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Old May 3rd, 2010, 06:27 PM   #1 (permalink)
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Default Won't sleep

Sorry if this was covered elsewhere, but I could not find it with search. I'm back to having less than 5 hours of battery before it shuts down. At 3:00 today I was at 100% charge and at 6:00 I was at 40%. The really interesting part is when I look at the batter details. I'm at 30% right now and I have 3:24:15 of uptime and 3:23:56 of awake time. Something is not letting the droid sleep.

Other than stock apps I have, xtremelabs speed test, connect bot, keepass, astro file manage and K-9. The only app that should be running is K-9 and it's using 4% of the battery.

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Old May 3rd, 2010, 06:30 PM   #2 (permalink)
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Have you tried doing a battery pull yet?
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Old May 3rd, 2010, 06:38 PM   #3 (permalink)
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I would imagine it is one of those apps. Try checking the running services and see if any of the downloaded apps have a run-time around your awake time. It might be one of them isn't working properly, and just refuses to go into the background/sleep/shut off.

If you can't figure it out from that, just start removing the apps 1 at a time, put the phone to sleep..and check back half an hour later. If your awake time is no longer equal to your up time, then the last one you removed was the culprit.
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Old May 3rd, 2010, 06:38 PM   #4 (permalink)
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Install "Spare Parts" from the market. It breaks down what apps is using all the battery.
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Old May 3rd, 2010, 08:28 PM   #5 (permalink)
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OK, I tired a battery pull (but I can't really keep doing that). I've un-installed everything but K-9 (I need IMAP IDLE mail). I doubt that the other programs were causing the issue, but we'll see. The speed test is a broadband speed test. Connectbot is a ssh client. KeePass is a password anager and astro is for browsing / modifying files. None of them should run in the background (unless you left SSH running and I had not even launched it yet).

Where / how do you see more details in spare parts?
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Old May 3rd, 2010, 08:35 PM   #6 (permalink)
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Quote:
Originally Posted by ffeingol View Post
Where / how do you see more details in spare parts?
Battery History -> Partial Wake usage

Whatever is on top is the battery culprit.
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Old May 3rd, 2010, 08:35 PM   #7 (permalink)
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Quote:
Originally Posted by ffeingol View Post
OK, I tired a battery pull (but I can't really keep doing that). ...
No, I wouldn't suggest that as an ongoing maintenance activity. It's just amazing how many things a battery pull can fix. Smart phones never shut down - they just go into a coma.
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Old May 3rd, 2010, 08:44 PM   #8 (permalink)
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Quote:
Originally Posted by kenyu73 View Post
Battery History -> Partial Wake usage

Whatever is on top is the battery culprit.
i did this as well and it shows
android system as the main culprit.

any ideas ??
my uptime waws 20:00
awake time was 20:11
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Old May 3rd, 2010, 08:54 PM   #9 (permalink)
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How can your awake time be greater then the Up Time???

Android System is normal, how about other installed apps below it? Also, the "blue" represents the percentage of time that that app used the battery (ie: since last unplugged). A large BLUE bar usually means an issue.

UP: 29:15:30
Awake: 6:49:05

My list is:
Android
Music
Calendar
Maps
Google
Dialer
Google Voice
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Old May 3rd, 2010, 08:58 PM   #10 (permalink)
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The Eris had a bug with this. The bug ended up being in the messaging app. The workaround was to use a third party app like handcent or chomp sms. Maybe its the same here but I haven't checked on it.
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Old May 3rd, 2010, 09:02 PM   #11 (permalink)
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Originally Posted by soulfetcher13 View Post
The Eris had a bug with this. The bug ended up being in the messaging app. The workaround was to use a third party app like handcent or chomp sms. Maybe its the same here but I haven't checked on it.
Naw, it's not the infamous SMS bug. I use all the stock HTC apps and I'm running fine. It's a runaway process or market app, has to be.
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Old May 3rd, 2010, 09:09 PM   #12 (permalink)
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Well I'm already down 20% on battery.

