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Old October 28th, 2011, 10:45 AM   #801 (permalink)
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Default Fixed My Android Incredible's Low Storage

After trying everything short of rooting my phone, I ended up deleting the "Google Earth" app from my Droid Incredible and FINALLY the problem went away!! I no longer get the error message about low space nor do I get messages of not enough memory to process my text messages and no longer have to delete text messages in order to receive new ones. The phone is acting like when I first bought it! I am very happy with my phone now! No wonder HTC couldn't figure out the problem, it was with "Google Earth" not the Android!

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Old October 28th, 2011, 01:36 PM   #802 (permalink)
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After trying everything short of rooting my phone, I ended up deleting the "Google Earth" app from my Droid Incredible and FINALLY the problem went away!! I no longer get the error message about low space nor do I get messages of not enough memory to process my text messages and no longer have to delete text messages in order to receive new ones. The phone is acting like when I first bought it! I am very happy with my phone now! No wonder HTC couldn't figure out the problem, it was with "Google Earth" not the Android!
it really can't be pinned on one single app, but google earth is one of the main culprits. Basically ANY app that stores a large amount of data in the /data/data partition will exacerbate the message. The phone only has 150mb to work with and that is solely HTC's fault (shortsightedness).
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Old October 28th, 2011, 01:57 PM   #803 (permalink)
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it really can't be pinned on one single app, but google earth is one of the main culprits. Basically ANY app that stores a large amount of data in the /data/data partition will exacerbate the message. The phone only has 150mb to work with and that is solely HTC's fault (shortsightedness).
If i root, will it fix this problem? Or do i need to install a ROM after i root to fix this problem?
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Old October 28th, 2011, 02:29 PM   #804 (permalink)
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If i root, will it fix this problem? Or do i need to install a ROM after i root to fix this problem?

The short answer is no, it won't fix it. But rooting gives you more options to deal with the problem easier (not enough space, ng cache cleaner etc).
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Old October 28th, 2011, 02:32 PM   #805 (permalink)
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The short answer is no, it won't fix it. But rooting gives you more options to deal with the problem easier (not enough space, ng cache cleaner etc).
so what will for sure fix it then? Flashing to a custom ROM?
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Old October 28th, 2011, 05:41 PM   #806 (permalink)
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so what will for sure fix it then? Flashing to a custom ROM?

Nothing for sure will fix it, you always have a possibility of filling up the partition resulting in the message.
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Old October 29th, 2011, 08:39 AM   #807 (permalink)
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it really can't be pinned on one single app, but google earth is one of the main culprits. Basically ANY app that stores a large amount of data in the /data/data partition will exacerbate the message. The phone only has 150mb to work with and that is solely HTC's fault (shortsightedness).
My problem lately is i have a ton of apps taking up just a little space. I keep uninstalling flash player updates to get rid of it cause i dont wanna uninstall crap.

What is weird though is that (so far) when it is showing 'low on space' i can still update apps, send/receive texts, etc... guessing i just haven't let it get too far
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Old October 29th, 2011, 09:38 AM   #808 (permalink)
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Default Google Earth

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Originally Posted by Sarge 126 View Post
After trying everything short of rooting my phone, I ended up deleting the "Google Earth" app from my Droid Incredible and FINALLY the problem went away!! I no longer get the error message about low space nor do I get messages of not enough memory to process my text messages and no longer have to delete text messages in order to receive new ones. The phone is acting like when I first bought it! I am very happy with my phone now! No wonder HTC couldn't figure out the problem, it was with "Google Earth" not the Android!
I'm GLAD you got the problem fixed. I hope it holds out for you - the incredible is indeed incredible except for this software design problem.

I checked Google Earth and mine is very small. But before I rooted the incredible and moved it to the NotEnoughSpace partition I recall it as large.

The big size might be 'cache data', which can be cleaned out with the cache cleaner programs. I don't know, but it shows up small now.

My killer was the contacts database file which was at 50MB. (Have to be root to see it). So I killed it, restored my backups from a backup file, and all is well now.

I have about 230 apps with plenty of room left. I do avoid installing Firefox because it eats up a LOT of room.

There is also a call/dialer program (built in app) that creates a big file that kills the Droid. I moved it to eliminate the problem. Don't recall its name- I basically removed it.

Enjoy the Incredible.
Bo
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Old October 29th, 2011, 09:47 AM   #809 (permalink)
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My killer was the contacts database file which was at 50MB. (Have to be root to see it). So I killed it, restored my backups from a backup file, and all is well now
Even if you need root to see it can i still clear out contacts data and clear out all the space?
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Old November 2nd, 2011, 06:23 AM   #810 (permalink)
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Default phone storage space is getting low - please report

If you're getting the error, "phone storage space is getting low", you are not alone. Please vote on this Android bug so we can get priority to have it fixed.

