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Old May 4th, 2010, 09:15 AM   #1 (permalink)
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Default Hotmail Sync Issue

I've successfully set up the hotmail and it's being pushed to my Inc just fine.

The problem is, the message that I read on my Inc are not mark as read when I check my emails on my desktop.

So when I log on every few days on the desktop, there are hundreds of emails that I have to mark as read AGAIN.

Is this normal or am I doing something wrong?

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Old May 4th, 2010, 10:22 AM   #2 (permalink)
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Once in your mail program click MENU then go to MORE then go into SETTINGS. In there are different options as to when, how long it will poll. I set mine to TODAYS and it only polls the messages I get for that day. There are other options as well take a gander.
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Old May 18th, 2010, 04:40 PM   #3 (permalink)
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Default Same Prob

I am having the same problem as bryanlee. Using the HTC Incredibles stock email client I have both my hotmail and my work email (POP3 thru GoDaddy) sync but when I view or delete messages on my mobile when I check on my laptop the messages are untouched. I refresh after reading or deleting. Also under settings "delete on server" is also "on" tried it with "off" and nothing changed. Please help. Thanks!
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Old May 18th, 2010, 04:46 PM   #4 (permalink)
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This is normal and a limitation of POP3 e-mail.. Unfortunatley

When your dinc syncs it really isnt syncing it is just pulling a copy of the e-mail down to the phone. Atleast with the dinc it will delete the e-mail form the server when you delete it off of the dinc. The droid wasnt even able to do that even thtough the option existed
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Old May 18th, 2010, 05:16 PM   #5 (permalink)
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This is dissapointing! I just upgraded from a 2 plus year old Helio Ocean.....I know....but that thing had no problem marking my messages I read on my device and also showing them as read when I logged into hotmail on my laptop.

Btw, even though I select "delete on server" "on" it still does not achive this...unless it takes 2 + hours.?

Is there anyway around this?
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Old May 18th, 2010, 05:30 PM   #6 (permalink)
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Quote:
Originally Posted by HTCincredible1 View Post
This is dissapointing! I just upgraded from a 2 plus year old Helio Ocean.....I know....but that thing had no problem marking my messages I read on my device and also showing them as read when I logged into hotmail on my laptop.

Btw, even though I select "delete on server" "on" it still does not achive this...unless it takes 2 + hours.?

Is there anyway around this?

hmm, mine deletes pretty quickly from the server. I think it even does a sync/refresh once you click delete. If not try deleteing them and then click the menu button and then the sync/refresh button. It might be called sync/refresh, I cant remember the exact name for it.
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Old May 18th, 2010, 05:36 PM   #7 (permalink)
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Quote:
Originally Posted by HTCincredible1 View Post
This is dissapointing! I just upgraded from a 2 plus year old Helio Ocean.....I know....but that thing had no problem marking my messages I read on my device and also showing them as read when I logged into hotmail on my laptop.

Btw, even though I select "delete on server" "on" it still does not achive this...unless it takes 2 + hours.?

Is there anyway around this?

When I choose "delete on server" for my hotmail account it does it almost instantly. Isn't it Incredible how many different experiences people have doing the same things on this phone! lol
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Old May 18th, 2010, 05:44 PM   #8 (permalink)
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Quote:
Originally Posted by jbdan View Post
When I choose "delete on server" for my hotmail account it does it almost instantly. Isn't it Incredible how many different experiences people have doing the same things on this phone! lol
Is your setup using the hotmail pop server?
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Old May 18th, 2010, 05:48 PM   #9 (permalink)
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Quote:
Originally Posted by HTCincredible1 View Post
I am having the same problem as bryanlee. Using the HTC Incredibles stock email client I have both my hotmail and my work email (POP3 thru GoDaddy) sync but when I view or delete messages on my mobile when I check on my laptop the messages are untouched. I refresh after reading or deleting. Also under settings "delete on server" is also "on" tried it with "off" and nothing changed. Please help. Thanks!