Up time: 0:43:00
Awake time 0:43:00

From the stock battery app:

Android System 35%
Cell Standby 30%
Phone idle 22%
Dispaly 10%
K-9 3%

From Spare Parts:

Partial wake use / since last unplugged:

Android system 55s
K-9 mail 50s
Calendar 6s
Google 5s
Dialer 2s

Keep the suggestions coming.
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Old May 3rd, 2010, 09:11 PM   #13 (permalink)
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It could be, or like you said another app not playing well. Who knows but worth a look just the same.
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Old May 3rd, 2010, 09:14 PM   #14 (permalink)
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Just a hunch, but I would bet k9. The only way to tell would be to uninstall and check your awake time. Or factory reset and load one by one your apps to see.
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Old May 3rd, 2010, 09:14 PM   #15 (permalink)
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OK, I'm out...I fold... hands in the air.
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Old May 3rd, 2010, 09:17 PM   #16 (permalink)
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Tap Android System and report. I'm interested in CPU Foreground vs CPU Total.

Same for the rest of the items in the list from the stock battery app.

BTW, my Inc has been on for about 12 hours straight with no charge. GPS and 3G have been on the whole time. Light phone use today, and no real voice activity, but apps are sync'ing and I've been texting/chatting. I'm still over 30% battery.

I'm at 66 hours uptime, 22 hours awake.
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Old May 3rd, 2010, 09:30 PM   #17 (permalink)
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K-9 is using IMAP IDLE (no polling) so it 'should' be pretty light weight

Android system CPU total 1m 19s, CPU foreground 20s
Cell standby Time on 1h 2m 44s, time w/o signal 1%
phone idle time on 45m 18s
display time on 17m 34s
K-9 CPU total 3m 10s CPU foreground 4s
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Old May 3rd, 2010, 09:38 PM   #18 (permalink)
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im getting well over 24 hours on this thing, maybe it was the way i first cycled the battery, or my combo of advanced task killer/fast reboot, but it is great
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Old May 3rd, 2010, 09:43 PM   #19 (permalink)
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Doh - forgot to ask - what was your uptime/awake time at that point.
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Old May 3rd, 2010, 10:18 PM   #20 (permalink)
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Here is what I am seeing on my phone (All times in seconds). Not sure if it helps much.
Attached Images
File Type: jpg phone_stats.jpg (25.6 KB, 132 views)
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Old May 3rd, 2010, 10:29 PM   #21 (permalink)
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Well verizon's tech support was very helpful ;-) I got 2 suggestions:

- Install Advanced Task Killer
- Keep the phone on the charger

My up time is aproximately my awake time. As I said in my original topic, it simply won't sleep. Right now I'm at 50% battery with 2 hours of Up time (I powered down just after 100% charge so I get times as of the full charge). I'm going to go ahead and un-install K-9 as that is the last custon app installed. It's going to make the phone pretty useless to me (I need the IMAP IDLE mail) but at least I'll know if that is the problem.
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Old May 3rd, 2010, 10:36 PM   #22 (permalink)
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Good luck. If that doesn't work, it's almost worth a factory reset, and then run it for a while with nothing on it.

Also, SystemPanel might not be a bad idea (actually salvaged something fom VZW's otherwise terrible advice). Don't use it to kill tasks, but rather as a more granular view of apps.
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Old May 3rd, 2010, 10:44 PM   #23 (permalink)
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I'm thinking that while K-9 itself might not be eating the battery, I think it is preventing the android system from sleeping, and the system then drains the battery.

Also check out all of the various battery info at *#*#4636#*#* ( This is where the partial usage info comes from in the first place. ), but theres also cpu usage, network usage, GPS and sensor as well as an "Other".
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Old May 3rd, 2010, 10:44 PM   #24 (permalink)
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I already did one factory reset. Had a major pain reactivating after that. Had to call Verizon and manually program the phone. *228 option 1 would not program it and *228 option 2 d/l the PRL but I had no data.

I just did a power off/on (which I believe is a reboot?). My awake time is still in lock step with my uptime.
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Old May 3rd, 2010, 10:47 PM   #25 (permalink)
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What exactly do you want to see under "*#*#4636#*#*"?
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Old May 3rd, 2010, 10:49 PM   #26 (permalink)
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I am having the same issue. My up time = awake time. My batter usage is as follows:

Cell Standby - 28% --> Should it be this high on standby?
Phone Idle - 25%
Wi-Fi - 21%
Android System - 19%
Display - 7%

Any ideas?

Thanks!
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Old May 3rd, 2010, 11:02 PM   #27 (permalink)
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Quote:
Originally Posted by atex03 View Post
I am having the same issue. My up time = awake time. My batter usage is as follows:

Cell Standby - 28% --> Should it be this high on standby?
Phone Idle - 25%
Wi-Fi - 21%
Android System - 19%
Display - 7%

Any ideas?

