Go Back   Android Forums > Android Phones > HTC Droid Incredible > Incredible - Support and Troubleshooting

test: Reply
 
LinkBack Thread Tools
Old July 18th, 2012, 09:37 PM   #1 (permalink)
Member
Thread Author (OP)
 
Join Date: Nov 2010
Posts: 236
 
Device(s):
Carrier: Not Provided

Thanks: 23
Thanked 30 Times in 28 Posts
Default My wife's Incredible shuts off every night around the same time.

For the last week or so my wife's Incredible reboots around the same time. It will shut down and boot back up. Any ideas on the problem and more importantly a solution?

Advertisements
LSXMMA is offline  
Reply With Quote
sponsored links
Old July 18th, 2012, 10:25 PM   #2 (permalink)
Senior Member
 
Rachel A's Avatar
 
Join Date: Aug 2010
Location: In front of my S3
Gender: Female
Posts: 2,459
 
Device(s): VZW GS3 4.0.4 Rooted, Droid Incredible (Retired) , Motorola Xoom 4.0.4 (Unrooted)
Carrier: Not Provided

Thanks: 607
Thanked 869 Times in 637 Posts
Default

There are several threads here created by folk with the same issue...

HTC Incredible Boot Loop - trying to help friend
__________________
If I helped you then please consider thanking me. A thanks produces lots of warm and fuzzies and is cheaper and easier than buying me a round of booze.
Rachel A is offline  
Last edited by Rachel A; July 18th, 2012 at 10:28 PM.
Reply With Quote
Old July 19th, 2012, 03:03 PM   #3 (permalink)
Member
Thread Author (OP)
 
Join Date: Nov 2010
Posts: 236
 
Device(s):
Carrier: Not Provided

Thanks: 23
Thanked 30 Times in 28 Posts
Default

So it seems there is no definitive answer on a fix?
LSXMMA is offline  
Reply With Quote
Old July 20th, 2012, 01:24 AM   #4 (permalink)
Senior Member
 
today's Avatar
 
Join Date: Mar 2010
Location: spanaway washington
Posts: 554
 
Device(s): HTC One M8 and SAMSUNG GALAXY NOTE 10.1
Carrier: Not Provided

Thanks: 130
Thanked 93 Times in 74 Posts
Default

From what I have read on the considerable amount of different sources in the various android forums, the rebooting at early morning hours is a memory optimization fix which occurs until it is done. It's recommended to leave phone plugged in in overnight with the volume set to off so as not to disturb your sleep. Let it complete its actions. It could take several nights.
today is online now  
Reply With Quote
Old July 20th, 2012, 03:53 PM   #5 (permalink)
Member
 
amihererightnow's Avatar
 
Join Date: Dec 2009
Location: Taxachusetts
Posts: 228
 
Device(s):
Carrier: Not Provided

Thanks: 74
Thanked 89 Times in 40 Posts
Send a message via ICQ to amihererightnow
Default

From what I know, it is due to the crappy update that we were tricked into downloading and installing.
I have 2 phones that used to be fine, now neither phone will hold a charge for more than 8 hours.
__________________
If you're not from here, you're going to need this.

The Wicked Good Guide to boston english
http://www.universalhub.com/glossary/a-b
amihererightnow is offline  
Reply With Quote
Old July 22nd, 2012, 09:36 AM   #6 (permalink)
RNF
New Member
 
Join Date: Dec 2010
Posts: 10
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 2 Times in 2 Posts
Default

My never-rooted Inc has been doing this since the update. I took it in to the VZ store and they said they have see one other that is doing the same. I know two others that have an unrooted Inc and they do not have this issue at all - neither one of them is on the Unlimited Data plan, whereas mine is on the unlimited data plan. Both of them had issues with the Gingerbread update, whereas mine did not have any issues. They both had to do a factory reset at that time.

The VZ store said that VZ corp told them the 'fix' is to factory reset the phone. They did this to the other persons Inc that was experiencing these problems and it did not fix the problem. I told them that I would wait to hear what VZ Corp was going to do with the other person prior to me trying the 'factory reset', which to me sounds like VZ saying we don't know what the real issue is so lets just throw something at it and see if it sticks.

They are supposed to let me know this week. As always I will be traveling for business so it will be a bit before I do anything.

Their other 'fix' was for me to 'upgrade' to a new phone and plan - I told them that while I may 'upgrade', that 'upgrade' may well be to a new carrier that doesn't push untested software to it's clientele.
RNF is offline  
Reply With Quote
Old July 23rd, 2012, 08:11 PM   #7 (permalink)
New Member
 
Join Date: Aug 2011
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by RNF View Post
My never-rooted Inc has been doing this since the update. I took it in to the VZ store and they said they have see one other that is doing the same. I know two others that have an unrooted Inc and they do not have this issue at all - neither one of them is on the Unlimited Data plan, whereas mine is on the unlimited data plan. Both of them had issues with the Gingerbread update, whereas mine did not have any issues. They both had to do a factory reset at that time.

The VZ store said that VZ corp told them the 'fix' is to factory reset the phone. They did this to the other persons Inc that was experiencing these problems and it did not fix the problem. I told them that I would wait to hear what VZ Corp was going to do with the other person prior to me trying the 'factory reset', which to me sounds like VZ saying we don't know what the real issue is so lets just throw something at it and see if it sticks.

They are supposed to let me know this week. As always I will be traveling for business so it will be a bit before I do anything.

Their other 'fix' was for me to 'upgrade' to a new phone and plan - I told them that while I may 'upgrade', that 'upgrade' may well be to a new carrier that doesn't push untested software to it's clientele.
See attached for a typical night of reboots. VZ and HTC please help me!
Attached Images
File Type: jpg IMAG0633.jpg (705.1 KB, 9 views)
File Type: jpg IMAG0632.jpg (868.2 KB, 8 views)
ajlee7 is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > HTC Droid Incredible > Incredible - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 12:00 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.