Issue 20014 - android - Android update 2.3.4 for Incredible BAD! - Android - An Open Handset Alliance Project - Google Project Hosting

Can we have this sticky'd?
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Old November 2nd, 2011, 08:34 AM   #811 (permalink)
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If you're getting the error, "phone storage space is getting low", you are not alone. Please vote on this Android bug so we can get priority to have it fixed.

Issue 20014 - android - Android update 2.3.4 for Incredible BAD! - Android - An Open Handset Alliance Project - Google Project Hosting

Can we have this sticky'd?

It's not an Android bug, it's an HTC bug. reporting it to google and voting it up won't accomplish anything.
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Old November 2nd, 2011, 08:49 AM   #812 (permalink)
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It's not an Android bug, it's an HTC bug. reporting it to google and voting it up won't accomplish anything.
That may or may not be true. However, let me ask you this, does HTC have a process for reporting bugs?
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Old November 2nd, 2011, 08:56 AM   #813 (permalink)
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That may or may not be true. However, let me ask you this, does HTC have a process for reporting bugs?
No, it is not an android bug. Please read the massive thread stickied to the top of the support subsection for an explanation of the bug, but long story short it's because HTC didn't allocate enough space for the /data/data partition (and I also suspect that HTC's stock apps are larger data hogs than the equivalint stock apps).

And of course HTC has a process for reporting bugs...you email/call their Customer/technical support and report the bug.
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Old November 2nd, 2011, 10:58 AM   #814 (permalink)
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Default XDA has finally SOLVED the Out Of Space problem if you are rooted!

I apologize if this had been discussed but I did not see this posted anywhere.

Two developers at XDA have come up with an MOD that can be flashed in Clockwork Recovery 5.02. The details can be found at the link but the MOD tricks you phone into no longer using the 150mb data partition which is the cause of the out of space problem. Instead the information is stored in a subfolder in the 750mb data partition and your phone does not know the difference. If you change to a new ROM, you have to re-run the MOD. Please read the directions and look through the thread before running it.

I flashed it on my phone and my wife's phone on Monday and it works great. Our low of space issues are now gone. Since flashing the MOD, it does take a bit longer to finish the initial startup sync after turning on the phone but afterwards our phones both run faster than ever and more importantly....no more out of space problem.

http://forum.xda-developers.com/showthread.php?t=1315372

There are two options, I used the Mod #2, I cannot speak to #3 although I assume it works as well.
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Old November 3rd, 2011, 06:13 AM   #815 (permalink)
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No, it is not an android bug. Please read the massive thread stickied to the top of the support subsection for an explanation of the bug, but long story short it's because HTC didn't allocate enough space for the /data/data partition (and I also suspect that HTC's stock apps are larger data hogs than the equivalint stock apps).

And of course HTC has a process for reporting bugs...you email/call their Customer/technical support and report the bug.
Has HTC confirmed the bug and are they working on a fix?
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Old November 3rd, 2011, 09:54 AM   #816 (permalink)
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Has HTC confirmed the bug and are they working on a fix?

It's not really a bug, they made the partition that small on purpose (stupidly). The fix is getting a different model phone or rooting and using workarounds.
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Old November 3rd, 2011, 10:32 AM   #817 (permalink)
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It's not really a bug, they made the partition that small on purpose (stupidly). The fix is getting a different model phone or rooting and using workarounds.
A software bug is the common term used to describe an error, flaw, mistake, failure, or fault in a computer program or system that produces an incorrect or unexpected result, or causes it to behave in unintended ways.

I would have to disagree with you there.
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Old November 3rd, 2011, 12:23 PM   #818 (permalink)
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So I have gotten this warning a few times and have been able/ willing to clear some apps out and make the warning "go away". I have moved what I can to the SD card and cleared cache's where I could. My biggest offender in this is now my dialer storage. I have read through this whole thread so I am familiar with the /data/data storage issue and all that. I am not rooted and don't plan on it. I was wondering if there is any way to clear the dialer storage. I ran a back-up on my SMS messages and then deleted all those and the dialer storage didn't budge. I even restarted to see if that would change anything. No such luck. Before GB I was able to clear the data in dialer storage and then restore my SMS texts and all was good. Now that GB has been loaded there is no option to clear the dialer storage from the phone. Does anyone know how/ if I could do this now? Is there a "back way" to go in and do this? I haven't tried docking the phone with my computer yet but I guess I could try to see if that does anything. Phone is currently working fine but I want to clear the dialer storage to avoid any future problems. Thanks all!!
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Old November 3rd, 2011, 09:52 PM   #819 (permalink)
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A software bug is the common term used to describe an error, flaw, mistake, failure, or fault in a computer program or system that produces an incorrect or unexpected result, or causes it to behave in unintended ways.