Thanks!
If your phone is on and you don't use it Cell Standby can be up over 40%...mine is now, but that is fine. Most likely it is an app not letting your Inc sleep or something that is constantly pollng. Any 3rd party apps you've installed that you could list?
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Old May 3rd, 2010, 11:23 PM   #28 (permalink)
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Possibly related to this thread?
http://androidforums.com/support-troubleshooting-incredible/72539-i-found-fixed-htc-incredible-battery-bug.html
I'm having the same issue and will begin trouble shooting tomorrow.
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Old May 3rd, 2010, 11:30 PM   #29 (permalink)
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I was getting poor battery performance. Until I did 2 things. Stopped running live wallpaper and turned off 3g. I am not in 3g anyways and I work from home so I don't need it most of the time. We are supposed to be getting 3g this month. I would say I went from 6 hrs heavy use on charge to over 24 hrs heavy use. By doing just those 2 things.
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Old May 3rd, 2010, 11:45 PM   #30 (permalink)
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SystemPanel may have found the issue (and unfortunately it does look like K-9). While K-9 was running I was seeing constant network activity. I'm 'guessing' this was because I had push email enabled. As soon as I killed K-9 network activity dropped to zero. I then reconfigured K-9 for a 5 minute poll. I'm going to have to leave the phone charging for a while (I was down to critical) but then I'll be able to see if that was the issue.

If K-9 is the issue, I'll be a bit disappointed, but I'll test out the native HTC mail app. I was only looking at K-9 for the push email.
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Old May 3rd, 2010, 11:58 PM   #31 (permalink)
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I've been really happy with the native HTC client, at least with Exchange. I often get email faster there than via Outlook.
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Old May 4th, 2010, 12:18 AM   #32 (permalink)
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Unfornately we don't have exchange so I can only access email via POP or IMAP. I know that I will get mail faster with IMAP IDLE and I was led to believe tha tIDLE would be less of a power drain but that appears to be false.

Tomorrow I'll play with the native HTC app vs K-9. There is also a fork of K-9 but I'm guessing all IMAP IDLE apps will suffer the same fate.
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Old May 4th, 2010, 07:55 AM   #33 (permalink)
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OK, it definately appears to have been K-9 with IMAP IDLE. Right now (with K-9 running POP polls every 5 minutes) I'm at 80% btter with 9h 11m 22s uptime and 1H 10m 40s of awake time. The rest of the stats seem much more normal:

Cell standby 46%
Phone idle 46%
Android System 6%
Display 2%

I'll be contacting the K-9 team to see if this is the expected behavior or a bug. That should be interesting as the market place version is well behind their current release. It's a big hard, however, to tell from their web site if the 'current releases' are actually releases, RC's or beta's.
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Old May 4th, 2010, 08:41 AM   #34 (permalink)
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I wonder if the same issue occurs with the gmail client because it us push also? Ill have to dig into this further with my phone not sleeping either.
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Old May 4th, 2010, 09:12 AM   #35 (permalink)
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I have a gmail account setup also (always had that) and it does not cause any problems. I'm guessing it either uses a different method to push or there may just be a bug in K-9.
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Old May 4th, 2010, 11:09 AM   #36 (permalink)
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OK, so I'm making a little progress. I'm using Advanced Task Killer to go through and kill apps 1 by 1 and see if I start to see any separation between Up and Awake.

I found the problem was the stock Calendar App. As soon as I killed this the phone would actually go to sleep.

Now, here is the weird part. After I killed the app, I went into the calender to reload it and the phone still goes to sleep with the app running? I need to play around with this some more but I'm making progress.
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Old May 4th, 2010, 12:21 PM   #37 (permalink)
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Calendar was my issue as well. Just removing the widget did nothing, and neither did using airplane mode and using the power control widget to turn off syncing. However, when I used Astro File Manager to kill the calendar process, my awake time and up time are now different.

I will need to do further testing to see what, if anything, can be done to allow calendar to sync without keeping the device up.
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Old May 4th, 2010, 01:28 PM   #38 (permalink)
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This thread was very informative and helpful. Thank you very much to the O/P and all of the contributors.

It appears as if my high usage was coming from the mobile defense application.

I have uninstalled it. and things look pretty good now.

