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Old May 20th, 2010, 01:35 PM   #1 (permalink)
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Default Can't stop google voice from getting voicemails

I'm trying to let Verizon take care of my voice mails rather than Google Voice, but I'm not having any luck.

I have gone to:
Settings --> Voice mail Service --> and selected My Carrier

As well as setting my number under voice mail number but I still need to dial my Google Voice # then enter my passcode to get my voice mails... which is what I want to avoid.

Can anyone help me out on this?

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Old May 20th, 2010, 02:12 PM   #2 (permalink)
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Originally Posted by Mahalo View Post
I'm trying to let Verizon take care of my voice mails rather than Google Voice, but I'm not having any luck.

I have gone to:
Settings --> Voice mail Service --> and selected My Carrier

As well as setting my number under voice mail number but I still need to dial my Google Voice # then enter my passcode to get my voice mails... which is what I want to avoid.

Can anyone help me out on this?
Go to www.google.com/voice , log in with your account, go to settings and there should be a big link that says "Deactivate Google voicemail on this phone". Click that, select your carrier (probably Verizon), then put whatever you need to into your phone (probably just *73).

When you initially enabled GVoice, the instructions had you dial a number which enabled no answer/ignore call forwarding to your GV number (or GV's access number), now you need to Unforward it by hitting *73 call on your phone.

Hope it helps.

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Old May 20th, 2010, 03:07 PM   #3 (permalink)
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Perfect, for some reason I was reading Deactivate Google Voice on this phone and not Google voicemail.

Thank you.
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Old May 21st, 2010, 12:23 AM   #4 (permalink)
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Why did you de-activate it Mahalo.....just curious, because I think I missed some calls due to GV sending the calls directly to VM, and I might deactivate too....
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Old May 22nd, 2010, 03:31 PM   #5 (permalink)
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Why did you de-activate it Mahalo.....just curious, because I think I missed some calls due to GV sending the calls directly to VM, and I might deactivate too....
I had some missed calls as well...but the phone was in my pocket so I may have just not heard it. Plus I didn't like entering the pass key to check the voicemails.
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Old May 22nd, 2012, 08:12 AM   #6 (permalink)
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I had this problem and I was baffled bc on my phone it said I was using carrier voice mail. I even got rid of the google voice account and couldn't get it back to my carrier voice mail. What I ultimately had to do was go into my call forwarding and when I looked all missed calls or ignored calls when to my google voice number. You just need to change all of those to your carrier voice mail number.
goto menu>settings>call>call fowarding
the defualt number for Tmobile's voicmail is +18056377243 . For any other carrier you'll have to find it yourself. I hope this helped somebody.
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