I would have to disagree with you there.
my point was that HTC doesn't consider it a bug. They intended for the partition to be that size and have no intention to "fix" it. The problem for users has existed through 3 or 4 OTA updates without an attempt.
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Old November 3rd, 2011, 10:34 PM   #820 (permalink)
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my point was that HTC doesn't consider it a bug. They intended for the partition to be that size and have no intention to "fix" it. The problem for users has existed through 3 or 4 OTA updates without an attempt.
Not to mention I can think of NO way that HTC can mess with our phones partitions via OTA. Couple that with the fact that our phones are EOL and that equals SOL... unfortunately... I feel ya though. Been getting this issue more and more lately
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Old November 4th, 2011, 09:36 AM   #821 (permalink)
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Good luck with the problem. I've been following these threads for 10 months since I got my Incredible. To my knowledge the only solution is via the rooting method.

Since that program is built-in and can't be deleted, I simply moved it to the SD card, completely (while rooted). This eliminated it, but if/when I upgrade or need warranty work I have to move it back where it was. I think this disables automatic upgrades, so I'm still with the original system, doing fine.

Other memory problems creep up to eat up /data/data'. Be prepared.
However my main problem was a bug that made my contacts data file to grow to 50MB. Nothing fixed it, so I deleted it and reloaded my contacts. The file is less than 1MB now. So I'm now running over 200 apps and 1/2 my /data/data is available.

Rooting provides several good functions, but is pretty complicated to do (for normal folks), and sometimes presents big problems.

I just upgraded my SD card to class 10 to speed things up. But I had to install a SD speedup program (rooted) and got a great speedup.

Good luck with your Incredible - it is that when /data/data isn't full.

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Old November 4th, 2011, 09:42 AM   #822 (permalink)
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I don't know, but it may be worth a try if you are willing to re-enter your contacts. I had a backup (mybackuppro) and they came back OK.

I have a program that saves your phone contacts into a form readable by Google. Then you import them into Google, delete all phone contacts and let Google sync it up. I'm going to try it soon. Don't want to re-type all that stuff!

Good luck, Bo
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Old November 5th, 2011, 09:58 AM   #823 (permalink)
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I really don't like syncing with google contacts, and have just learned to deal with it. However, if I follow your (and other poster's) suggestion to delete and reload my contacts file, can I do it from my backup assistant only, and not pull in the google list, yet still be able to read my gmail?

thank you in advance for your help.
yes, just sign into your google account first from a PC and make sure there is no contacts listed.... But if there is contacts there, I'd make a backup of them before deleting them, just in case some of the contacts on your phone are being synced to google.
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Old November 5th, 2011, 11:01 AM   #824 (permalink)
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I don't know, but it may be worth a try if you are willing to re-enter your contacts. I had a backup (mybackuppro) and they came back OK.

I have a program that saves your phone contacts into a form readable by Google. Then you import them into Google, delete all phone contacts and let Google sync it up. I'm going to try it soon. Don't want to re-type all that stuff!

Good luck, Bo
Curious why you dont just use google to back them up?
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I really don't like syncing with google contacts, and have just learned to deal with it. However, if I follow your (and other poster's) suggestion to delete and reload my contacts file, can I do it from my backup assistant only, and not pull in the google list, yet still be able to read my gmail?

thank you in advance for your help.
You can turn off contact syncing completely, it is listed separate from gmail under accounts&sync
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Old November 8th, 2011, 10:48 AM   #825 (permalink)
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Default Says Low memory but I have plenty

Okay I've done a search and I'm not finding a similar thread but if one does exist please let me know so I don't repeat.

I have an Incredible and I keep getting Low on Space error and it is causing my gmail to not sync. The problem is I have plenty of space. Here's my stats:

SD Card
Total Space 7.39GB
Available Space 6.63GB

Internal Memory
Total Space 6.46GB
Available Space 6.35

Phone Memory
Total 748MB
Avail 571MB

I have also emptied my cache but there was only 1.5mb in there anyway.

I got this information by going to >settings>SD & Phone Storage.