Cheers!
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Old May 4th, 2010, 02:31 PM   #39 (permalink)
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Should google voice be running in the background all the time? Even when your not using it.
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Old May 4th, 2010, 02:34 PM   #40 (permalink)
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Quote:
Originally Posted by AckMan View Post
Should google voice be running in the background all the time? Even when your not using it.
How else would it accept incoming calls? There are a lot of programs that run in the background when you're not using them. As long as they're not keeping your phone awake arbitrarily, you shouldn't notice them.
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Old May 4th, 2010, 02:43 PM   #41 (permalink)
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I wasn't sure between active apps and inactive apps. I though maybe google voice should be in inavtive if I wasnt using it. My calendar is inactive, yet I have a widget of it on one of my screens which is active.
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Old May 4th, 2010, 02:52 PM   #42 (permalink)
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"put to sleep" is that where the phone stays on but the display darkens? So, you can actually see your screen, it's just the light is off.

Or is it where the entire phone goes dark, like if you press the power button to force it to standby?

If the latter, how do you get the screen to turn off but keep the phone awake? All I can find is the standby timer and that kills the screen forces it to standby
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Old May 4th, 2010, 03:32 PM   #43 (permalink)
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I downloaded Spare Parts and tryed to find out what was keeping my phone awake. So i rebooted and this is what I got since last boot.


UID 10114 8m51s

Awake time 10m 23s


What is UID?
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Old May 4th, 2010, 04:35 PM   #44 (permalink)
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Quote:
Originally Posted by bryn987 View Post
"put to sleep" is that where the phone stays on but the display darkens? So, you can actually see your screen, it's just the light is off.

Or is it where the entire phone goes dark, like if you press the power button to force it to standby?

If the latter, how do you get the screen to turn off but keep the phone awake? All I can find is the standby timer and that kills the screen forces it to standby
Asleep is when the phone is completely black and you need to press the power button to wake it back up. If you just press the power button while using your phone, it will put it in sleep mode.
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Old May 4th, 2010, 06:13 PM   #45 (permalink)
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FYI. I had the Battery indicator application running, and discovered it was that program that wasn't allowing my phone to sleep.
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Old May 6th, 2010, 12:40 AM   #46 (permalink)
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Hi everyone I have been having the same problem here , I tried the battery pull, factory reset.

Even after the reset it immediately had the problem, even before syncing to gmail, calendars, or downloading anything except backup assistant (which may be the problem?)
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Old May 6th, 2010, 01:04 AM   #47 (permalink)
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Quote:
Originally Posted by Piercing Heavens View Post
I downloaded Spare Parts and tryed to find out what was keeping my phone awake. So i rebooted and this is what I got since last boot.


UID 10114 8m51s

Awake time 10m 23s


What is UID?
Unique IDentifier. All programs/apps/services have one, just most have a name also that displays instead. Theres a couple obviously that don't. As for that particular one, not a clue...but I would try not to mess with the ones without a name until you are sure that's the cause of any problems.
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Old May 7th, 2010, 04:45 PM   #48 (permalink)
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I had Up Time = Awake Time
I think the problem is fixed with a hard reset.
When I did this the phone forces a reactivation and it also updates firmware and/or OS software.
The phone will now sleep.

Now my problem is that the News Feed from Facebook reports an error, but that is for another thread and a problem with Facebook not my phone, I believe.
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Old May 9th, 2010, 05:25 PM   #49 (permalink)
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Disabling the battery widget everyone is using to check their battery worked for me... My Up time and Awake time are finally not updating with each other. Try it out, worked for me.
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Old May 9th, 2010, 05:56 PM   #50 (permalink)
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Quote:
Originally Posted by ffeingol View Post
Well verizon's tech support was very helpful ;-) I got 2 suggestions:

- Install Advanced Task Killer
- Keep the phone on the charger

My up time is aproximately my awake time. As I said in my original topic, it simply won't sleep. Right now I'm at 50% battery with 2 hours of Up time (I powered down just after 100% charge so I get times as of the full charge). I'm going to go ahead and un-install K-9 as that is the last custon app installed. It's going to make the phone pretty useless to me (I need the IMAP IDLE mail) but at least I'll know if that is the problem.
In another thread a k-9 user reported that it was indeed the IMAP IDLE mail that is keeping the phone from sleeping. THere was talk of contacting the Dev for them to work on an update.
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