Old October 8th, 2011, 10:05 AM   #792 (permalink)
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Uninstalling Adobe Flash updates worked for me too. I also disabled automatic updates for the app.
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Old October 8th, 2011, 10:56 AM   #793 (permalink)
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Mad Low on Space Error

Low on space (phone storage space is getting low) just came up on my phone today and I haven't added any more apps in weeks. I have 600MB free of phone memory, 4GB free on internal storage and 5GB free on SD card. I have 241MB of RAM free. I cleared all cache. What is going on with my phone? Need help!

I am rooted with GB 2.3.4 with new radio as well.
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Old October 8th, 2011, 07:12 PM   #794 (permalink)
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Could be an email app or similar. K9 mail was showing that it was storing 49MB of data even though I only had about 10 emails in my inbox. I did lots of things at the same time, so I'm not sure what fixed it in the end. Purged each folder, moved stuff to other folders, etc, got it down to less than 10MB and I haven't had the warning since then.
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Old October 10th, 2011, 05:41 PM   #795 (permalink)
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Originally Posted by Medion View Post
Here's the problem. Prior to the GB update, the lib files stayed in the internal storage, even if the app was moved to SD. This doesn't change automatically with the update to GB. So, you have to move the app back to phone, then back to SD to clear out those lib files. So, one by one, move an app back to phone, then back to SD. Once you've done this with all apps, you're in the clear.
Im so glad I found this. Worked perfect! Thank-you!
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Old October 12th, 2011, 02:28 PM   #796 (permalink)
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I have found that FLASH and FACEBOOK usually cause this issue for me...

When FLASH updates to FLASH 11, I get the low space... ALWAYS!

As for FACEBOOK... I just have gotten in the habit of clear cache and clearing data weekly.

As friend of mine had this issue caused by the HTC mail and Yahoo mail... Once he uninstalled yahoo and cleared cache and cleared data from the mail program it also cleared the issue up.

They have since stopped using the HTC mail and moved to K9 and the issue haven't come back.

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Old October 18th, 2011, 01:24 PM   #797 (permalink)
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Default Fix it by deleting SMS/TXT message threads.

Hey everyone I had this problem as well and found a way to clear it up easily.

For me it was SMS. Yes TXT messages. You know how it keeps track of messages between you and the other party as a thread? Well if you have a lot of those, they eat up a lot of protected space in the phone's storage.

Just delete some of your message threads and you will see this warning go away.

I had a couple of message threads with MMS (pictures) attached and when I deleted those threads the warning went away.
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Old October 18th, 2011, 01:50 PM   #798 (permalink)
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Hey everyone I had this problem as well and found a way to clear it up easily.

For me it was SMS. Yes TXT messages. You know how it keeps track of messages between you and the other party as a thread? Well if you have a lot of those, they eat up a lot of protected space in the phone's storage.

Just delete some of your message threads and you will see this warning go away.

I had a couple of message threads with MMS (pictures) attached and when I deleted those threads the warning went away.
I'm glad to here you were able to resolve your low on space error this way. However, this won't work for everybody. Other people's issues are cause by other specific apps, like facebook, HTC mail, etc. Other people aren't really traced to any specific app, just a lot of small apps each eating small chucks of the limited /data/data space.

If you don't have any txt's you need to save, it certainly might help you. But don't expect it to be a universal fix.
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Old October 21st, 2011, 07:12 AM   #799 (permalink)
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Originally Posted by euph_22 View Post
I'm glad to here you were able to resolve your low on space error this way. However, this won't work for everybody. Other people's issues are cause by other specific apps, like facebook, HTC mail, etc. Other people aren't really traced to any specific app, just a lot of small apps each eating small chucks of the limited /data/data space.

If you don't have any txt's you need to save, it certainly might help you. But don't expect it to be a universal fix.
Yeah. Well I have to say that I tried a lot of the other approaches and none of it helped. You put your finger on it though. It's the limited space in /data/data and the fact that you can't view or manage that mount point without rooting your phone.

I can understand that some users could screw things up if they went in to that mount point and started putzing around but to completely block access to it isn't good either. I would feel much better about this if they gave the experienced user access to adjust this. Say allow for more space on that mount point?
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Old October 21st, 2011, 07:25 AM   #800 (permalink)
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This problem was one of a few that was driving me crazy. Every time I cleared space, I deleted something I didn't want to delete. They don't make it easy to know what to delete when you are low on space. You have to take your chances.

I solved this, and the other problems, by switching to an iPhone. Couldn't be happier. HTC lost a customer forever.
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