Try setting the account up manually. Here are the settings:

  • Incoming Server: pop3.live.com
  • Incoming Port: 995
  • SSL Encryption: yes
  • Outgoing Server: smtp.live.com
  • Outgoing port: 25 (use port 587 if the default port is not working)
  • Authentication: yes
  • TLS Or SSL: yes
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Old May 18th, 2010, 05:48 PM   #10 (permalink)
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Weird. Now the deletes are working and it does happen pretty instantaneously. Now if I could only get my messages to be marked as read when I read them on my mobile I would be set. Any more recommendations?
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Old May 18th, 2010, 05:50 PM   #11 (permalink)
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Originally Posted by HTCincredible1 View Post
Weird. Now the deletes are working and it does happen pretty instantaneously. Now if I could only get my messages to be marked as read when I read them on my mobile I would be set. Any more recommendations?

I dont think there is a way to get that to work with POP3 but if you find one let me know because i would love to be able to do that to.
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Old May 18th, 2010, 05:51 PM   #12 (permalink)
 
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how are you pushing hotmail to the phone? i thought hotmail had to be pulled from the phone.
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Old May 18th, 2010, 05:53 PM   #13 (permalink)
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Quote:
Originally Posted by HTCincredible1 View Post
Weird. Now the deletes are working and it does happen pretty instantaneously. Now if I could only get my messages to be marked as read when I read them on my mobile I would be set. Any more recommendations?
I don't think POP3 supports mark as read. I know IMAP does, but not POP3 as I'm aware of.
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Old May 25th, 2010, 12:06 PM   #14 (permalink)
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I have an issue with Hotmail syncing that I don't think I've seen addressed in the various threads on the topic. If I read and delete a message in Hotmail through the browser on my computer, the next time I sync mail on the phone it brings in those same deleted messages. Anyone know of a way to prevent that from happening?
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Old May 25th, 2010, 12:44 PM   #15 (permalink)
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Since Hotmail currently uses POP it is very limited and honestly sucks..... The good news is that WindowsLive wave 4 update is supposed to enable Exchange Activesync support so when that hits in June/July Hotmail will be able to sync properly.

What's new in Hotmail | Windows Live Reviewer's Guide
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Old May 25th, 2010, 06:25 PM   #16 (permalink)
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It's amazing for how much Microsoft dominates most of the computing world, their hotmail really does suck.
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Old May 25th, 2010, 06:32 PM   #17 (permalink)
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You can not delete emails if you are using Hotmail due to POP3 limitations.

I ended up using gmail and through Gmail I'm forwarding all my email to my gmail account. THrough Gmail I can delete and get the email pushed as well.

If you want to stick to only Hotmail the app K-9 works well.
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Old May 25th, 2010, 07:19 PM   #18 (permalink)
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I was having the same issue and it bothered me enough that I just forwarded all my hotmail to my newly created gmail account, now everything works great I can send and reply to mail as if it was hotmail. I also like how now my calender syncs as well.
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Old June 2nd, 2010, 10:34 AM   #19 (permalink)
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Quote:
Originally Posted by bmo21 View Post
I was having the same issue and it bothered me enough that I just forwarded all my hotmail to my newly created gmail account, now everything works great I can send and reply to mail as if it was hotmail. I also like how now my calender syncs as well.
If people don't want to forward they're hotmail, download the MailDroid Application. I have it for hotmail and it works much better than the stock client on the Incredible. The only problem is that you cannot folders outside your inbox and sent messages,,,,this is a limitation of POP3, not the application itself. I've been very happy with MailDroid thus far (1 week).
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Old June 8th, 2010, 08:51 PM   #20 (permalink)
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Thanks cman, I sure hope it is still working well for you. I just uploaded a new version to do with a bunch of fixes.
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Old November 23rd, 2010, 08:44 AM   #21 (permalink)
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Hello. Hate to drag up an old thread... but there was a question un-answered that's exactly the situation I'm having. Hotmail that is deleted on my pc browser still appears in the inbox of the phone client.

Is this a pop email account limitation or would an app like Maildroid or K9 resolve this?

ps..it's acutally for my wife's LG Shine Plus but I'm sensing this is not a handset related issue.

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Old November 25th, 2010, 09:58 AM   #22 (permalink)
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No one?
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Old December 1st, 2010, 12:58 PM   #23 (permalink)
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I'm having the same issue as Smoked. I read/clean things up online via browser, and the droid does not fetch the new message state.
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