Please tell me there's something to do besides a factory reset? Thank you!
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Old November 8th, 2011, 10:51 AM   #826 (permalink)
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There is a big thread stickied on top of the support subsection on this. Start with page 12, then page 1, and the most recent couple of pages.
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Old November 8th, 2011, 10:52 AM   #827 (permalink)
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thank you. I searched and that didn't come up and must of missed it when I skimmed.
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Old November 8th, 2011, 12:58 PM   #828 (permalink)
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thank you. I searched and that didn't come up and must of missed it when I skimmed.
page 12 is one of the best pages... my man euph is exactly right... page 1 is good also

gonna go ahead and merge this with the mega thread
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Old November 11th, 2011, 01:11 PM   #829 (permalink)
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It's not really a bug, they made the partition that small on purpose (stupidly). The fix is getting a different model phone or rooting and using workarounds.
I have a rooted phone. What are some options I can do with root to get around this? I would love to try other rooms but not sure which one would give me sense a 2.3.4.
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Old November 11th, 2011, 01:22 PM   #830 (permalink)
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I have a rooted phone. What are some options I can do with root to get around this? I would love to try other rooms but not sure which one would give me sense a 2.3.4.

"Ng cache cleaner" (free cleaner of the partition) or "not enough space" (paid app that virtually enlarges the partition).

The roms Nils makes (business gingersense) have newer versions of sense (Sense versions are: 2.0/2.1/3.0/3.5).
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Old November 11th, 2011, 03:27 PM   #831 (permalink)
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"Ng cache cleaner" (free cleaner of the partition) or "not enough space" (paid app that virtually enlarges the partition).

The roms Nils makes (business gingersense) have newer versions of sense (Sense versions are: 2.0/2.1/3.0/3.5).
Thank you so much. Do you have any of the links to Nils Roms with the newer version of ginger sense? I assume those are based on a 2.3 build.

Thanks again downloading those apps now.
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Old November 11th, 2011, 04:50 PM   #832 (permalink)
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Thank you so much. Do you have any of the links to Nils Roms with the newer version of ginger sense? I assume those are based on a 2.3 build.

Thanks again downloading those apps now.

They are all here somewhere:

http://forum.xda-developers.com/forumdisplay.php?f=638
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Old November 12th, 2011, 01:58 PM   #833 (permalink)
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Mine just started giving me that message. Been rooted ever since root came out. Seems the synced hotmail account and the Opera browser cache were the culprits so far. Time will tell.
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Old November 14th, 2011, 03:55 PM   #834 (permalink)
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Default low on space, low on space, low on space!!!!!!!!!!!

PHone is Verizon, htc incredible. I thought this was fixed but learned it's a recurring bug. Had an emergency yesterday, needed to send text to someone about serious problem and got the message that text messages couldn't be sent because I was (AGAIN) low on space.

WHY DON"T THEY FIX THIS?????
I'm upset, it seems the only permanent fix is to root the phone and that is out of my comfort zone.

Why should I have to become a phone expert to fix my own phone? I have to break their rules in order to fix it myself?

It's all so frustrating.

From what I read it's a bug in the way the apps store data in a data/data folder. I have a huge amount of available space on the phone AND the card but it still says Low on Space.

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Old November 14th, 2011, 04:31 PM   #835 (permalink)
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*moved to HTC Droid Incredible forum*

This is more a model issue than a carrier issue.
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Old November 15th, 2011, 03:13 AM   #836 (permalink)
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Default Gingerbread is trying to install

Can anyone verify that installing the Gingerbread update alleviates this Low On Space warning?

I've spent hours reading and am getting contradictions, some say yes, some say no. I have a headache.

As I understand it, once I upgrade to Gingerbread, rooting the phone becomes much more difficult and complicated, and will prevent me from doing so if I need to.
I'm not an advanced user, just a middle-aged lady trying to learn how to fix her phone.

I'd really like to know if it's safe to accept the update. And if not, can I permanently delete the nag alert?

Thanks for any help.
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Old November 15th, 2011, 05:34 AM   #837 (permalink)
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Quote:
Originally Posted by UnplugMe View Post
Can anyone verify that installing the Gingerbread update alleviates this Low On Space warning?

I've spent hours reading and am getting contradictions, some say yes, some say no. I have a headache.

As I understand it, once I upgrade to Gingerbread, rooting the phone becomes much more difficult and complicated, and will prevent me from doing so if I need to.
I'm not an advanced user, just a middle-aged lady trying to learn how to fix her phone.

I'd really like to know if it's safe to accept the update. And if not, can I permanently delete the nag alert?

Thanks for any help.

In my case it does not help. As of now I don't think you can root after gb so if you want to hang on to inc I'd recommend skip update and root now.
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Old November 15th, 2011, 07:44 AM   #838 (permalink)
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My solution to this problem is simple. My Father sends me over 6 to a dozen forwarded picture messages a day, and they tend to take up a large amount of storage space in this "Partition". So every time I got this message I would delete all his stupid pic messages, and the low on space message would go away. Only once or twice did it ever require a reboot to remedy the alert.
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Old November 16th, 2011, 06:58 PM   #839 (permalink)
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This is a *permanent* fix for the low on space issue for all ROOTED users ONLY:

http://forum.xda-developers.com/showthread.php?t=1315372
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Old November 17th, 2011, 10:44 AM   #840 (permalink)
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In researching the "low on space" error, I discovered this threadon the HTC site forum: http://community.htc.com/na/htc-forums/android/f/91/p/2795/60062.aspx

I have downloaded the file and it shows you the capacity and amount remaining in the /data/data file. This is clearly the problem.
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Old November 17th, 2011, 04:07 PM   #841 (permalink)
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It seems the 4.08.605.2 update did not resolve the issue either.
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Old November 17th, 2011, 10:04 PM   #842 (permalink)
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No update is gonna 'fix' this btw
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Old November 17th, 2011, 10:15 PM   #843 (permalink)
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If you have lots of contacts (I have over 400 in Phone and another 350 Facebook synced contacts) your phone contacts will take up 1/3 or more of the 150 MB in /data/data. Mine is at 48MB. Nothing you can do will reduce this unless you uninstall FB and remove Phone contacts. I did an experiment: I exported all contacts to SD (People menu) then deleted them all with Contact Remover. My /data/data space was still only 70Mb. and my contacts provider space was down to 12Mb. So I had 36MB in contacts alone, with 12Mb "fixed" overhead. Needless to say I am screwed for using this phoen as the master source for my contact info, which was my original plan when I went "smart".
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Old November 18th, 2011, 08:56 AM   #844 (permalink)
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I disagree but thank you for your input.
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Old November 18th, 2011, 12:56 PM   #845 (permalink)
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I disagree but thank you for your input.
Respectfully that isn't my opinion. It simply cannot be done via OTA. It involves re-sizing the actual partitions, impossible to do without bricking 90% percent of phones
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Old November 18th, 2011, 12:58 PM   #846 (permalink)
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How do you check the size of data/data?
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Old November 18th, 2011, 07:20 PM   #847 (permalink)
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I am doubtful anybody will have a solution, but here is the problem I am having. I used to occasionally get the "low space" error and I would move an app to the SD, or clear a cache, or uninstall an app I never used, and it would resolve itself.

After getting the Gingerbread update on Monday and another software update on Tuesday, I started getting the error again, and was able to make it go away with the same actions listed above.

Today, I am getting the error: "Phone storage is is getting low." I don't think this is talking about the "application data storage," because in the settings menu I see that I still have 46MB free out of the total 149MB available. The first couple of times I got the error, I would tap on the notification and it took me to a list of apps and it would show something like "250MB used, 498 free." That didn't seem low to me. Today, in the settings under phone memory it says total space 748MB, available space 0.00MB. When I tap on the low space notification, it is a little different, saying 741MB used, 7.4MB free. Those numbers have fluctuated a little today, but the free space actually seems to be getting lower when I clear a cache or uninstall an app!

I am still getting text messages, but the phone won't even let me take a picture with the camera because it says "Phone storage space is getting low." Nevermind the fact that I offloaded all my pictures and videos and my internal storage says 6.29GB of 6.6GB free. Apparently the lack of Phone Memory means I can't use the camera.

If I was confident that a factory reset would fix the problem, I guess I wouldn't mind doing that, even though it is a hassle to set up all my widgets and shortcuts again.

Any suggestions?
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Old November 18th, 2011, 08:02 PM   #848 (permalink)
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How do you check the size of data/data?
you need to be rooted, or the latest GB update will also tell you how much space is left.
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Old November 19th, 2011, 04:53 PM   #849 (permalink)
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Does anyone know if the Incredible 2 has the same Low On Space issue?
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Old November 19th, 2011, 05:09 PM   #850 (permalink)
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Quote:
Originally Posted by sdrawkcab25 View Post
you need to be rooted, or the latest GB update will also tell you how much space is left.
Yea, I figured as much
Quote:
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Does anyone know if the Incredible 2 has the same Low On Space issue?
It does not... HTC figured out their mistake
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